Customer Service Advisor

24 hours ago


Luton, United Kingdom CV-Library Full time

Advancing People Multilingual - Recruitment Specialists are now recruiting for several German Speaking Customer Service Advisors / Support Advisors for their client based in Luton, Bedfordshire who are a marketing leading digital holiday operator.

As a German Speaking Customer Service Advisor it will be your responsibility to work with customers, primarily those based in the German speaking region, providing excellent customer service via phone, live-chat and email ensuring enquiries are dealt with in a prompt and professional manner.

Roles & Responsibilities:

Handle inbound calls & emails from German speaking customers
Provide exceptional service to customers calling in, both from your market-specific language and from the UK.
Solve queries quickly and effectively, ensuring customers' needs are met in the very first interaction.
Handle complaints and issues that arise both during holidays and after customers have returned, working closely with both customers and destination partners.
Supporting Duty Managers during incidents and emergencies, providing welfare calls in the language spoken by European customers.Person Specification:

Fluent in German
Strong customer focus and professional approach
Excellent communication skills, both oral and written
Ability to work effectively as part of a team
Good computer skills
Positive "can do" attitudeThis is a full time permanent position offering an annual salary of £36,500 - £42,500 + attractive company benefits.

Advancing People Multilingual - Recruitment Specialists

Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency



  • Luton, United Kingdom National Express Full time

    We have a fantastic** **full time **opportunity for a Customer Service Advisor to join our team at** **Luton** Coach Station.** - The shifts for this _**_onsite _**_position in _**_Luton _**_will be_**_ 38 hours on a 4 days working, 2 days off rotation._** - A Morning shift will be 06.50 until 15.20 and an Evening shift will be 14:50 until 23:20._ As a...


  • Luton, United Kingdom National Express Full time

    We have a fantastic** **full time, 12 month Fixed Term **opportunity for a Customer Service Advisor to join our team at** **Luton** Coach Station.** The shifts for this **onsite **position in **Luton **will be** 38 hours on a 4 days working, 2 days off rotation.** A Morning shift will be 06.50 until 15.20 and an Evening shift will be 14:50 until 23:20. As...


  • Luton, United Kingdom Bionic Services Ltd Full time

    **Job Title**: Customer Service Advisor **Salary**: £23,000 basic salary (+ £450 bonus per month) **Location**: Luton (hybrid working) **About the Role**: At Bionic, we're making life radically easier for small business owners. We’re building a one-stop shop for business essentials, powered by smart technology and world-class human service giving them...


  • Luton, United Kingdom Barclays Full time

    **Senior Customer Service Advisor** **Luton** **Salary - £25,000 per annum plus excellent benefits including: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year, plus many more...


  • Luton, United Kingdom CV-Library Full time

    Advancing People Multilingual - Recruitment Specialists are now recruiting for several German Speaking Customer Service Advisors / Support Advisors for their client based in Luton, Bedfordshire who are a marketing leading digital holiday operator. As a German Speaking Customer Service Advisor it will be your responsibility to work with customers, primarily...

  • Service Advisor

    6 months ago


    Luton, United Kingdom Thurlow Nunn Full time

    We are currently recruiting a **Service Advisor** for our **Luton** branch to advise customers in relation to their vehicles’ service and repair needs, handling all enquiries and ensuring all issues are resolved in a timely manner. The Service Advisor will keep customers up to date on the status of work being carried out, pricing any additional...

  • Customer Sales Advisor

    6 months ago


    Luton, United Kingdom The Recruitment Source Full time

    **Customer Service /Sales Advisor benefits**: Commission available based on performance. Training is included to prepare you for this role. **Customer Service /Sales Advisor pay**: £13.15 per hour **Customer Service /Sales Advisor role**: With your passion for customer service; our high-end brand heritage; products and the exclusive travel retail...

  • Customer Advisor

    6 months ago


    Luton, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Full time (36.75 hours) & Part time (16 hours, Weekends Only) - Available** **Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.58 per hour (Inclusive of an £0.27 per hour, store specific location allowance)** **B&Q Luton** We believe anyone can...

  • Customer Advisor

    6 months ago


    Luton, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 20 hours per week** **Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.58 per hour (Inclusive of an £0.27 per hour, store specific location allowance)** **B&Q Luton** We believe anyone can improve their home to make life better. Every day,...

  • Service Advisor

    6 months ago


    Luton, United Kingdom Sytner Group Full time

    **About the role** We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Luton. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every...


  • Luton, Luton, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Luton, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...


  • Luton, Luton, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Luton, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...


  • Luton, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Luton** Experienced Service Advisor - VAG Main Dealership - £35,000 OTE per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans and warranties. Opportunities for...


  • Luton, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Luton - £27,000 basic** Experienced Service Advisor - VAG Main Dealership - £35,000 OTE per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans and...

  • Service Advisor

    5 months ago


    Luton, United Kingdom Steven Eagell Toyota Luton Full time

    **Service Advisor** **Luton** We have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company representing the world’s largest automotive brand. The Steven Eagell Group is an award-winning employer and Europe’s largest Lexus and Toyota retailer, with 44...


  • Luton, Luton, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Luton, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work...

  • Customer Advisor

    6 months ago


    Luton, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - TradePoint** **Full time / Part time - XX hours per week** **Permanent Contract / XX Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour (Inclusive of a £XX.XX per hour, store specific location allowance)** **B&Q *Enter Store** We believe anyone can improve...

  • Customer Advisor

    5 months ago


    Luton, United Kingdom Boots Full time

    Summary Job Reference: 232899BR - Job Reference: 2 3 2 8 9 9 B R Luton, The Mall Permanent 20 Hours **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and...


  • Luton, United Kingdom Bionic Services Ltd Full time

    **The Bionic Group** At Bionic, we want to make it radically easier for business owners to sort their business essentials. By using a world-class human service, smart technology, and data, our tech-enabled experts help match business owners with the best deals for their energy, connectivity, insurance & finance. By creating a one-stop-shop for all business...


  • Luton, United Kingdom Churchill Service Solutions Full time

    Based in Luton, Capability Green - Your Difference Can Make a Difference_ Amulet, our Security division are looking for an experienced **Employee Relations Advisor** to join our HR team, supporting wider management across the business on complex ER cases. You’ll be providing comprehensive advice on employee relations cases including absence management,...