Customer Service Administrator

5 months ago


Avonmouth, United Kingdom Proactive Solutions Group Ltd Full time

Customer Service Administrator

Customer Service Administrator / Account Manager / Operations Administrator. A flooring firm in Avonmouth needs an Account Manager to join the team. The Account Manager is an administrative position supporting the Operations Manager in planning and organising house build contracts, overseeing health and safety needs, supporting with materials and resource requirements.

The Customer Service Administrator / Account Manager / Operations Admin hours of work are 7:30-16:30 Monday to Friday

Main Duties include:
1. Day to day running of remedials, including all admin tasks from booking in works, entering data onto Act, creating Go Formz and invoicing on completion as per the process. Collation of site documents pre & post install. Managing the customer care inbox’.

2. Help organise and manage in house labour and sub-contractors to carry out work as directed by the Operations Manager.

3. Ensure that all paperwork/job packs are personalised and prepared as directed in the House build process and as required for the Operations Manager to allocate fitters’ daily work. This includes creating the fitter’s prices.

4. Ensure all necessary paperwork is received by fitters and prepare contract files to promptly give to Finance ready for invoicing.

5. Liaise with sites only as directed by Operations Manager to ensure that they are ready before works commence to avoid wasted labour and resources. Managing the site inspection inbox and flagging any issues from inspections to the Operations Manager.

6. Support the Operations Manager, to deliver projects under budget, keeping a running costing sheet for each contract to show budget control and effective timely re-costings.

7. Handling phone calls from sales, sites, and customers.

8. Create the necessary GoFormz for both fitters and warehouse

9. Responsible for updating the ACT system as well as the House Build spreadsheet.

11. Procure materials across all accounts during peak times or when cover is required. Mainly be done by Trainee QS alongside the Account Manager.

12. Must strictly comply with all new H&S risk and method statement relating to the corona virus.

13. Any other reasonable tasks asked of you by the Operations Manager.

The Customer Service Administrator / Account Manager Role Requires:
1. Previous customer service, account management or sales account experience

2. A sound commercial approach to problems and solving them

3. Excellent communication and people skills; able to communicate on the phone and face to face with office staff, site staff, fitters, subcontractors, and suppliers.

4. Excellent IT skills.

5. Full UK driver’s licence advantageous

6. Experience using Sage and Act would be advantageous.

7. Proven track record within contract and domestic flooring would be desirable

The Customer Service Administrator / Account Manager salary is £25k + benefits.

Proactive People is an employment agency and employment business

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£26,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Day shift

Work Location: In person

Reference ID: CSADMIN



  • Avonmouth, United Kingdom CV-Library Full time

    Customer Service Administrator £25,000 to £28,000 per annum, Permanent, 09:00am to 17:30pm M-F, BS35 Severn Beach, Bristol, 33 days Holiday, Pension, Health plan, Eye care, On site Parking and employee shares plan. Expanding, forward thinking and team orientated, A multi-billion pound global freight forwarding business who are actively...


  • Avonmouth, United Kingdom CV-Library Full time

    Job Title: Customer Service Administrator Location: Avonmouth, BS11 9YL Sector: Administration Type: Permanent Salary: £26,000.00 - £28,000.00 Sutton Recruitment are accepting applications for a Customer Service Administrator to join a leading global storage solution provider, dedicated to offering innovative and reliable storage options...

  • Service Administrator

    1 month ago


    Avonmouth, United Kingdom CV-Library Full time

    Job Title: Service Administrator Location: Avonmouth, BS11 9YL Sector: Administration Type: Permanent Salary: £26,000.00 - £28,000.00 Sutton Recruitment are accepting applications for a Service Administrator to join a leading global storage solution provider, dedicated to offering innovative and reliable storage options worldwide. The client...


  • Avonmouth, United Kingdom Magnus Search Limited Full time

    **Job Location** Avonmouth **Job Type** Permanent £25,550-£28,500 - Avonmouth Do you want to work for a business who are rapidly expanding, passionate about progression and reward their employees for their hard work and successes? **Customer Service Executive** Working as a part of a busy team within our truck and trailer business we have an...


  • Avonmouth, United Kingdom Red Recruitment Full time

    Customer Support Executive OpportunityRed Recruitment is seeking a highly skilled Customer Support Executive to join our client, a leading catering equipment supplier in the UK.This exciting role involves maintaining strong relationships with distributors and providing exceptional support to stakeholders through various communication channels.The ideal...


  • Avonmouth, United Kingdom Red Recruitment Full time

    Customer Support Executive OpportunityRed Recruitment is seeking a highly skilled Customer Support Executive to join our client, a leading catering equipment supplier in the UK.This exciting role involves maintaining strong relationships with distributors and providing exceptional support to stakeholders through various communication channels.The ideal...


  • Avonmouth, United Kingdom BCA Bristol Full time

    **_Job Role - Customer Service Assistant (Driving Licence Required)_** **_Salary - £12.67 an hour_** **_Location - BCA Avonmouth_** **_Working Hours - 20 hours a week working 5 x 4 hour shifts_** **_Monday to Friday 08:00-12:00 or Monday to Friday 14:00-18:00_** **_Type of Employment - Permanent_** **Join the UK’s largest B2B used vehicle...


