Work Flow Coordinator
7 months ago
Workflow Co-ordinator
Job title: Workflow Co-ordinator
Location: Nottingham
Contract: Permanent
Shifts: 37.5 hours Mon to Fri 8.30am-5pm
Work Model: Office based
Williams Lea seeks a Workflow Co-ordinator to join our team
Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms.
Sound good so far? Then this is the perfect position for you, and you are just the individual that we are looking for
Key Responsibilities
The role of Multi Service Workflow Co-Ordinator is designed to ensure the team are providing an industry-leading service with exceptional standards to the client.
The responsibilities are multi-faceted and are highlighted below as per the different aspect of the role:
People co-ordination
- Ensure staff, start and finish on time. Ensure they take breaks in a timely manner and in line with the staff rotas
- Breaks are taken in line with adequate resource
- Ensuring the team are working efficiently throughout the day
- Ensuring quiet periods are utilised
- Team perception and image is upheld and all work areas are presentable
- All working policies are being complied with (liaise with TL/BSM on this)
Work co-ordination
Responsible for daily allocation of tasks and duties for all team members - between:
- Switchboard / reception duties
- Hospitality requirements
- Security (where applicable)
- Filing / e-filing
- File opening and closing
- Archive and document management
- Reprographics
- All tasks in the inbox
- Tasks in the in-trays
- Mail - incoming post scanning, outgoing post franking, courier and hand deliveries (incoming and outgoing)
- Any other tasks requested by clients within scope of service responsibilities
- Any other project work as agreed between Business Services Manager and client
- Ensure all the above areas of the multi service team are fully operational at all times and to manage resource effectively
Team co-ordination
Ensuring the team is providing a five star service for:
- Switchboard, reception and hospitality
- Photocopying, scanning, printing and binding
- Filing, file management
- File opening and closing
- Extensive computer and data related tasks
- Maintain a cohesive and efficient relationship with team members, to ensure they are utilised effectively, including reprographics and post room
- Assisting generally in day to day client work and requests and covering where required
The Package
Private Medical Insurance, Life Insurance/Life Assurance, Company Pension, Corporate Eye Care, Personal Accident and Company Sick Pay. Additional benefits such as Dental Insurance, Gym Membership, Charity Donations, Employee Offers, Retail Vouchers and Season Ticket Loan are offered at a discount on a salary sacrifice basis. You will also have the opportunity to work for a global employer; and dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects.
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