Medical Secretary
3 days ago
An exciting opportunity has arisen in the Directorate of Gynaecology and Obstetrics to appoint an individual to work as part of the Secretarial Team
You will provide an efficient secretarial service to the Consultants and their team. You will be required to work flexibly with or alongside other medical secretarial staff, consultants and their teams and other clinical and non-clinical teams as required. You will be the primary point of contact for administrative issues relating to the patients pathway of care.
**You will**:
Be required to support the wider team during periods of leave. In addition to general secretarial cover, this is anticipated to include providing comprehensive administrative support and cover to MDT meetings, ensuring the effective management of accurate and timely data to enable clinical decision-making at MDT meetings and onward coordination of patient pathways.
Act as the main point of contact for patients and medical staff on behalf of the Consultants and their teams, ensuring all queries are answered with skill, sensitivity and in a courteous, caring and professional manner
Develop effective communication with clinical and administrative personnel within the Directorate, other Directorates and other departments to establish good working relationships in order to improve the co-ordination of the patient journey.
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Please view the attached Job Description and Person Specification documents for full details regarding this post.
Patient Focus
To act as the primary point of contact for patients and medical staff on behalf of the Consultants and their teams, ensuring all queries are answered with skill, sensitivity and in a courteous, caring and professional manner
To develop effective communication with clinical and administrative personnel within the Directorate, other Directorates and other departments to establish good working relationships in order to improve the co-ordination of the patient journey
Accurately inform patients/clinicians of outcomes and information to influence the effective service delivery for all patients including access plan (patient waiting list) queries
Pathway Management Duties
Request patient notes and ensure they are tracked correctly and in a timely fashion
To ensure patients investigations and treatments are managed in accordance with STH’s Patient Access Policy, and develop a sound knowledge of the 18-week RTT process and to enable stops to be placed within the 18 week pathway
Other Duties
Share responsibility with line manager for own personal development, including appraisals and mandatory training
Working in a busy office the post holder will be required to work to tight deadlines under mínimal supervision.
To contribute to, and act upon new ideas and practices that improve the quality of the service and to contribute to the smooth running of the department.
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