Customer Support Executive
5 days ago
Are you passionate about customer care? We're seeking organised and friendly individuals to take on the role of a Customer Support Executive in Avonmouth. This is a fantastic opportunity to join the UK's leading supplier of catering equipment where you'lljoin a great team that puts their customers at the heart of all they do If you have great communication skills and would like a new opportunity in Avonmouth, we'd like to speak with you
**Package and Benefits of a Customer Support Executive**:
- **Location**: Avonmouth
- **Contract**: Permanent
- **Hours**: Monday to Friday, 8:15am - 5:00pm
- Attendance allowance which means up to 4 additional days annual leave or a cash bonus
- Huge discounts on the company's full range of products
- Performance-related bonus paid quarterly
**Responsibilities of a Customer Support Executive**:
- Answering inbound calls from colleagues & customers and offer a one stop resolution for all
- Responding to all types of incoming correspondences
- Being the support network for external and internal customers, such as providing quotes, orders on request and delivery to SLAs
- Using the company's extensive supplier network to source non stocked products for customers within an agreed timeframe
- Taking ownership of tasks and seeing them through to completion
**Skills and experience of a Customer Support Executive**:
- 1-year minimum working within an administration field, customer service, or sales environment
- Excellent communication both verbally and written
- A positive attitude that embraces working in an energetic sales environment
- Can-do attitude with a willingness to develop yourself and learn new skills
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