Neurology Secretary Supervisor, Band 4

1 week ago


Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

The Neurology service within Gloucestershire Hospitals are looking for a medical secretary supervisor to lead and develop a large secretarial team. We are looking for someone who is will be able to support the secretary team and the clinical team to ensure the service is effective and efficient.

We are looking for enthusiastic and motivated individuals who fit in with our ethos of continual improvement and delivery of the highest quality patient-centred care. You will ideally have a minimum of 1 years' secretarial experience in a medical setting.

This post comprises of a large quantity of organisation and requires a focused approach to work with attention to detail. You will have well-developed communication, organisational and time management skills. An ability to prioritise effectively in a busy environment is essential.

The post holder will also provide an efficient, confidential and professional secretarial service to one consultant. This will include administration and secretarial support to enable provision of patient care and speciality services. Good communication with patients, relatives, general practitioners and other hospital staff is essential to ensure a proficient, high-quality service for patients and clinician.

The post holder will be responsible for ensuring that the resources within the team is used appropriately to provide a full service to the clinical team. Building relationships with clinical colleagues is a key part of this role to understand the service and work together to deliver a high standard of administration and secretarial support.

The post holder will be responsible for the team achieving both the national and local targets related to typing and administration where relevant.

Line management/supervisory responsibility of non-clinical staff and responsibility for one Clinician.

Identify and provide training, education and development of staff within the team.

Oversee the quality and accuracy of administration tasks and typing standards.

Minor budgetary responsibilities.

Creating a culture of positivity and collaborative working within the team.

We are a very busy department and we require an energetic, enthusiastic and well organised individual to join our team as a Medical Secretary Supervisor.

If you like to be kept busy, enjoy variety and have a good eye for detail whilst working under pressure then you could be the person we are looking for.

Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.

Line management/supervisory responsibility of non-clinical staff and responsibility for one Clinician.

Identify and provide training, education and development of staff within the team.

Oversee the quality and accuracy of administration tasks and typing standards.

Minor budgetary responsibilities.

Creating a culture of positivity and collaborative working within the team.

Ensuring diversity and inequalities are understood and supported within the team environment.

Managing the pathway for patients referred in under the two-week wait ensuring they are monitored to minimise/avoid breach

Carrying out regular review and administrative validation of the clinician’s return outpatient wait list

Supporting the achievement of Trust performance by ensuring administrative standards are met e.g. typing times, test results passed to clinician and any potential 52 week breaches are escalated to the clinician, secretarial supervisor or AGM/DGM to avoid breach.

Ensuring all clinic cancellations/alterations are dealt with efficiently and in line with the Trust’s 8 week annual/study leave policy.



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