Medicines Management Administrator

8 months ago


Wallasey, United Kingdom St Georges Medical Centre Full time

**JOB SUMMARY**: To act as a focal point of communication between the GPs, receptionists, practice manager, patients and local chemist, as well as other members of the primary health care team, to ensure patients’ repeat medication is produced within the current protocols of the surgery. To assist the practice to implement and maintain high quality, cost effective prescribing habits in line with current CCG and Practice prescribing policies and recommendations. To develop systems improve the patient’s journey where medicines are concerned. MAIN DUTIES AND RESPONSIBILITIES: To process repeat medication requests sent in by patients using the various protocols in place.

To liaise with patients and chemists regarding queries and requests To ensure repeat medication is issued in line with the protocols that are already in place and ensure that any queries raised are dealt with quickly and correctly. To ensure that patient queries on medication are highlighted to the relevant clinician. To regularly go through prescriptions ‘not picked up’ and ‘unlikely to be picked up’ as a result of the timescale, to remove the details from the patient records and then destroy the prescription. To work as part of the team providing support to the Practice to address areas within the current practice prescribing action plan.

Co-ordination and efficient operation of practice repeat prescribing systems. To address interface prescribing issues and promote use of the Significant Event Reporting System. To improve the quality of repeat medication records by house-keeping to align quantities, discontinue medication no longer needed and identify potential clinical issues to highlight to the pharmacist or GP. To develop effective working relationships with relevant community pharmacists.

To help the practice achieve prescribing targets within the current prescribing Incentive scheme. To co-ordinate medication reviews and support Practice recall systems. To develop good working relationships with the Wirral Medicines Management Team. To attend local coordinated training events when made available.

To effectively liaise with nursing and residential care homes. To develop, implement and co-ordinate repeat dispensing (where applicable). To develop excellent skills in working with GP computer systems to generate reports and implement changes. To develop written materials, for example repeat prescribing protocols, patient information leaflets and practice information charts.

To plan and implement innovative approaches to reduce medicines waste. This list is not intended to be exhaustive and may be reviewed periodically with the post holder to ensure that the job description relates to the job being performed.


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