Lodge Porter
3 weeks ago
Manpower Recruitment are looking for a Full Time, Permanent Lodge Porter for an established College in Oxford, close to Oxford City Centre.
A driving licence would be needed for the role.
Please Note
- Very limited on Car Parking space for staff so need to be-able to commute by bus, Cycle or walk.
The role will be Monday
- Friday but occasional weekends and evenings would be needed when business needs in busier times.
Hours would be
- Monday: 12pm-7pm
Tuesday 12pm-7pm
Wednesday 8.30-2pm
Thursday 2pm-10pm
Friday 2pm-10pm
The salary for the role will be £21,197-£23715 depending on experience.
Key responsibilities
Customer Services
- To welcome visitors to the College and ensure that enquiries are dealt with as quickly, efficiently and courteously as possible.
- Asking All Visitors / Contractors to sign in to the site and provide them with a pass.
- To create & provide Visitor Wi-Fi
- To assist visitors by giving directions to accommodation and function areas, and to provide accurate information to all College members, guests and visitors as required.
- To answer and deal with telephone enquiries in a courteous and helpful manner, and to transfer calls and take/ deliver messages as appropriate.
- To be conversant with the IT based room management system (Starrez) for which training will be given. To liaise with the Accommodation and Housekeeping offices on room bookings and use, plus the operation of the system. This includes ensuring that studentsand guests vacate their rooms in a timely manner.
Lodge Information
- To liaise with the outgoing porter(s), so that you are fully aware of matters likely to be of concern to you during your shift.
Mail/ Messages/ Communications
- To receive post, sort, scan, record, distribute and despatch internal and external mail, as appropriate.
- To collect, record and distribute the daily newspapers around the site
- To deliver mail to other Colleges or to the Post Office, as required.
Events
- To be conversant with instructions relating to all events hosted by the College.
- To monitor events which include licensable activities and report any concerns immediately to the Designated Premises Supervisor.
- To be the first point of contact for all enquiries from members of events.
If your interested in the role or would like more information please get in touch with a Manpower Representative.
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