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Customer Service Advisor
2 weeks ago
Customer Service Advisor / Contact Centre Agent who has a helpful and friendly telephone manner with the ability to listen, understand and offer advice is required for a well-established company.
ALL LEVELS OF EXPERIENCE CONSIDERED - FULL TRAINING PROVIDED
**SALARY**: up to £32,000 per annum (depending on experience)
**LOCATION**: Hybrid with your time split working from home and the office in Bridgend, Wales
**JOB TYPE**: Full-Time, Permanent
JOB OVERVIEW
We have a fantastic new job opportunity for a Customer Service Advisor / Contact Centre Agent who has a helpful and friendly telephone manner with the ability to listen, understand and offer advice.
Working as a Customer Service Advisor / Contact Centre Agent you will play a crucial role in ensuring that customers receive outstanding service and support.
As the Customer Service Advisor / Contact Centre Agent you will be responsible for handling inquiries, resolving issues, and building positive relationships with the company’s valued customers.
APPLY TODAY
If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.
DUTIES
Your duties as a Customer Service Advisor / Contact Centre Agent include:
Provide accurate information about products and services to customers
Resolve customer issues and complaints in a timely and effective manner
Keep accurate records of customer interactions and transactions
Collaborate with other departments to address customer needs and concerns
Stay informed about company products, services, and policies
CANDIDATE REQUIREMENTS
Excellent communication skills, both written and verbal
Strong problem-solving and decision-making abilities
Ability to work independently and as part of a team
Previous customer service experience is advantageous
Proficient computer skills and familiarity with customer service software
A positive and customer-centric attitude
HOW TO APPLY
**JOB REF**: AWDO-P11784
Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Bridgend, Wales. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.
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