Current jobs related to Customer Service Representative - Farnborough - Dovetail Human Resource Services
-
Customer Service Representative
1 month ago
Farnborough, Hampshire, United Kingdom Holt Recruitment Ltd Full timePosition: Customer Service RepresentativeSalary: £29,000 to £32,000 per annum + OvertimeWorking Hours: Monday to Friday with alternate Saturday morningsWe are collaborating with a well-established commercial vehicle service center that is seeking to enhance their team by hiring a Customer Service Representative.Key Responsibilities:Responding to incoming...
-
Customer Service Representative
2 weeks ago
Farnborough, Hampshire, United Kingdom Mulberry Recruitment Full timeCustomer Service RepresentativeOur client, a leading business in the industry, is seeking a highly skilled Customer Service Representative to join their team. As a key member of the Client Liaison team, you will be responsible for providing exceptional customer service and support to clients and prospects.Key Responsibilities:Manage inbound and outbound...
-
Customer Service Representative
2 weeks ago
Farnborough, Hampshire, United Kingdom Mulberry Recruitment Full timeCustomer Service RepresentativeOur client, a leading business in the industry, is seeking a highly skilled Customer Service Representative to join their team. As a key member of the Client Liaison team, you will be responsible for providing exceptional customer service and support to clients and prospects.Key Responsibilities:Manage inbound and outbound...
-
Customer Service Representative
2 weeks ago
Farnborough, Hampshire, United Kingdom Jewson Full timeUnlock Your Potential with Jewson We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our branch team, you will play a vital role in delivering exceptional customer service and providing expert knowledge on our products. About the Role As a Customer Service...
-
Customer Service Representative
2 weeks ago
Farnborough, Hampshire, United Kingdom Jewson Full timeUnlock Your Potential with Jewson We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our branch team, you will play a vital role in delivering exceptional customer service and providing expert knowledge on our products. About the Role As a Customer Service...
-
Customer Service Representative
1 week ago
Farnborough, Hampshire, United Kingdom Clintons Full timeAbout the RoleAs a valued member of our team at Clintons, you will play a key role in helping the business achieve sales targets while delivering exceptional customer service. Our teams are dedicated to providing outstanding service on the shop floor, and we are looking for individuals who enjoy interacting with customers and possess natural selling...
-
Customer Service Representative
1 week ago
Farnborough, Hampshire, United Kingdom Clintons Full timeAbout the RoleAs a valued member of our team at Clintons, you will play a key role in helping the business achieve sales targets while delivering exceptional customer service. Our teams are dedicated to providing outstanding service on the shop floor, and we are looking for individuals who enjoy interacting with customers and possess natural selling...
-
Customer Service Representative
2 weeks ago
Farnborough, Hampshire, United Kingdom Workingmums Full timeJob Title: Customer Service RepresentativeJob Type: Part TimeLocation: FarnboroughSalary: £11.73 per hourShift Options:Mon & Sat 12-8 (15hrs)Sat 12-8 & Mon 10-6 (15hrs)Mon, Fri & Sat 9-2 (15hrs)Fri 12-8 & Sat 10-6 (15hrs)Sun & Mon 12-8 (15hrs)About the Role:Our client, a fintech company, is seeking an experienced and self-driven Customer Service...
-
Customer Service Representative
2 weeks ago
Farnborough, Hampshire, United Kingdom Workingmums Full timeJob Title: Customer Service RepresentativeJob Type: Part TimeLocation: FarnboroughSalary: £11.73 per hourShift Options:Mon & Sat 12-8 (15hrs)Sat 12-8 & Mon 10-6 (15hrs)Mon, Fri & Sat 9-2 (15hrs)Fri 12-8 & Sat 10-6 (15hrs)Sun & Mon 12-8 (15hrs)About the Role:Our client, a fintech company, is seeking an experienced and self-driven Customer Service...
-
Customer Service Representative
2 hours ago
Farnborough, Hampshire, United Kingdom Mulberry Recruitment Full timeh3>Customer Service RoleMulberry Recruitment is seeking a Customer Service Representative to join their team in Farnborough. The ideal candidate will have strong customer service skills and a professional demeanor.li>The Client Liaison team is responsible for being the primary point of contact for clients and prospects. The team manages both inbound and...
-
Customer Service Representatives Wanted
1 month ago
Farnborough, Hampshire, United Kingdom Flexible Staffing Solutions Full timePosition: Customer Support RepresentativeFlexible Staffing Solutions is on the lookout for dedicated Customer Support Representatives to enhance our team. This position is centered around delivering outstanding customer assistance through various communication channels including phone, live chat, and email. The ideal candidate will have a minimum of 2 years...
-
Customer Service Representative
1 week ago
Farnborough, Hampshire, United Kingdom whitbread Full timeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Premier Inn in Farnborough. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide warm and welcoming...
-
Customer Service Representative
1 week ago
Farnborough, Hampshire, United Kingdom whitbread Full timeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Premier Inn in Farnborough. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide warm and welcoming...
-
Customer Service Representative
4 weeks ago
Farnborough, United Kingdom AVANT RECRUIT Full timeCustomer Service RepresentativeAvant Recruit is excited to collaborate with a leading company in the Automotive Sector. We are currently on the lookout for a Customer Service Representative to join their team. This position is permanent and comes with a comprehensive benefits package and a competitive salary.Key Responsibilities: Scheduling MOTs, services,...
