US Customer Service Agent

4 weeks ago


Farnborough, United Kingdom Mulberry Recruitment Full time

Customer Service Agent

Location: Farnborough

Salary: £24,960

Shift Pattern: Tuesday - Saturday 2pm-10pm

My client based in Farnborough who are in the Fintech industry are seeking a customer service agent to join their friendly team. We are seeking someone who is consistent, friendly and knowledgeable who has the ability to deliver excellent customer service to all customers.

Daily Duties

Answer customer enquiries via email, telephone & Live Chat queries

Prompt attention to queries and comments made via social media

Answering general technical queries about the website and mobile app

Answering queries regarding customer statements and financial activity

Providing a friendly, helpful advice to both parent and child account holders

Administrative tasks (monitoring risk alerts, one-off tasks etc.)

Support Member Services Management

Customer call backs

Responding to Social Media contacts in Facebook & Twitter & Instagram

Skill Set

Strong written and verbal skills

Ability to work independently

Excellent phone manner

Youve been where we are about to go:

Ability to be flexible in a role

Excellent organisational skills

Happy working in a committed, busy, team environment

Good technical skills happy to learn new systems

Working knowledge of Excel & Word

Benefits

Workplace pension plan

30 days of holiday (including all but 3 public holidays)

Health cash plan.

An excellent Induction & onboarding program with ongoing learning & development throughout your career

A performance-related reward scheme ranging from £500 to £1,000 every 6 months

Physical and Mental Wellbeing support and platforms for you and your family

Breakfast and snacks every day

Great company events local and abroad

Enhanced Maternity and Paternity leave

Salary Sacrifice options

Your Birthday Day off



  • Farnborough, United Kingdom Mulberry Recruitment Full time

    Customer Service AgentLocation: FarnboroughSalary: £24,960Shift Pattern: Tuesday - Saturday 2pm-10pmMy client based in Farnborough who are in the Fintech industry are seeking a customer service agent to join their friendly team. We are seeking someone who is consistent, friendly and knowledgeable who has the ability to deliver excellent customer service to...


  • Farnborough, United Kingdom Mulberry Recruitment Full time

    Customer Service Agent Location: Farnborough Salary: £24,960 Shift Pattern:Tuesday - Saturday 2pm-10pm My client based in Farnborough who are in the Fintech industry are seeking a customer service agent to join their friendly team. We are seeking someone who is consistent, friendly and knowledgeable who has the ability to deliver excellent customer...


  • Farnborough, United Kingdom Mulberry Recruitment Full time

    Customer Service AgentLocation: FarnboroughSalary: £24,960Shift Pattern: Tuesday - Saturday 2pm-10pmMy client based in Farnborough who are in the Fintech industry are seeking a customer service agent to join their friendly team. We are seeking someone who is consistent, friendly and knowledgeable who has the ability to deliver excellent customer service to...

  • Customer Service Agent

    13 hours ago


    Farnborough, United Kingdom Mulberry Recruitment Full time

    **Customer Service Agent** **Location: Farnborough** **Salary: £22,880** **Hours: Tues & Weds 12-8, Thurs 9-5, Fri & Sat 8:30-4:30** **Daily Duties** Answering general technical queries about the website and mobile app. Answering queries regarding customer statements and financial activity. Providing a friendly, helpful advice to both parent and...


  • Farnborough, United Kingdom Freightserve recruitment Full time

    Freightserve recruitment are looking for a Freight / Courier Customer Executive for a well-established company based in the Farnborough area. **Job Purpose: - ** The Customer Service Executive is the first point of contact for Customers and most suppliers. Therefore, it is essential that the customer service Executive can work pro-actively and under...


  • Farnborough, United Kingdom Mulberry Recruitment Full time

    Customer Service Agent Location: Farnborough Salary: £22,880 Hours: Tues 8-4, Weds 8:30-4:30, Thurs 9-5, Fri 12-8 & Sat 10-6 My client based in Farnborough is a fintech company looking for an experienced and self-driven Customer Service Agent to join their friendly team. We are looking for friendly candidates with strong customer service experience who...


  • Farnborough, United Kingdom Mulberry Recruitment Full time

    Customer Service AgentLocation: FarnboroughSalary: £22,880Hours: Tues 8-4, Weds 8:30-4:30, Thurs 9-5, Fri 12-8 & Sat 10-6My client based in Farnborough is a fintech company looking for an experienced and self-driven Customer Service Agent to join their friendly team. We are looking for friendly candidates with strong customer service experience who are able...


  • Farnborough, United Kingdom Gibbs and Dandy Full time

    **Gibbs & Dandy - Farnborough** Hello and thank you for your interest in our role! Gibbs & Dandy Farnborough are looking for a Yard Assistant to join their team! Our branch is well-established and busy, with a friendly team who work hard to offer a great service and excellent product knowledge. We have a sales office, warehouse, shop &counter, timber...


