Customer Service Representative

2 weeks ago


Farnborough, United Kingdom Mulberry Recruitment Full time

Customer Service Agent

Location: Farnborough

Salary: £22,880

Hours: Tues 8-4, Weds 8:30-4:30, Thurs 9-5, Fri 12-8 & Sat 10-6

My client based in Farnborough is a fintech company looking for an experienced and self-driven Customer Service Agent to join their friendly team. We are looking for friendly candidates with strong customer service experience who are able to deliver an excellent service.

Daily Duties

Answer email, phone & Live Chat queries.

Answering general technical queries about the website and mobile app.

Answering queries regarding customer statements and financial activity.

Providing a friendly, helpful advice to both parent and child account holders.

Prompt attention to queries and comments made via social media.

Administrative tasks (monitoring risk alerts, one-off tasks etc.)

Customer call backs.

Skill Set

Strong written and verbal skills

Ability to work independently

Excellent phone manner

Ability to be flexible in a role

Excellent organisational skills

Happy working in a committed, busy, team environment

Good technical skills and happy to learn new systems

Working knowledge of Excel & Word

Benefits

30 days of holiday (including all but 3 public hols).

Your Birthday Day off

Regular Salary Reviews

Access to salary sacrifice benefits such as Cycle to Work scheme and Workplace Pension

Long Service awards

Workplace pension scheme

Excellent Induction with ongoing learning and development throughout your career

Free tea, coffee, and loads of fruit

Great Company days out, incentives such as legendary Christmas parties and Company meet up

Family-Friendly leave policies

Discounts on cinema tickets, restaurants, and shopping via Westfield rewards membership

Workplace pension scheme

Death in service 4x your annual salary

Enhanced maternity leave

Paternity leave

Westfield Cash Health Plan

Westfield Surgery Plan

Westfield Rewards (receive discounts at over 600 retailers)

Mental health platform

5 days annual leave carry over



  • Farnborough, United Kingdom Dovetail Human Resource Services Full time

    * - start date as soon as possible - fixed term contract covering materntiy leave - 30 hours per week, over 4 days, 8.30am to 5.00pm Customer Service Representative (maternity cover 6/7 months) Job role: Customer Service Representative Job Location: Flexible/hybrid - initial 4 week training period in Hungerford, home based for remainder of contract. Option...


  • Farnborough, United Kingdom Dovetail Human Resource Services Full time

    * 2 years experience within Customer Service Excellent telephone skills - Proficient in MS Office and SAP ERP, CRM, & Enterprise experience ideally - Good attention to detail, data entry experience Customer Service Representative (maternity cover 6/7 months) Job Location: Flexible/hybrid - initial 4 week training period in Hungerford, home based for...


  • Farnborough, United Kingdom WEL Medical Limited Full time

    Job Title: Customer Service Representative / Internal Sales & Customer Relations Location: Farnborough Terms: Full Time WEL Medical Based in Farnborough in a purpose-built unit, we are the UK’s leading supplier of Defibrillators and Resuscitation Training Equipment. Much of the equipment is shipped to us from South Korea and is distributed by us to...


  • Farnborough, United Kingdom WEL Medical Limited Full time

    Job Title: Customer Service Representative / Internal Sales & Customer Relations Location: Farnborough Terms: Full Time WEL Medical Based in Farnborough in a purpose-built unit, we are the UK’s leading supplier of Defibrillators and Resuscitation Training Equipment. Much of the equipment is shipped to us from South Korea and is distributed by us to...


  • Farnborough, United Kingdom Mulberry Recruitment Full time

    **Customer Services Representative** **Location : Farnborough** **Salary: £25-26.5k + benefits** **Daily Duties** Manage inbound and outbound calls and book appointments, as well as respond to customer questions, resolve their issues and guide them to the appropriate service or point of contact Outbound GDPR compliant calls with clients and prospects...


  • Farnborough, Hampshire, United Kingdom Mulberry Recruitment Full time

    [vc_row][vc_column][vc_column_text] Customer Services Representative Location : Farnborough Salary £26,500 + benefits My client who are based in Farnborough are looking for a Client Service/Customer Service Representative to join their team. We are looking for a candidates who have got strong customer service skills and are professional. This role...


  • Farnborough, United Kingdom Pareto Full time

    **Customer Representative** Location: Farnborough **Salary**: £30k basic + £38k OTE Ref: J13533:M4:GJ:CR Sector: Telecoms Working for a company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion. **The Role**: As a...


  • Farnborough, Hampshire, United Kingdom Mulberry Recruitment Full time

    vc_row][vc_column][vc_column_text] Customer Services Representative Location : Farnborough My client who are based in Farnborough are looking for a Client Service/Customer Service Representative to join their team. We are looking for a candidates who have got strong customer service skills and are professional. The purpose of the Client Liaison team is to...


