Head of Onboarding

7 months ago

London, United Kingdom CMC Markets Full time

Role & Responsibilities
- The Head of Onboarding will lead and transform the KYC/Onboarding team from a predominantly administrative function sitting in Sales/Client services, to a best in class control function sitting in Business Operations.
- Work closely with Group Compliance to formalise a traditional 1st line/2nd line of defence model for KYC and Onboarding. Assist in the transition of duties from 2nd line to 1st line as appropriate.
- Ensure that all retail individual, corporate, and institutional clients are onboarded in an efficient and compliant manner, within agreed SLAs.
- The Head of Onboarding will Implement best in class customer data capture, ensuring completeness and accuracy of all data required for internal use, and to meet external regulatory requirements including but not limited to local KYC/AML regulation, FATCA/CRS, US QI, MiFID and EMIR.
- Enhance CMC’s customer due diligence / periodic review process, ensuring that for all customer types data is regularly reviewed and refreshed as appropriate, in a predominantly automated manner.
- Good understanding of intra-group onboarding and onboarding requirements of various jurisdictions
- Create seamless and automatic processes for client onboarding and improving existing workflows
- The Head of Onboarding will be responsible for the management of periodic client reviews and signing off of client assessments
- Creation of client risk assessments and maintenance of client records and escalation to Compliance/ Financial Crime as and when relevant
- Very good understanding of institutional onboarding, complex business structures, partnerships, trusts and large corporations
- Own all 3rd party client data verification supplier relationships, ensuring that CMC are utilising appropriate vendors in the most efficient way, and that we are receiving a best in class service from all incumbent vendors.
- Collaborate closely with CMC’s onboarding team to implement a best in class, frictionless yet fully compliant customer onboarding experience.
- Ensure ongoing fitness and propriety for Certification Regime.

Key Skills & Experience
- Minimum 5 years’ experience of leading KYC/Onboarding teams.
- Strong multi-jurisdictional understanding of KYC/AML requirements.
- THe Head of Onboarding will demonstrate an understanding of the UK Anti Money Laundering/ Know Your Customer requirements.
- Experience of dealing with different jurisdictions and their legal requirements.
- Good understanding of FCA, DFSA and BaFIN rules.
- Suitability to be an FCA SMCR Certification Function.

CMC Markets is powered by our people. We are an equal opportunities employer and are committed to creating a diverse and inclusive workplace, where our people feel confident to be themselves, feel valued and are able to do their best work. We don’t just value differences and unique perspectives, we seek them out and we invite them in, because we know it will lead to better outcomes for everyone.

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