  • Farnborough, United Kingdom Kings Permanent Recruitment Ltd Full time

    Estate Agent Sales Negotiator Applications are only invited from existing Estate Agents or candidates from a New Homes background. You will be the representation of the branch to all incoming enquiries, with the ability to negotiate, manage time, and client expectations suitably and you will need to drive and have your own car. Only 1 in 3 Saturday...

  • Member Services Agent

    12 hours ago


    Farnborough, United Kingdom GoHenry Full time

    **Member Services Agent** GoHenry is a London and New York-based fintech company that pioneered the youth fintech and financial education category. We are on a mission to make every kid smart with money and to delight our community of 2 million parents, kids, and teens with innovative, market-leading tools to help parents raise financially healthy...

  • Flight Support Agent

    1 month ago


    Farnborough, United Kingdom Vista Global Full time

    Job Profile: Vista Flight Support is a service provider to all operating partners within the Vista group — the world’s number one on demand charter operator, integrating a unique portfolio of companies offering asset-light solutions to cover all key aspects of business aviation. So far, our clients have flown to over 1,900 airports in 96% of the world's...

  • Flight Support Agent

    1 month ago


    Farnborough, United Kingdom AIR HAMBURG Luftverkehrsgesellschaft mbH Full time

    Requisition ID- 2023-3775- City- Farnborough Airport- Position Type- Permanent Full-Time- Work Base- Onsite / Office- Category- Vista Flight Support**Job Profile**: - Vista Flight Support is a service provider to all operating partners within the Vista group — the world’s number one on demand charter operator, integrating a unique portfolio of companies...

  • Flight Support Agent

    4 weeks ago


    Farnborough, United Kingdom VistaJet Full time

    Flight Support Agent Requisition ID 2024-4093 Location Farnborough Airport Position Type Permanent Full-Time Work Base Onsite / Office Category Vista Flight Support Job Profile Vista Flight Support is a service provider to all operating partners within the Vista group — the world’s number one on demand charter operator, integrating a...


  • Farnborough, United Kingdom Kings Permanent Recruitment Ltd Full time

    Estate Agent Assistant Branch Manager / Lister * You will be provided with superb marketing support along with a close working relationship with the Directors. * They expect and demand that outstanding customer service is provided to their clients and require the successful candidate to be capable of handling all aspects of Estate Agency, from initial...

  • Flight Support Agent

    4 weeks ago


    Farnborough, United Kingdom VistaJet Full time

    Job Profile Vista Flight Support is a service provider to all operating partners within the Vista group — the world’s number one on demand charter operator, integrating a unique portfolio of companies offering asset-light solutions to cover all key aspects of business aviation. So far, our clients have flown to over 1,900 airports in 96% of the...


  • Farnborough, Hampshire, United Kingdom GoHenry Inc. Full time

    100% Office based (Farnborough), a starting salary of £24,960 (prorated for part-time positions) + Benefits  Hello, we’re GoHenry.  Our goal is to create generations of independent, confident young adults, armed with money skills that will set them up for life. We place the power in the hands of young people, giving them the tools they need to master...


  • Farnborough, Hampshire, United Kingdom GoHenry Inc. Full time

    100% Office based (Farnborough), a starting salary of £24,960 + Benefits  Hello, we’re GoHenry.  Our goal is to create generations of independent, confident young adults, armed with money skills that will set them up for life. We place the power in the hands of young people, giving them the tools they need to master the financial ropes for themselves....


  • Farnborough, Hampshire, United Kingdom Philips Full time

    Job TitleCustomer Support LeadJob DescriptionAbout Us:At Digital+, we're dedicated to supporting women through their pregnancy and parenting journey with our innovative mobile apps. With over 6 million monthly users worldwide, our mission is to make every step of parenthood happier and healthier through technology. Join us in making a difference in the lives...


  • Farnborough, United Kingdom Royal Voluntary Service Full time

    Retail Senior Customer AssistantFrimley Park Hospital, SurreyOverviewRoyal Voluntary Service hospital cafés, shops and trolleys are part of the fabric of the NHS and a real asset in their own right. Staffed by employees and volunteers, we provide an outstanding range of beverages and healthy food choices. Our customers love the fact that the money they...


  • Farnborough, United Kingdom Mulberry Recruitment Full time

    **Customer Service Executive** **Location: Farnborough** **Salary: £25,000** **Daily Duties** Ensure customers receive an easy and valued to get the best use and value from our suite of products. Maintain an accurate record of enquiries with all relevant information within Salesforce to ensure timely and accurate resolution of issues and customer...