Customer Service and Sales Coordinator
2 weeks ago
Our client is a distributor and manufacturer for medical devices, focusing on innovative products such as lifesaving equipment As the organisation continues to successfully grown, an exciting opportunity has arisen for a motivated individual to join theirsupportive team as a Customer service and sales coordinator within a hybrid role local to Farnborough.
This role is a great step for someone with strong administrative and telephone experience looking to move into a diverse role where no two days are the same. You will work closely in assisting both inhouse and regional sales Teams across all administrativeduties, assisting customers with online orders and purchasing products.
Location: Farnborough
**Salary**: £25k Depending on experience
Key responsibilities:
- Dealing with incoming customer enquiries and sales calls enquries
- Processing sales orders through the various channels
- Liaison with field-based sales team and update them with new and potential sales.
- Resolve administrative problems and enquiries from customers, suppliers and internal customers as required.
- Prepare, schedule, and organise sales orders and deliveries in liaison with the warehouse.
- Assisting accounts with taking payments for Invoices
- Returns - courier collection arrangements/liaising with Accounts
- Proven experience working within a customer supporting, Coordinator or strong administrative role.
- Excellent IT skills across Microsoft suit and excel.
- Experience dealing with incoming and outbound calls to customers
- Comfortable working within a fast paced role
- Good attention to detail, written and verbal communication
- Ability to show compassion and empathy
- Good Planning and organisation skills
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