Senior Sales Coordinator
5 months ago
Brook Street Recruitment is working on behalf of our client in Antrim to recruit a Senior Sales Coordinator to join their expanding business
Position Summary
As a Senior Sales Co-Ordinator you will be responsible for developing long term relationships with customers.
You should work to satisfy customers needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You will have excellent communication, analytical and negotiation skills and be customer service orientated.
Ultimately, you should be able to grow the business by building successful, long-term relationships with a key focus on delivering high standards of customer service and upselling.
**_Key Sales Responsibilities:_**
Completion of RFQ's from customers
Negotiating with customers regarding pricing/lead-time for orders
Processing customer orders
Progressing any customer queries regarding outstanding orders
Facilitating business reviews with customers
Maintain regular customer engagement
Ensuring the system is updated using active price management including margins
Analysis of customer schedules to ensure stock availability
Obtaining up to date forecast information for key customers
Monthly sales forecasting analysis on key accounts
Creation of commercial invoices and supporting of customer declarations
Resolving empty bin queries by liaising with customer & purchasing department
Regular reviews of any invoice exceptions
Co-ordinate activities with any quality concerns raised by our customers
Support and collaborate with AR/AP to resolve invoice discrepancies
Liaise with Warehouse operations to ensure timely fulfilment of customer orders
Generate customers KPI's as required
Demonstrates scalable growth
Analyses customer demands trends
Resolve excess and obsolete inventory with customers
Any other duties as required by management
**_Purchasing Responsibilities_**
Process customer PO, acknowledge PO receipt to customer
Product sourcing & resourcing
Stock collection from suppliers (Makro, Tesco etc)
Create internal SO using in-house system.
Advise customer delivery dates on their PO.
**_Education, Experience & Qualifications:_**
Minimum 3 years' experience of Inside Sales experience
Demonstrable growth experience
Proficient in oral, written, and mathematical skills
Experience of Microsoft Office package including Excel
Good time management
Brook Street Recruitment is an equal opportunities employer
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