Customer Service Specialist
5 days ago
**Job Title: Customer Service Specialist, Contact Centre (Part Time)**
**Location: Luton**
**Salary:£21,255 (pro rata) plus generous monthly bonus scheme & benefits package**
**Role: Permanent, Part Time - variable shift patterns dependant on hours**
**Contact Centre Opening Hours**:Monday - Friday, 8am - 6.15pm (variable shift patterns) and Saturdays 9am - 1pm (you will be required to work 1 in 3 Saturdays)
**OVERVIEW**Our client is one of the UK’s leading home appliance manufacturer, they are looking for skilled Customer Service Professionals who will support the delivery of a successful Aftermarket Team.
This is an exciting role as our client transforms their business with the growth of their Aftermarket Sales Team.
The role is to be the first point of contact for when a customer needs support or requires a repair beyond their manufacturer’s warranty.
This is an exciting time to join our client as they are making significant investments into their customer experience, developing new products and solutions that will support customers. Excellent opportunities to develop your career further
**THE ROLE - KEY RESPONSIBILITIES**:
- Handling inbound enquires for customers in need of support or repair, adapting your approach to varying customers’ needs
- Work as a part of a team to deliver an exceptional service and achieve key performance targets
- Utilising the available products and services to find a solution for the customer that best fits their needs
- Accurately record customer data, ensuring compliance when selling regulated services
- Seek out opportunities to upsell through service
**IDEAL CANDIDATE**:
- A passion to deliver a first-class customer experience and retain the customer loyalty
- Experience of working within a sales/service environment
- Be enthusiastic about working in a fast-paced, targeted environment
- Have excellent verbal and written communication skills
- Self-Motivated in both your daily activities and in self-development
- Enjoy working as a part of a team
**COMMUTABLE LOCATIONS**:Luton, Dunstable, Milton Keynes, Stevenage, Hemel Hempstead, St Albans, Bedford
**KEY WORDS**:Sales Executive, Telesales, Customer Service, Aftersales, Retail, Appliances, Contact Centre, Call Centre
**ABOUT US **This role is being handled by McCarthy Recruitment, an award winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providinga professional and personalised recruitment service of the highest quality.
If you wish to exercise your right to access, erase or restrict processing of your data please contact us at the office and we will respond to your query.
-
Customer Service Manager
5 days ago
Luton, United Kingdom Think Specialist Recruitment Full timeYou will be responsible for leading a team of around 15 Customer Service Advisors to ensure customer expectations are managed and exceeded. This is a full-time, office-based role 9am to 5:30pm, Monday to Friday. **Duties**: - Manage, support and coach the customer services team to ensure that staff consistently deliver a friendly, professional and...
-
Customer Service Solutions Specialist
1 month ago
Luton, Luton, United Kingdom United Parcel Service of America, Inc Full timeJob OverviewAs a Customer Service Solutions Specialist with United Parcel Service of America, Inc., you will have the opportunity to work in a dynamic environment where you can develop and maintain sales opportunities. You will be responsible for collaborating with account management teams, developing sales strategies, and managing customer relationships.The...
-
Luton, United Kingdom Think Specialist Recruitment Full timeWe are looking for someone that can speak either French OR German (And English) to work as a Customer Service Administrator for a global company with one of their offices based in Luton, in Capability Green, to start working with them as a temp as soon aspossible. This role is a great chance for someone to get into quick full-time work, but they also offer...
-
Customer Service Advisor
4 days ago
Luton, United Kingdom Think Specialist Recruitment Full timeWe are now recruiting for Customer Service Execs for a market leading manufacturer and distributor of high-quality goods. This is a well-established and stable company who are a leading supplier and have a strong presence around the world. A main part of this role will be building and maintaining relationships with existing and new customers, getting to the...
-
Customer Service Centre Specialist
3 months ago
Luton, United Kingdom CV-Library Full timeCustomer Service Centre Specialist Permanent Position 8.30am – 5pm (Monday – Friday) Benefits include: 7% matched pension, Medical Cash Plan + 20 days holiday plus banks Growing Manufacturing Business Luton My client are a precision manufacturing business, based in Luton, specialising in hydronic valves and control systems that deliver...
-
Customer Service Agent Logistics
1 month ago
Luton, Luton, United Kingdom United Parcel Service of America, Inc Full timeAbout the Job:We are seeking an experienced Supply Chain Support Specialist to join our team at United Parcel Service of America, Inc. This role involves providing critical support to our supply chain operations and ensuring seamless customer experience.Main Responsibilities:Handle customer inquiries professionally over the phone and face-to-faceServe as a...
-
Customer Service Specialist
7 months ago
Luton, United Kingdom Aqua Corp Full timeAs a Customer Services Specialist, you’ll be a Brand Ambassador, bringing our products and services to life with a fun approach while using your experience and expertise. You’ll help answer questions and offer speedy solutions through various contact methods to ensure our customers’ expectations are met and exceeded. You’ll help our customers every...
