Customer Service Administrator
6 months ago
**_Job Role - Customer Service Assistant (Driving Licence Required)_**
**_Salary - £12.67 an hour_**
**_Location - BCA Avonmouth_**
**_Working Hours - 20 hours a week working 5 x 4 hour shifts_**
**_Monday to Friday 08:00-12:00 or Monday to Friday 14:00-18:00_**
**_Type of Employment - Permanent_**
**Join the UK’s largest B2B used vehicle service**
At BCA, we’re altogether, more. More than just a normal vehicle remarketing company. More than just any other place to work. We’re Europe's largest vehicle remarketing company, the backbone of the UK’s automotive supply chain, the best place to build the career you want.
**Now, this is where you fit in**
We’re looking for down-to-earth people, with bags of energy, ready to make their mark on the automotive industry. Our Site Operations and Driving teams play a vital role across our business. Here you can build on your knowledge and find your specialty at one of our sites or on the road - the opportunities are endless.
**Main purpose of the role**
To deliver industry leading levels of customer service to our Buyers. Providing an efficient, high quality collection experience and to ensure queries and complaints are resolved in a timely, professional, and cost-effective manner.
**Your key responsibilities will be**:
- Vehicle production administration, including data entry and document management.
- Administer the Click and Collect process ensuring a consistent, positive buyer experience and efficient dispatch to hauliers.
- Provide counter service to customers and visitors.
- Support buyers through the swift resolution of queries and complaints.
- Liaise with central claims team to ensure that any issues are resolved promptly and recorded accurately.
- Action requests for information or action from the central Call Centre.
**To be successful, you’ll bring some of the following experience with you**:
- Excellent customer service skills.
- Excellent attention to detail.
- IT skills Salesforce
- Decision making & problem solving
- Influencing & communicating
- Team Player
We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:
- Company Pension Scheme
- Private Medical Insurance (role dependent)
- An Employee Assistance Programme
- Enhanced maternity, paternity, and adoption leave
- Access to trained mental health first aiders
And so much more
As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting, and appreciative of the work you do, join BCA.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
-
Customer Service Administrator
7 months ago
Avonmouth, United Kingdom Proactive Solutions Group Ltd Full timeCustomer Service Administrator Customer Service Administrator / Account Manager / Operations Administrator. A flooring firm in Avonmouth needs an Account Manager to join the team. The Account Manager is an administrative position supporting the Operations Manager in planning and organising house build contracts, overseeing health and safety needs,...
-
Customer Service Administrator
4 days ago
Avonmouth, United Kingdom Multistaff Recruitment Solutions Full timeOur lovely Client based in Avonmouth is currently recruiting for an experienced Customer Service Administrator to join their friendly team. Duties will include: Experience is not essential and training in company products, procedures and systems will be provided. The role involves - Taking and managing incoming customer enquiries & problems - Liaising with...
-
Customs Administrator
2 months ago
Avonmouth, United Kingdom CV-Library Full timeCustoms Administrator £25,000 to £27,000 per annum, Permanent, 09:00 to 17:30 Mon-Fri, BS35 Severn Beach, Bristol, Bonus, 33 days holiday, pension, Health Plan, Eye care, On-site Parking and employee shares plan A global freight forwarder who are expanding their customs team with an opening as an customs administrator. A Multi-billion pound...
-
Customs Administrator
1 month ago
Avonmouth, United Kingdom Travail Employment Group Full timeCustoms Administrator £25,000 to £27,000 per annum, Permanent, 09:00 to 17:30 Mon-Fri, BS35 Severn Beach, Bristol, Bonus, 33 days holiday, pension, Health Plan, Eye care, On-site Parking and employee shares plan A global freight forwarder who are expanding their customs team with an opening as an customs administrator. A Multi-billion pound turnover...
-
Customer Service Administrator
2 days ago
Avonmouth, United Kingdom Reed Business Support Full timeWe have an excellent reputation within our industry for providing a superior service and quality products to the trade. The vacancy is in the position of sales office administrator/operator to support our existing team. Experience is not essential and full training in company products, procedures and systems will be provided. The role involves - Taking...
-
Service Administrator
4 days ago
Avonmouth, United Kingdom Tru Talent Full time**Workshop Service Administrator** **Salary**:£23,000 to £26,000 D.O.E. Overtime at 1.5 hourly rate **Location**:Avonmouth **Hours**: 40 hour contract. 5 days a week 8:00am - 16:30pm Our client is an approved DAF Dealership located in Avonmouth and are looking to recruit a dedicated and knowledgeable Service Administrator. **As a Service Administrator...
-
Service Administrator
6 days ago
Avonmouth, United Kingdom Perfect Placement Automotive Recruitment Full time**Service Administrator Vacancy - Avonmouth, Bristol!** *** - Service Administrator Required in Avonmouth, Bristol! - Up To £26,000 Basic + Overtime x 1.5 - Monday To Friday, 8am - 4.30pm! - Career Development Opportunities + Commercial Vehicle Dealership Benefits! We are seeking a Service Administrator to join our Client's well-established Commercial...
