Regional Service Manager

2 weeks ago

Farnborough, United Kingdom Jenrick Engineering Full time
As the Regional Service Manager, you will play a pivotal role in leading our 24/7 service team in the London area. You will spearhead our efforts to provide emergency response, repairs, planned service visits, and project delivery activities. This role is integral to our mission of becoming the premier service provider, delivering unparalleled performance and value to our customers.
Regional Service Manager Responsibilities:
Collaborate with the UK & Ireland Leadership Team to manage all after-sales service operations, driving profitable growth within the London region.
Drive increased sales, ensuring backlog delivery and maintaining world-class service levels.
Expand our customer base by leveraging the full range of products and services.
Champion a culture of safety, ensuring compliance with legislation and company policies.
Develop and retain top talent, fostering a culture of engagement and continuous improvement.
Collaborate with Sales, Project Management, and Service Delivery teams to ensure seamless communication and coordination.
Oversee inventory management, ensuring vehicles are stocked and maintained properly.
Manage financial processes, including timesheets, expenses, and invoices.
Conduct site surveys and produce accurate quotations for service and rental-related works.
Lead the out-of-hours call availability, ensuring adequate engineer coverage.Regional Service Manager Requirements:
Bachelor's degree in Engineering, Business, or related field.
Proven experience in service operations management.
Strong leadership skills with a focus on safety and team development.
Excellent communication and collaboration abilities.
Proficiency in financial management and reporting.
Ability to thrive in a fast-paced, dynamic environment.
If you would like to apply for this role, please immediately submit your cv for consideration

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