Customer Services Administrator

2 weeks ago


Farnborough, United Kingdom Office Angels Full time

**Role: Customer Service Administrator**

**Industry: Leisure**

**Location: Farnborough, Hampshire**

**Salary: £22,500-£26,500**

Office Angels have teamed up with a forward thinking, dynamic client who are in the leisure industry, are looking to recruit a **Customer Service Administrator.** This role is a busy role and you can work from home and in the office. You will join an established team of individuals who are hardworking, have excellent communication skills as well as enjoying developingwithin this company and sector.

**The day to day duties in your new job will be.**

Reports to the Customer Services Manager
- Develops strong and effective working relationships internally and especially with the credit control, Custom Fit Specialist and custom fit workshop teams
- Work closely and effectively with the and the Regional Account Managers (RAMs) and Sales Representatives
- Develops and maintains strong working relationships with other teams, especially the Logistics and UK supply chain teams
- Develops and maintains professional relationship with customers
- Standard and Custom Fit order entry
- Customer liaison and key account support
- Sales
- Backup for Customer Services Admin on file running / invoice & credit generation if needed

**Currently based in Alton but then moving to Ash Vale in February.**

**From Feb it will be working from home 4 days a week and in the office 1 day a week.**

Hours of work are Monday to Friday, 8:30am until 5:00pm with 1 hour for lunch.

More information on the Hybrid working:
Staff are currently required to come into the office a minimum of 50% of their working hours. The split between home and office can be managed across a fortnight, to save any half days, e.g. a full-time person may come in 2 days one week and 3 days the followingweek, or 1 day 1 week and 4 days the next. Which days of the week are worked from the office, and which from home, should be mixed up and, between them, the team should be represented in the office across as much of the week as is practical.

Come mid-Feb '22, when we move offices from Alton to Ash Vale, the minimum requirement for the number of days in the office will reduce to one day per week.

On the office days there is also some flexibility on start and finish times. Providing the full working hours are worked (and minimum breaks are accounted for), staff can choose their start time between 7am and 9am, and finish accordingly.

Key skills for this role:

- Excellent administration skills with demonstrable high level of accuracy, attention to detail and quality of delivery
- Demonstrable front-line expertise in customer care and handling both written and telephone communications
- Ability to influence and build effective working relationships with customers, peers, and external providers

**Next steps**

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.



  • Farnborough, United Kingdom Adecco UK Full time

    Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity's, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an...


  • Farnborough, United Kingdom Personnel Selection Full time

    The role provides our customers with a key aftermarket contact point who is recognised as a technically capable trusted advisor. Key to your success in this role will be the ability to provide the best support to customers whilst at the same time maximising our aftermarket targets. Undertake customer quotations, order processing and order...


  • Farnborough, United Kingdom Philips Full time

    **Job Title**: Customer Services Administrator MR Monitoring **Customer Services Administrator MR Monitoring** In this role you will be responsible for all aspects of service related administration for equipment within our MR monitoring portfolio. The purpose of this role is to receive, understand, route and handle customer requests that are received via...

  • Service Administrator

    4 weeks ago


    Farnborough, United Kingdom Venus Recruitment Ltd Full time

    **Working within a small and friendly Administration Department for the Repairs and Service Teams,you will be required to provide a professional and efficient administration function with duties such as invoicing and reporting service. This roleis critical in providing the high levels of service customers expect and in maximising the efficiency of service...


  • Farnborough, United Kingdom Gi Group Full time

    Customer Service Advisor **Job Description**: Our Client based in Farnborough one of the leading logistics specialists in e-fulfilment, contact centres, mail and parcels are urgently looking for Customer Service Advisors to join the team on a temp-perm basis. *No experience required - Full training provided - Entry-level Customer Service Position.* Salary &...


  • Farnborough, United Kingdom Vibe Recruit Full time

    Job Title: - Customer Service Advisor- Contract Type: - Contract- Location: - Farnborough- Industry: - Administration and Office Support- Reference: - Vibe_1711113997- Contact Name: - Dawn Halford- - Job Published: - 22 March 2024 Job Description **Customer Service Advisor** Seeking contracting work in the Automotive Manufacturing Industry? Looking to be a...


  • Farnborough, United Kingdom Applause IT Full time

    **Customer Service Executive - Technology and Software Systems.** **Full time - Hybrid, 3 days in office, 2 days at home - Farnborough** **Circa £24,000 - £27,000 depending on experience + Fully Comprehensive Benefits and Career Development.** Applause IT are looking for a Customer Service Executive to join a market leading bespoke software solutions...