-
Part Time Customer Service Representative
2 weeks ago
Farnborough, United Kingdom Mulberry Recruitment Full timeJob Title: Part Time Customer Service RepresentativeJob Type: Part-timeLocation: FarnboroughJob Description:We are seeking an experienced and self-driven Part Time Customer Service Representative to join our friendly team at Mulberry Recruitment. As a Part Time Customer Service Representative, you will be responsible for delivering an excellent service to...
-
Part Time Customer Service Representative
2 weeks ago
Farnborough, United Kingdom Mulberry Recruitment Full timeJob Title: Part Time Customer Service RepresentativeJob Type: Part-timeLocation: FarnboroughJob Description:We are seeking an experienced and self-driven Part Time Customer Service Representative to join our friendly team at Mulberry Recruitment. As a Part Time Customer Service Representative, you will be responsible for delivering an excellent service to...
-
Customer Service Representative
5 days ago
Farnborough, Hampshire, United Kingdom WebHelp UK Full timeCustomer Service Advisor RoleWe are seeking a skilled Customer Service Advisor to join our team at WebHelp UK. As a Customer Service Advisor, you will be responsible for delivering exceptional customer service and resolving complaints in a timely and efficient manner.Key Responsibilities:Manage customer complaints via telephone, email, and social...
-
Customer Service Representative
5 days ago
Farnborough, Hampshire, United Kingdom WebHelp UK Full timeCustomer Service Advisor RoleWe are seeking a skilled Customer Service Advisor to join our team at WebHelp UK. As a Customer Service Advisor, you will be responsible for delivering exceptional customer service and resolving complaints in a timely and efficient manner.Key Responsibilities:Manage customer complaints via telephone, email, and social...
-
Customer Service Representative
2 weeks ago
Farnborough, Hampshire, United Kingdom Mulberry Recruitment Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Agent. As a key member of our customer service team, you will be responsible for delivering exceptional customer service to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional...
-
Customer Service Representative
1 day ago
Farnborough, Hampshire, United Kingdom Jewson Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor in Farnborough. As a key member of our branch team, you will be responsible for delivering exceptional customer service and providing expert knowledge on our products to our trade customers.Key ResponsibilitiesProvide exceptional...
Customer Service Representative
4 months ago
* 2 years experience within Customer Service Excellent telephone skills
- Proficient in MS Office and SAP ERP, CRM, & Enterprise experience ideally
- Good attention to detail, data entry experience
Customer Service Representative
(maternity cover 6/7 months)
Job Location: Flexible/hybrid - initial 4 week training period in Hungerford, home based for remainder of contract or option to be based in office in Farnborough.
**Salary**: £30k per annum FTE (Pro rata)
Hours: Part time, Fixed Term, 30 hours per week (to be worked over 4 days, 08:30 - 17:00, days to suit the employee).
Ideally our client is looking for someone who can start immediately.
Full Job Description
- As the Customer Service Representative will be the point of contact for current and potential customers. This position will be part of the European Customer Service team providing customers with answers to questions and queries about technical and niche productranges.
- You will be responsible for generating revenue through obtaining orders, understanding and interpreting technical requirements, providing access to technical information and developing accounts.
- This position will work cooperatively with Field Sales, Account Management, and other members of the team to grow existing customers and create new customers while increasing customer satisfaction. B. Please note this is not an outbound cold calling salesrole. There may be outbound calls required for inbound leads and to prompt for new orders based on order history
**Responsibilities**:
- Receive and process orders and inquiries from current and prospective customers.
- Monitor the status of orders and initiate contact with customers to assure they are fully aware of any changes in the original delivery specifications.
- Answer customers' questions about products, prices, availability, or credit terms.
- Receiving, validating and following up on customer inquiries and provide customers and prospects with accurate information and terms of sale
- Provide accurate quotes and pricing which will require competence and confidence in calculating proportions, ratios and percentages of material masses.
- Accurately and effectively administer all aspects of order entry including invoices, certifications, acknowledgements, and paperwork for International for export of Products as applicable.
- Provide "Professional Service Level" regarding all verbal and written communications with current and potential customers and vendors.
- Work with customers using problem resolution and recovery tools when material must be returned and/or credits issued.
- Proactively follow up on Customer inquiries in order to generate & accelerate New Business Opportunities as required.
- Work closely with Field Sales & Account Management teams to review order history and proactively reach out to Customers for new orders as required.
**REQUIREMENTS**:
- Minimum of 2 years' experience within a Customer Service role ideally in a "technical" environment.
- An interest and understanding of chemistry are desirable.
- Mathematical and logical mind - good with intricate calculations.
- Willingness to participate in continued education opportunities to enhance skills and proficiency.
- Exemplary interpersonal skill in dealing with customers, fellow team members in the UK and across Europe.
- Proficient in MS Office Suite, specifically Word and Excel and Outlook.
- Knowledge or experience of using SAP ERP, CRM, & Enterprise software tools desirable but training will be provided.
- Keen to learn and familiarise yourself with a very niche product range.