  • Avonmouth, United Kingdom Palletways UK Limited Full time

    Palletways (UK) Ltd Bristol are looking to recruit a full time Customer service adviser for their expanding operating centre based in Avonmouth. The role incumbent will be integral to the business, working within a busy customer service team delivering the highest levels of service excellence to our customers across a dynamic, expanding UK...

  • Administrator

    1 month ago


    Avonmouth, United Kingdom CV-Library Full time

    Are you an Administrator looking for your next opportunity? Pure Staff have a fantastic job opportunity for hardworking and reliable Administrator to join our client in Avonmouth, Bristol. Our client specialises in the distribution of Car parts for multiple Automotive customers. Pure Staff have built a great relationship with this company over the past 12...

  • Administrator

    1 month ago


    Avonmouth, United Kingdom Pure Staff Ltd Full time

    Are you an Administrator looking for your next opportunity?Pure Staff have a fantastic job opportunity for hardworking and reliable Administrator to join our client in Avonmouth, Bristol. Our client specialises in the distribution of Car parts for multiple Automotive customers.Pure Staff have built a great relationship with this company over the past 12...

  • Administrator

    3 weeks ago


    Avonmouth, United Kingdom Pure Staff Ltd Full time

    Are you an Administrator looking for your next opportunity? Pure Staff have a fantastic job opportunity for hardworking and reliable Administrator to join our client in Avonmouth, Bristol. Our client specialises in the distribution of Car parts for multiple Automotive customers. Pure Staff have built a great relationship with this company over the past 12...

  • Administrator

    4 months ago


    Avonmouth, United Kingdom gap personnel Full time

    **Location**: Avonmouth, BS11 **Job Role**:Administrator **Shifts**: Monday - Friday 10am-6pm (flexible finish time, maybe longer as need you’ll need to wait for the last truck to come back) **Salary**: £21,673.60 per annum **Role Type**:Permanent gap personnel Bristol are acting as an employment agency are looking to recruit a Administrator to join our...

  • Service Advisor

    1 month ago


    Avonmouth, United Kingdom CV-Library Full time

    SERVICE ADVISOR Location of the Service Advisor / Fleet Administrator / Workshop Administrator / Automotive Service Advisor / Service Reception / Vehicle Service Advisor: Avonmouth Salary of the Service Advisor / Fleet Administrator / Workshop Administrator / Automotive Service Advisor / Service Reception / Vehicle Service Advisor: £28,000 -...


  • Avonmouth, United Kingdom Menzies Distribution Full time

    Transport Administrator Menzies Distribution are looking for an experienced Transport Administrator to join our team, providing a first-class service in Avonmouth. The purpose of this role is to support the Depot Manager and you’ll be working on behalf of Menzies Distribution and its customers. What You Really Want To Know - Shift Pattern: Monday to...


  • Avonmouth, United Kingdom Streamline Search Ltd Full time

    **Job Profile: Customer Service Advisor** Our Client is a leading courier and logistics company specialising in the efficient transportation of goods, with a dedicated division for pallet services. They pride themselves on providing top-notch customer service and reliable delivery solutions to their clients. Their team of professionals works together to...

  • Sales Administrator

    5 months ago


    Avonmouth, United Kingdom Jayfair Recruitment Solutions Full time

    Our client is a privately owned business that supplies products to the trade sector. Due to expansion, our client is now looking to recruit a Sales Administrator to join their small, experienced and friendly team. This role is a permanent position, Monday-Friday, 7.30-5pm. - Answering calls from customers and dealing with enquiries - Advising on stock...

  • Office Administrator

    4 months ago


    Avonmouth, United Kingdom Lanes Group PLC Full time

    **Choose a career with the UK’s biggest independent drainage specialist** The Lanes Group needs an experienced Administrator to join our growing depot network. **The job**: You’ll be working as part of a team to support the depot manager in running of day to day business, involving customer contacts with job updates and enquiries. Other ad-hoc general...


  • Avonmouth, United Kingdom CV-Library Full time

    Freight Administrator £25,000 to £28,000 per annum, Permanent, 09:00am to 17:30pm M-F, BS35 Severn Beach, Bristol, 33 days Holiday, Pension, Health plan, Eye care, On site Parking and employee shares plan. Expanding, forward thinking and team orientated, A multi-billion pound global freight forwarding business who are actively recruiting for a...

  • Sales Administrator

    1 month ago


    Avonmouth, United Kingdom CV-Library Full time

    Sales Administrator £25,000 to £28,000 per annum, Permanent, 09:00am to 17:30pm M-F, BS35 Severn Beach, Bristol, 33 days Holiday, Pension, Health plan, Eye care, On site Parking and employee shares plan. Expanding, forward thinking and team orientated, A multi-billion pound global freight forwarding business who are actively recruiting for...

  • Pricing Administrator

    4 weeks ago


    Avonmouth, United Kingdom CV-Library Full time

    Pricing Administrator £25,000 to £28,000 per annum, Permanent, 09:00am to 17:30pm M-F, BS35 Severn Beach, Bristol, 33 days Holiday, Pension, Health plan, Eye care, On site Parking and employee shares plan. Expanding, forward thinking and team orientated, A multi-billion pound global freight forwarding business who are actively recruiting for...