  • Farnborough, United Kingdom iRock School of Music Full time

    **Customer Service Advisor** **Starting Salary**: £20 - 22K **Hours**: Full-time, Monday to Friday **Holiday**: 25 days per annum + bank holidays **Location**: Farnborough, Hampshire **The Company** iRock School of Music is a peripatetic music service teaching 1000s of children every week. We provide fun, inclusive and inspiring rock & pop bands in...


  • Farnborough, United Kingdom Mulberry Recruitment Full time

    Customer Service Agent Location: Farnborough Salary: £24,960 Shift Pattern: Tuesday - Saturday 2pm-10pm My client based in Farnborough who are in the Fintech industry are seeking a customer service agent to join their friendly team. We are seeking someone who is consistent, friendly and knowledgeable who has the ability to deliver excellent customer...


  • Farnborough, United Kingdom Mulberry Recruitment Full time

    Customer Service AgentLocation: FarnboroughSalary: £24,960Shift Pattern: Tuesday - Saturday 2pm-10pmMy client based in Farnborough who are in the Fintech industry are seeking a customer service agent to join their friendly team. We are seeking someone who is consistent, friendly and knowledgeable who has the ability to deliver excellent customer service to...


  • Farnborough, United Kingdom Specsavers Full time

    **Customer Service Assistant** **Location: Farnborough, Surrey** **Salary - £23,500** **Working hours: Full Time - 38.75 hours a week (to include weekend working)** **Benefits: Specsavers Perks, extra day off on your birthday, discounted hearing and eyecare benefits, enhanced sick pay, enhanced pay for family leave (maternity/paternity etc), WeCare...


  • Farnborough, United Kingdom Source4 Personnel Solutions Full time

    Do you enjoy talking to customers? Our client based in Farnborough is looking for a Customer Service Advisor to join their team. They have friendly working environment and offer full training. This role is done on a rota basis working from Monday - Sunday, between 8am-8pm.This is a temp to perm role so you will be paid weekly for the first few...


  • Farnborough, United Kingdom Reed Business Support Full time

    Customer service advisors required on a temporary basis to call through a list and updating information. You will need to have previous call handling / help desk / outbound customer service experience, be a clear and confident communicator and be available to start a temporary assignment asap.


  • Farnborough, United Kingdom Mulberry Recruitment Full time

    **Customer Service Executive** **Location: Farnborough** **Salary: £25,000** **Daily Duties** Ensure customers receive an easy and valued to get the best use and value from our suite of products. Maintain an accurate record of enquiries with all relevant information within Salesforce to ensure timely and accurate resolution of issues and customer...


  • Farnborough, United Kingdom Gibbs and Dandy Full time

    **Gibbs & Dandy - Farnborough** Hello and thank you for your interest in our role! Gibbs & Dandy Farnborough are looking for a Yard Assistant to join their team! Our branch is well-established and busy, with a friendly team who work hard to offer a great service and excellent product knowledge. We have a sales office, warehouse, shop &counter, timber...


  • Farnborough, Hampshire, United Kingdom Hays Full time

    You will be working within a well-established and professional team who provide a vital support service to the wider business. Our client is seeking to hire a highly talented and experienced Customer Service professional who is self-motivated and has a passion for providing a great customer service journey. Customer Service Administrator, Farnborough,...


  • Farnborough, United Kingdom M&J Roofing Supplies Ltd Full time

    **M&J Roofing Supplies Ltd is a family run roofing supplier based in Surrey and Hampshire. We supply products for the roofing trade. M&J are a well established company with a large customer base and a good reputation within the industry. No previous experience required as on site training will be given.** **The customer sales assistant duties include: -...


  • Farnborough, United Kingdom M&J Roofing Supplies Ltd Full time

    **M&J Roofing Supplies Ltd is a family run roofing supplier based in Surrey and Hampshire. We supply products for the roofing trade. M&J are a well established company with a large customer base and a good reputation within the industry. No previous experience required as on site training will be given.** **The customer sales assistant duties include: -...

  • Care Administrator

    4 weeks ago


    Farnborough, United Kingdom Melody Care Full time

    We are currently seeking a dedicated and organised Care Administrator to join our team. The Care Administrator will play a crucial role in ensuring the smooth operation of our care services by managing administrative tasks efficiently and effectively. This role requires excellent communication skills, attention to detail, and the ability to multitask in a...


  • Farnborough, United Kingdom Mulberry Recruitment Full time

    Customer Service AgentLocation: FarnboroughSalary: £24,960Shift Pattern: Tuesday - Saturday 2pm-10pmMy client based in Farnborough who are in the Fintech industry are seeking a customer service agent to join their friendly team. We are seeking someone who is consistent, friendly and knowledgeable who has the ability to deliver excellent customer service to...