-
Call Centre/customer Service Specialist
7 months ago
Luton, United Kingdom Specsavers Full time**Call Centre Assistant** **Location: Luton Hearcare** **Salary: £24,000** **Hours: Full time - 40 hours occasional weekend working** **Progression opportunities across the business** **Specsavers Perks, Instore Discount, Friends and Family Discount** **20 days holiday plus bank holidays** **Bus stop and train station nearby** **Paid Parking...
-
Customer Service Advisor
7 months ago
Luton, United Kingdom FMG Repair Services Full time**Position**:Customer** **Service Advisor **Location**:FMG Repair Services (Luton ARC), Sedgwick Road, Luton, Bedfordshire LU4 9DT **Salary**:up to £26,000 per annum. Plus, benefits and bonus. **Hours**: 40 hours per week. This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair...
-
Customer Service Specialist
3 months ago
Luton, Luton, United Kingdom beBee Professionals Full time £20,000 - £25,000Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Luton, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Responsibilities:Provide excellent customer service and...
-
Customer Service Representative
7 months ago
Luton, United Kingdom FirstPort Full time**Job role**: Customer Experience Specialist **Location**:Luton Office **Hours**: Monday-Friday 35 Hours Per Week **Salary**: £21,500 per annum **The job role** As the Customer Experience Specialist, you will contribute to our vision of being the UKs favourite property manager by: - A first point of contact for our customers providing them with great...
-
Specialist Customer Care
7 months ago
Luton, United Kingdom Barclays Full time**Specialist Customer Care** **Luton** **Salary - £25,000 per annum plus excellent benefits including: Private Medical Care, GP services, Life Insurance, Pension Contribution, 25 days holiday allowance plus bank holidays, with the option to buy holidays, plus many more benefits** **Shift - 35hrs per week, rotating between 8am-8pm Monday to Saturday** As a...
-
Customer Service Agent
1 week ago
Luton, United Kingdom Response Personnel Full time** Customer Service Agent **Starting salary £19,570 + quarterly bonus scheme (based on 10% of annual salary) ** Hours Monday to Friday: 08.00 - 16.30 & 09.30 - 18.00, alternate weeks Training will be fulltime on site for the first 3-months, then hybrid working 1 in 3 weeks office based. **Benefits**: - Great development opportunities - Quarterly Bonus...
-
Customer Service Representative
6 months ago
Luton, United Kingdom Signature Aviation Full time**Customer Service Representative, Signature Flight Support, Luton FBO** **Fixed-term Contract/Internal Secondment** Have you got the experience, expertise and aptitude to provide a 5 star experience to VIP Customers? We have a fantastic fixed-term/secondment opportunity as a CSR within the newly combined Customer Operations team! **Who we are**: We...
-
Customer Service Administrator
3 days ago
Luton, United Kingdom First Senior Full time**Customer Service Administrator** Ideally you will be a team player with a proven practical knowledge of working within a small busy office, supported by effective telephone communication skills. You will work 9.00am to 5.30pm Monday to Friday. **Are you the right person for the job?** If you have the following, the answer is yes! - Excellent...
-
Customer Service Advisor
5 days ago
Luton, United Kingdom Smart 10 ltd Full timeJob Title: Customer Service Administrator **Salary**: £23,000 - £26,000 per annum Location: Luton Contract: Permanent, full-time Hours: 8am - 5pm, Monday to Friday COMPANY PROFILE For over 25 years our client has operated within the electrical industry, specialising in delivering a fast, reliable and ethical service to the construction, rail, transport...
-
Customer Service Advisor
1 month ago
Luton, United Kingdom CV-Library Full timeAdvancing People Multilingual - Recruitment Specialists are now recruiting for several German Speaking Customer Service Advisors / Support Advisors for their client based in Luton, Bedfordshire who are a marketing leading digital holiday operator. As a German Speaking Customer Service Advisor it will be your responsibility to work with customers, primarily...
-
Customer Experience Specialist
5 days ago
Luton, United Kingdom FirstPort Full time**Job Advert**: **Job role: Customer Experience Specialist** **Location: Luton** **Hours: Monday-Friday 35 Hours Per Week** **Salary: £20,500 increasing to £21,500 after 6 months** **The job role** As the Customer Experience Specialist, you will contribute to our vision of being the UKs favourite property manager by: - A first point of contact for...
-
Customer Service Representative Ltn
4 days ago
Luton, United Kingdom Signature Aviation Full time**Customer Service Representative** Luton Can you provide the 5-star experience and customer service to our VIP customers? Would you like to be the first face they see when they enter our facilities? If so, would you like to join our fantastic Customer Service team? We have a fantastic opportunity for a customer service orientated team player to join our...
-
Customer Service Representative Ltn
7 days ago
Luton, United Kingdom Signature Aviation Full time**Customer Service Representative** Luton Full time permanent contract Can you provide the 5-star experience and customer service to our VIP customers? Would you like to be the first face they see when they enter our facilities? If so, would you like to join our fantastic Customer Service team? We have a fantastic opportunity for a customer service...