  • Farnborough, United Kingdom Premier Jobs UK Limited Full time

    This Client Services Representative job in Farnborough is ideal for individuals with experience in providing high standards of customer service within a fast-paced environment.You will be joining their Client Services team of 9, with the purpose of delivering great customer service through inbound and outbound calls. You will be booking appointments,...


  • Farnborough, United Kingdom Flexible Staffing Solutions Full time

    **Customer Service Executives** **- Full Time** **Location**:Farnborough **Salary**:£11.73 to £13.07 per hour, plus performance rewards We are looking for experienced and self-driven Customer Service Advisors to join our client, a hugely successful and growing fintech company with customers in the UK and USA. Your role will be to provide a consistent,...


  • Farnborough, United Kingdom Mulberry Recruitment Full time

    Customer Service AgentLocation: FarnboroughSalary: £22,880Hours: Tues 8-4, Weds 8:30-4:30, Thurs 9-5, Fri 12-8 & Sat 10-6My client based in Farnborough is a fintech company looking for an experienced and self-driven Customer Service Agent to join their friendly team. We are looking for friendly candidates with strong customer service experience who are able...


  • Farnborough, United Kingdom Architectural Decorators Ltd Full time

    **Are you a great communicator? Can you provide excellent customer service? Are you looking for a good home/work life balance? Are you someone looking for an exciting new career?** **If so, this could be the role for you!** Since 1944 AD Construction Group has established itself as a well-regarded refurbishment contractor providing building maintenance...


  • Farnborough, United Kingdom Premier Jobs UK Full time

    This permanent, Client Services Representative job in Farnborough is ideal for individuals with experience in providing high standards of customer service within a fast-paced environment. Our client is an award-winning financial services business, so it is important you have an interest in this industry. The types of enquiries will include: - Pension...


  • Farnborough, Hampshire, United Kingdom Mulberry Recruitment Full time

    Customer Service AgentAll the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.Location: FarnboroughSalary: £22,880Hours: Tues 8-4, Weds 8:30-4:30, Thurs 9-5, Fri 12-8 & Sat 10-6My client based in Farnborough is a fintech company looking for an experienced and self-driven Customer...


  • Farnborough, Hampshire, United Kingdom Mulberry Recruitment Full time

    Customer Service Agent Location: Farnborough Salary: 22,880 Hours: Tues 8-4, Weds 8:30-4:30, Thurs 9-5, Fri 12-8 & Sat 10-6 My client based in Farnborough is a fintech company looking for an experienced and self-driven Customer Service Agent to join their friendly team. We are looking for friendly candidates with strong customer service...


  • Farnborough, Hampshire, United Kingdom Artemis Recruitment Consultants Ltd Full time

    Type of Position: Client Services Representative - Farnborough Pay: £27k - £29k Client Services Representative - Farnborough Our client is looking for a Client Services Representative to work as part of the Client Services team based in Farnborough. Key Responsibilities: Manage inbound and outbound calls and book appointments. Respond to customer...


  • Farnborough, United Kingdom MERJE Full time

    Job Title: Customer Service Advisor Location: Farnborough, 100% office based Salary: £22,880 plus a quarterly performance-related bonus of £500 - £1000 every 6 months Shifts: Full-Time between the hours of 8am and 8pm Monday to Sunday on a 37.5 hour working week Are you ready to kickstart your career? Whether you have experience in retail,...


  • Farnborough, Hampshire, United Kingdom GoHenry Inc. Full time

    100% Office based (Farnborough), a starting salary of £24,960 + Benefits  Hello, we’re GoHenry.  Our goal is to create generations of independent, confident young adults, armed with money skills that will set them up for life. We place the power in the hands of young people, giving them the tools they need to master the financial ropes for themselves....


  • Farnborough, Hampshire, United Kingdom GoHenry Inc. Full time

    100% Office based (Farnborough), a starting salary of £24,960 (prorated for part-time positions) + Benefits  Hello, we’re GoHenry.  Our goal is to create generations of independent, confident young adults, armed with money skills that will set them up for life. We place the power in the hands of young people, giving them the tools they need to master...


  • Farnborough, United Kingdom MERJE Full time

    Job Title: Customer Service AdvisorLocation: Farnborough, 100% office basedSalary: £22,880 plus a quarterly performance-related bonus of £500 - £1000 every 6 monthsShifts: Full-Time between the hours of 8am and 8pm Monday to Sunday on a 37.5 hour working weekAre you ready to kickstart your career? Whether you have experience in retail, hospitality, or...