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Specialist Vascular Laboratories Secretary, Band 4

7 months ago


Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

**Key responsibilities**: To provide an efficient, professional service to the speciality teams including consistently accurate typing/recording/archiving of all patient related correspondence and administration of the vascular laboratories; Organise and book patient appointments through complex diaries and patient management systems as well as any other related patient requirements (porters, interpreters etc.) Ensure that patients that are in the department are recorded correctly and undergo their examinations promptly, checking their welfare is maintained whilst in the waiting areas; Provide excellent interpersonal communication skills, both written and verbal, for dealing with patients, families, clinical and non-clinical staff, (internal and external to the organisation), trainees and companies or department visitors; Prioritising your own work identifying when urgent action may be required taking into account the nature of the various examinations and staff availability for different clinics; Demonstrate administrative systems to all staff and provide instruction or guidance when required; The post holder has minor budgetary responsibilities including for stationery orders and other procurement;