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Warranty Administrator

4 months ago

Blackburn, United Kingdom Marshall Motor Holdings Full time

**The Role**

We are currently seeking a Warranty Controller to join the Aftersales team in our Mercedes-Benz of Blackburn dealership to oversee processes related to warranty work. This role works closely with the workshop and service advisor teams and is crucial to ensuring the correct steps are followed to complete warranty work correctly.

This role reports to the Aftersales Manager and is offered on a full-time, permanent basis. You will be joining an extremely supportive and friendly team at Blackburn.

**Responsibilities**

Ensure the accurate and timely completion of all Warranty and department administration

Achieve all allocated objectives for the department and operate within the law at all times

Plan ahead and manage time carefully to ensure all tasks are achieved within the agreed time scales

Greet customers and visitors prompt, courteously, and professionally

Ensure all Group, Manufacturer, policies and practices and Statutory Legislation are strictly adhered to

**Required Skills and Experience**

Previous experience within an Administration role is preferred, ideally with experience of invoicing manufacturer’s warranty and we would like to see demonstrable examples of you being process driven and self-managing your time and workload. We would also consider someone from a Service Advisory background. Knowledge or previous experience of the Kerridge system would be beneficial but not essential.

**The Company**

Marshall Motor Group is a multi-award winning company with strong values that put our people and customers at the heart of everything we do. Recently being recognised by the Great Place to Work Institute as one of the UK’s Best Large Workplaces, we have approximately 4,000 colleagues and a turnover of over £2billion and we are still growing Benefits available to our colleagues in addition to generous salary packages include:

- Colleague discounts on new and used vehicles, parts and servicing
- 25 Days Annual Leave plus Additional Holiday Days added for length of Service
- Training and Continual self-development
- Free Eye Care Vouchers
- Loyalty and Long Service Awards
- Up to £2000 Colleague Referral Bonus
- Marshall Rewards discount shopping portal
- Life assurance at no cost to you

**Job Types**: Full-time, Permanent

**Benefits**:

- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Referral programme
- Store discount

Schedule:

- Monday to Friday
- Weekend availability
- Weekends only

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Blackburn, BB1 3HT: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Warranty Adminstrator: 1 year (required)

Work Location: One location