-
Service Administrator
2 days ago
Avonmouth, United Kingdom Perfect Placement Automotive Recruitment Full time**Service Administrator Required in Avonmouth!** - Up To £27,000 Basic Salary + Bonus (£2,000) - 42.5 Hour Week Monday - Friday ONLY! - 22 Days Holiday + Birthday Off / Many Other Benefits We are seeking a Service Administrator to join our Client's well-established Commercial Main Dealer in the Avonmouth area. They are looking for an experienced Service...
-
Service Administrator
2 days ago
Avonmouth, United Kingdom Reed Business Support Full timeWorking for a lovely Client based in Avonmouth we are looking for a full time Service Administrator to join them on a full time permanent basis. Duties will include: Follow the customer Journey (covering for Service Advisors) - Book customer in / raise job card and load into workshop planning - Meet and greet customer with CRM check/qualification - Vehicle...
-
Customer Service Executive
9 months ago
Avonmouth, United Kingdom Dawsongroup plc Full timeDo you want to work for a business who are rapidly expanding, passionate about progression and reward their employees for their hard work and successes? **Customer Service Executive** Working as a part of a busy team within our truck and trailer business we have an opportunity for an enthusiastic **Customer Service Executive **based at our** Avonmouth...
-
Service Administrator
4 days ago
Avonmouth, United Kingdom JL Recruitment Full time**The JL Group are currently looking for a service administrator to work for a large motor group in Avonmouth.** - **Salary**:_ _£22,000 to £25,000_ - **Contract**:_ _Full-time and Permanent._ **Hours**: _40 hours a week, Monday to Friday - 08:00am to 17:00pm_ **BENEFITS for our Service Administrators**: - **Great annual leave**: 31 days including bank...
-
Vehicle Service Administrator
4 days ago
Avonmouth, United Kingdom Mach Recruitment Ltd Full timeMach Recruitment are currently looking for a **Commercial Vehicle Service Administrator** to be based at a client site in Avonmouth **working 5 days a week 8.00am to 16.30pm which equates to 40 hours per week** **We will be looking for you to be able to demonstrate**: - Desire to work in a fast paced, demanding environment - Experience working with retail...
-
Customer Service Executive
7 months ago
Avonmouth, United Kingdom Magnus Search Limited Full time**Job Location** Avonmouth **Job Type** Permanent £25,550-£28,500 - Avonmouth Do you want to work for a business who are rapidly expanding, passionate about progression and reward their employees for their hard work and successes? **Customer Service Executive** Working as a part of a busy team within our truck and trailer business we have an...
-
Customer Service Advisor
6 days ago
Avonmouth, United Kingdom Stirling Warrington Full time**Customer Service Advisor** **Office Based, 8:30-5pm** **Avonmouth, Bristol** **£22 - £24k** Are you a friendly, personable and switched-on professional who strives to deliver exceptional Customer Service? If you are looking to join a family run, innovative and driven business, then this could be the next step in your career. A market leader in security...
-
Customer Service Advisor
7 months ago
Avonmouth, United Kingdom Palletways UK Limited Full timePalletways (UK) Ltd Bristol are looking to recruit a full time Customer service adviser for their expanding operating centre based in Avonmouth. The role incumbent will be integral to the business, working within a busy customer service team delivering the highest levels of service excellence to our customers across a dynamic, expanding UK...
-
Service Administrator
13 hours ago
Avonmouth, United Kingdom Consult2Recruit Ltd Full time**Service Administrator** Our clients are currently looking for a highly organised Administrator with Construction plant or Automotive experience. This position may interest you if you are looking to join an extremely established business and you’re looking for ongoing training/progression. Duties; - Manage documentation requests - Invoicing - Maintain...
-
Customer Service Assistant
6 days ago
Avonmouth, United Kingdom BCA Bristol Full timeWe are looking for reliable, passionate, and professional individuals who want to join the BCA family! **Job Title: Customer Service Assistant** **Location: BCA Avonmouth** **Salary: £11.40 an hour** **Working Hours: Working 4 days on 4 days off shifts between 7am - 6pm** **Who are we?** We’re the biggest name in Europe’s vehicle remarketing...
-
Administration
2 days ago
Avonmouth, United Kingdom Gi Group Full time**Full Time**: **Permanent**: - GI Group is excited to be working with a fantastic Commerical Vehicle dealer group who operate at a national level. They are looking for an individual to join them in a Service Support role, becoming a part of their growing team. You will be responsible for meeting the needs of Commercial Vehicle customers both locally,...
-
Customer Service Assistant
7 days ago
Avonmouth, United Kingdom BCA Bristol Full time**_Job Role - Customer Service Assistant (Driving Licence Required)_** **_Location - BCA Avonmouth_** **_Working Hours - 4 days on 4 days off shifts between 8am - 4pm_** **_Flexibility over working hours and Part Time working also considered._** **_Type of Employment - Permanent _** **Join the UK’s largest B2B used vehicle service** At BCA, we’re...
-
Administrator
1 month ago
Avonmouth, United Kingdom Pure Staff Ltd Full timeAre you an Administrator looking for your next opportunity? Pure Staff have a fantastic job opportunity for hardworking and reliable Administrator to join our client in Avonmouth, Bristol. Our client specialises in the distribution of Car parts for multiple Automotive customers. Pure Staff have built a great relationship with this company over the past 12...