Customer Service Executive

6 days ago


Avonmouth, United Kingdom Booker Group Full time

About the role
We have a great opportunity as a member of our sales team at Ritter Fresh in Avonmouth Bristol. This is a full time role working 40 hours per week, Monday - Friday.

Part of, Tesco and the Booker Group, Ritter Fresh are distributors of meat, fish and game, supplying fine dining restaurants, high end hotels and gastro pubs throughout the country.

You will be office based, working within a team co-ordinating sales to our depots. Your role will be first point of contact for those calling in but foremost, actively contacting customer to drive sales and growth.

You will be responsible for
Building the customer base which includes cold calling

Maintaining existing accounts

Maintaining targeted margins

Delivering ideas and concepts to the Ritter Fresh sales team

Producing period sales figures with analysis, identifying up-traders and down-traders

Delivering high levels of customer service

Dealing with chefs queries as first point of contact

Advising on seasonality, promotions, new products and availability

Sales order processing

Ad-hoc and general administrative support across the wider business

You will need
**_ Essential_**

Confident to pick up the phone and drive sales with various types of people

The ability to build strong customer relations

Excellent verbal and written communication skills

A competent, practical ability with computers

Strong numerical skills

A drive to succeed amidst a fast moving, challenging environment

A flexible approach to work with effective organisational and time management skills

The ability to use your own initiative with approach to your tasks and deadlines

An interest in the food / restaurant industry

**_Preferable_**

A workable knowledge of food relevant to the restaurant industry

A background within food wholesale or experience as a chef

About The Company
**Be part of something special. Join our team at Booker.**

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country.

Booker Group comprises of Booker Wholesale, Makro Wholesale, Booker Retail Partners, Booker Direct, Classic Drinks, Ritter Courivaud and Best Food Logistics. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers.

Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require.

Wherever you join us, you’ll be part of an organisation that will help your career to keep moving forward.

*Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

**Ritter-Courivaud**

Established in 1929 Ritter-Courivaud is one of the UK’s leading food distributors to fine dining restaurants in the UK. Our unique product range includes the highest quality ingredients and products from all around the world, such as caviar, truffles, charcuterie and including an extensive range of Sardinian salciccia and a vast variety of patisserie ingredients for the discerning patissier.

With a commitment to sourcing the best and most innovative products, we try to offer chefs all they need in order for them and their establishment to be rated amongst the best. We are proud to serve many of the UK’s most prestigious and leading restaurants.

Whats in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- 50% off complete glasses purchases and free eye tests at Vision Express.
- 50% off health checks at Tesco Pharmacy.
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
- Life Assurance - You are covered for death in service life cover of up to three times annual pay
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family.
- A great holiday



  • Avonmouth, United Kingdom Dawsongroup plc Full time

    Do you want to work for a business who are rapidly expanding, passionate about progression and reward their employees for their hard work and successes? **Customer Service Executive** Working as a part of a busy team within our truck and trailer business we have an opportunity for an enthusiastic **Customer Service Executive **based at our** Avonmouth...


  • Avonmouth, United Kingdom Magnus Search Limited Full time

    **Job Location** Avonmouth **Job Type** Permanent £25,550-£28,500 - Avonmouth Do you want to work for a business who are rapidly expanding, passionate about progression and reward their employees for their hard work and successes? **Customer Service Executive** Working as a part of a busy team within our truck and trailer business we have an...


  • Avonmouth, United Kingdom Red Recruitment Full time

    Are you passionate about customer care? We're seeking organised and friendly individuals to take on the role of a Customer Support Executive in Avonmouth. This is a fantastic opportunity to join the UK's leading supplier of catering equipment where you'lljoin a great team that puts their customers at the heart of all they do! If you have great communication...


  • Avonmouth, United Kingdom Wessex Water Full time

    Wessex Searches are a leading conveyancing search provider and provide a ‘one stop shop’ for all conveyancing searches. We pride ourselves on offering our customers quality products, competitive pricing, and a personal service. We have a fantastic opportunity for you to join our team as one of our Client Services Executive and support the business in to...


  • Avonmouth, United Kingdom Streamline Search Ltd Full time

    **Job Profile: Customer Service Advisor** Our Client is a leading courier and logistics company specialising in the efficient transportation of goods, with a dedicated division for pallet services. They pride themselves on providing top-notch customer service and reliable delivery solutions to their clients. Their team of professionals works together to...


  • Avonmouth, United Kingdom Brite Recruitment Full time

    **CUSTOMER SERVICE COORDINATOR** **HYBRID/AVONMOUTH** **£24,500 - £28,000 DEPENDENT ON EXPERIENCE** **OVERVIEW** As a **Customer Service Coordinator** you will be able to work hybrid with 2/3 days working remotely once you are trained. Training will be at the office for 2-3 weeks Monday to Friday. The hours of work are Monday - Friday 8.30 am - 5pm...


