Digital Improvement Officer

2 weeks ago


Inverness, United Kingdom Highland Hospice Full time

**Hours**: 37.5 hours / week (full-time)

**Contract**: 12 month fixed term

**Salary**: £27,598 - £32,300 per annum

**Holiday**: 35 days per annum (including public holidays)

**Sponsorship**: Not applicable for this vacancy

This is an exciting opportunity for a graduate who has completed their study** within the last two years.**

To succeed in the role you will have good investigative skills, listening skills and the insight to create more value. This opportunity would suit someone who is looking to progress from their current professional level and skills.

**DAY IN THE LIFE OF A DIGITAL IMPROVEMENT OFFICER**
- What you'll be doing..._

Reporting to the Knowledge Exchange Manager, you can expect your working day to include the following:

- Working closely with the Knowledge Exchange Manager to understand the fine details of ECHO delivery including the administrative processes.
- Making plans and prioritising projects for the coming year.
- Helping to analyse processes and problem solving and identifying technology issues and needs.
- Reaching out to our partner hubs and participants and sometimes travelling to see them.
- Sharing your knowledge in digital improvement with staff and service users including the preparation of manuals and instruction packs.
- Assisting in the management and supervision of our internal digital/ administrative work flows.
- You will be able to work reactively and a be good multi-tasker. This role will not suit you if you prefer to work on one thing at a time.
- You will receive opportunities for CPD but you must have the core capabilities set out in the job description.

**WHAT WE NEED FROM YOU**
- We hire mostly on personality & potential but here are a few of our requirements..._

To succeed in the role of Digital Improvement Officer you will need the following qualities and skills:

- A people person, that loves providing exceptional service
- Able to relate to varied groups of people.
- Takes great pride in what they do.
- Happy being both a learner and a leader.
- Accountable and transparent.

**WHAT WE OFFER**

At Highland Hospice we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, innovation, and individuality is one of the reasons we are a first-choice health employer in the Highlands We are passionate about our services and always on the lookout for new talent to join us on our journey.
- You will have access to a benefits package we believe truly works for our people and enhances our overall culture..._
- Access to The Blue light discount scheme giving access to fifteen thousand discounts across well-known retailers and local businesses across a large span of categories
- Free access to our employee assistance program that provides you with counselling services, financial advice, mental health support and more to help overcome any personal or workplace challenges.
- Generous holiday entitlement with a buy more or sell some option
- Flexible working arrangements
- Pension with additional matching employer contributions and Death in Service Benefit
- Continuation of SPPA pension contributions and annual leave reckonable service for employees coming to the Hospice within 12 months of leaving the NHS
- Discounted meals in our cafe prepared freshly every morning
- Free access to Inverness Tennis Court Gym Facilities

Plus access to many more schemes and enhanced benefits.

**EQUAL OPPORTUNITIES**

Informal enquiries can be made to Kirsty Bateson, Project ECHO Development Lead/



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