Medical Secretary

1 day ago

Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

Medical Secretary - Full Time - 37.5 hours per week - Permanent

Applications are invited from hard working and organised individuals to provide a high quality secretarial and administrative service based within Pathology. You will be based at the Queen Elizabeth Hospital.

You should have previous secretarial/administrative experience, preferably within an acute medical setting. Good written and verbal communication skills are essential together with good organisational and planning skills. You should possess RSA II/RSA III typewriting/Audio/Word processing or have the equivalent level of experience or be working towards this. You should also have knowledge of a range of secretarial procedures and software programmes. You should also have an understanding of medical terminology. NVQ Level II or III in Business Administration is desirable.

Based in the North East of England we provide a range of hospital and community health services from our leading facilities including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.

Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.

As a group we employ around 4,200 staff and currently provide 600 hospital beds across Gateshead. Our primary focus is on providing excellent general health services to our local community complemented by key specialist areas including gynaecology, maternity, palliative care and old age psychiatry.
- To develop close working relationships with secretarial colleagues and other staff within the Pathology Department and across the Trust.
- To ensure that all correspondence is typed and forwarded to health care professionals accurately and with care in order that the service users receive a quality service.
- To be involved in an ongoing training programme in line with your developing role
- To deal with sensitive information either through audio/digital dictation or indirectly through patient records in an appropriate manner, using skills such as confidentiality.
- Maintain and promote the professional image of Clinical Pathology Services and Gateshead Health NHS Foundation Trust.
- Maintain patient confidentiality at all times in line with the Trust Information Management and Technology (IM&T) Information Security Policy.
- As part of a continually developing Pathology service you will be required to comment on policies and procedures.
- Work within the Terms and Conditions of Employment of your Trust Contract.
- Report incidents, accidents and defects according to Trust and Directorate guidelines.
- To liaise with other healthcare agencies and departments, maintaining and developing good communication links.
- Working with Pathology and Software programmes such as Winpath, Meditech, Winscribe, Medway and any other systems required.
- Typing of Cellpath and Post Mortem Reports of a delicate, confidential and sensitive nature.
- Preparation of distribution lists, reports and slides for MDT meetings.
- Enquiries may include requests for test results and these should be referred to the relevant discipline personnel.
- Understand how to deal with complaints effectively and efficiently, ensuring any written complaints are referred to the appropriate staff in accordance with Trust policies and procedures.
- To undertake filing as required of hard copies and any electronic copies as appropriate in accordance with lean principles.
- To participate in Contact Appraisal
- To cover reception as and when required.

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