  • Avonmouth, United Kingdom Stirling Warrington Full time

    **Customer Service Advisor** **Office Based, 8:30-5pm** **Avonmouth, Bristol** **£22 - £24k** Are you a friendly, personable and switched-on professional who strives to deliver exceptional Customer Service? If you are looking to join a family run, innovative and driven business, then this could be the next step in your career. A market leader in security...


  • Avonmouth, United Kingdom Red Recruitment Full time

    Are you passionate about customer care? We're seeking confident and friendly individuals to take on the role of a Customer Service Advisor in Avonmouth. This is a fantastic opportunity to join the UK's leading supplier of catering equipment. Working for a responsible and sustainable business, you will join a team of people who love food and believe in...


  • Avonmouth, United Kingdom red recruitment Full time

    Are you passionate about customer care? We’re seeking confident and friendly individuals to take on the role of a Customer Service Advisor in Avonmouth. This is a fantastic opportunity to join the UK’s leading supplier of catering equipment. Working fora responsible and sustainable business, you will join a team of people who love food and believe in...


  • Avonmouth, United Kingdom Multistaff Recruitment Solutions Full time

    Our lovely Client based in Avonmouth is currently recruiting for an experienced Customer Service Administrator to join their friendly team. Duties will include: Experience is not essential and training in company products, procedures and systems will be provided. The role involves - Taking and managing incoming customer enquiries & problems - Liaising with...


  • Avonmouth, United Kingdom RMS Full time

    RMS are working with a global leader in transport and vehicle logistics. This is a fantastic opportunity to join a newly formed team as a B2B Customer Services Representative as result of a major contract award. As the first point of contact the small customer services team is responsible for managing and processing all enquiries, including accurately...


  • Avonmouth, United Kingdom Palletways UK Limited Full time

    Palletways (UK) Ltd Bristol are looking to recruit a full time Customer service adviser for their expanding operating centre based in Avonmouth. The role incumbent will be integral to the business, working within a busy customer service team delivering the highest levels of service excellence to our customers across a dynamic, expanding UK...


  • Avonmouth, United Kingdom Middleton Mobility Full time

    **Description**: **This is your opportunity to join one of the fastest-growing businesses in the South-West.**: Here at Middletons we are forever growing our customer base and by doing this we are ultimately changing people’s lives, providing them with the key essentials to change their quality of life. We’re currently hiring for Customer Service...


  • Avonmouth, United Kingdom Sunbelt Rentals Careers Full time

    **About The Role**: Are you the type of person who enjoys regularly interacting with customers, offering support with enquires and seamlessly converting them in to sales? If so this could be the role for you. We’re looking for a Customer Service Advisor with great customer service skills who thrive in a busy operational environment to join our team and...


  • Avonmouth, United Kingdom Proactive Solutions Group Ltd Full time

    Customer Service Administrator Customer Service Administrator / Account Manager / Operations Administrator. A flooring firm in Avonmouth needs an Account Manager to join the team. The Account Manager is an administrative position supporting the Operations Manager in planning and organising house build contracts, overseeing health and safety needs,...


  • Avonmouth, United Kingdom Reed Business Support Full time

    Working for one of our Clients in Avonmouth, you will benefit from a good salary, free parking and many more perks - Hours of work 08:15 to 17:00 Monday to Friday - Staff are not required to work bank holidays Role Purpose As the Internal Sales Executive, your focus will be to drive sales through your existing portfolio of customers and generate new...


  • Avonmouth, United Kingdom Reed Business Support Full time

    Customer Service Assistant - Safe Transport Temp - Perm contract £11 per hour rising to £12.50 per hours after 13 weeks. Monday - Friday 09:00am - 05:00pm/ 08:00am - 04:00pm Duties and Responsibilities: - Dealing with inbound & outbound calls. - Making sure pallet deliveries leave warehouse in a timely manner & follow up on pallet journey - Dealing...


  • Avonmouth, United Kingdom Kream Motor Recruitment Ltd Full time

    We are seeking an experienced motor industry Customer Service Advisor to join a prestige affiliated HGV / LCV Service and Repair business in Avonmouth. Fulfilling the role of LATE-SHIFT SERVICE ADVISOR / CONTROLLER, your responsibilities will extend to greeting the customer, accepting and checking the vehicle and clarifying the customers’ expectations /...


  • Avonmouth, United Kingdom BCA Bristol Full time

    We are looking for reliable, passionate, and professional individuals who want to join the BCA family! **Job Title: Customer Service Assistant** **Location: BCA Avonmouth** **Salary: £11.40 an hour** **Working Hours: Working 4 days on 4 days off shifts between 7am - 6pm** **Who are we?** We’re the biggest name in Europe’s vehicle remarketing...


  • Avonmouth, United Kingdom BCA Bristol Full time

    **_Job Role - Customer Service Assistant (Driving Licence Required)_** **_Location - BCA Avonmouth_** **_Working Hours - 4 days on 4 days off shifts between 8am - 4pm_** **_Flexibility over working hours and Part Time working also considered._** **_Type of Employment - Permanent _** **Join the UK’s largest B2B used vehicle service** At BCA, we’re...