Medical Secretary Care of The Elderly

3 months ago


Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

Medical Secretary (Band 3) - Part-Time - 33.75 hours per week - Permanent

Applications are invited from hard working and organised individuals to provide a high quality secretarial and administrative service based within the Care of the Elderly department at the Queen Elizabeth Hospital.

You should have previous secretarial/administrative experience, preferably within an acute medical setting. Good written and verbal communication skills are essential together with good organisational and planning skills. You should possess RSA/OCR III in Text/Word Processing or have the equivalent level of experience or be working towards this. You should also have knowledge of a range of secretarial procedures and software programmes. A working knowledge of CareFlow(Patient Administration System) is also desirable. You should also have an understanding of medical terminology. NVQ Level III in Business Administration or equivalent experience is essential. An Audio typing certificate or relevant experience is desirable.

The post holder will be expected to prioritise their work on a daily basis using a significant amount of initiative and discretion in the discharge of all duties.

Duties will include typing of clinical correspondence. Co-ordinating multi
- disciplinary team meetings, booking appointments, data collection and filing of orphan data. You will also be expected to retrieve case notes and record patient activity and outcomes on Careflow.

Based in the North East of England we provide a range of hospital and community health services from our leading facilities including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.

Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.

As a group we employ around 4,200 staff and currently provide 600 hospital beds across Gateshead. Our primary focus is on providing excellent general health services to our local community complemented by key specialist areas including gynaecology, maternity, palliative care and old age psychiatry.

Provide a high quality clinical typing service as delegated by the Senior Medical Secretary, including; clinic instructions/outcomes, minutes from meetings, populate information into report templates, type ward rounds, update routine information in procedural documents etc.

Action tasks arising from typing; including updating systems, outcome codes, recording OCPS, completing required documentation such as VBC PAT form, internal re-referral, ITP & image transfer and escalate to the Senior Medical Secretary for resolution if required.

Virtual Clinic or Multi-Disciplinary Team Meeting support where required as delegated by the Senior Medical Secretary(e.g. populating pro forma, attending and following up actions from clinic, live typing)

Provide information to assist performance reporting and resolution of queries or complaints (e.g. DATIX) as required.

To contribute as delegated by the Senior Medical Secretary to ensure the effective and efficient delivery of the clinical administration function.


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