Service Coordinator
5 days ago
Could you take one of our established foot care service to the next level, enabling us to reach more clients and expand in new locations? Can you bring energy and commercial awareness to our team? We need someone with good organisational skills to manage our clinics in Hampshire and support our dedicated team of volunteers and self-employed Foot Health Practitioners. Experience of working with older people or in the voluntary sector will be an advantage but not essential.
**Service Delivery**
- **Coordinate **and develop a financially sustainable Footcare service across the county of Hampshire.
- Liaise with our team of Foot Health Practitioners to ensure delivery of a professional Footcare service, organising cover or rescheduling clinics when needed.
- **Supervise**, train and **support **volunteers who assist in the administration of clinics.
- Identify new potential clinic venues and undertake risk assessments with support from the Health & Safety Officer.
- Liaise with venue owners regarding the running of clinics as appropriate, dealing with the administration around rent and bookings.
- Promote and expand the Footcare service and increase number of clinics and recruitment of clients to meet monthly targets.
- Monitor the level of service provided to our clients on a regular basis, thereby ensuring client satisfaction and retention.
- Ensure accurate records are set up, processed and maintained for all clients, practitioners and volunteers as well as for each clinic attendance.
- Work in accordance with all Age Concern Hampshire policies and procedures, in particular ensuring the health & safety and safeguarding of clients.
**Team Management and Leadership**
- To ensure the service is cost effective and efficiently resourced with the right number of practitioners and volunteers at all times and ensuring adequate absence cover is in place.
- To provide day-to-day supervision for directly employed foot health practitioners.
- To arrange clinical supervision for practitioners as required.
- To ensure all practitioners adhere to the requirements of our Foot Health Practitioners’ Agreement.
**Job Types**: Part-time, Permanent
Part-time hours: 30 per week
**Salary**: £17,607.38 per year
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
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