Account /project Coordinator

5 months ago

Birmingham, United Kingdom JLL Full time

JLL supports the Whole You, personally and professionally.

Account/Project Coordinator
ROLE AND RESPONSIBILITIES
The purpose of the role is to ensure efficient and consistent updates on all project activities to meet the contractual obligations, helping to achieve the Client’s project delivery objectives, financial management and control, data consistency and risk management.
The Accounts Coordinator will be responsible for ensuring all assigned projects are documented, updated on the client project trackers, and ensuring all data entry is correct and in line with the client’s expectations.

MAJOR RESPONSIBILITIES
Ownership
Develop, maintain and update project plans/templates as required.
Maintain Client instruction trackers and ensure correctly populated.
Constantly monitor the progress of all live projects under PDS control.
Collate and review supply chain quotes with PDS guidance.
Support the PDS team and Client team to upload documents. Where applicable, also upload to the client data portal.

Client/Stakeholder Management
Serves as primary PDS point of contact on client procedure queries.
Manage relationships with key stakeholders in the Client’s organisation to drive and manage local or portfolio wide instructions with assistance of the PDS Team.
Set-up and co-ordinate regular and ad-hoc meetings.
Prepare agendas with PDS input, attend and minute meetings.
Manage the client accounts SharePoint dashboard.

Financial Management
Work with the team to collate and produce quotes for portfolio wide instructions.
Raise PO’s as requested on the client account system, and record and track as required.

Operations
Co-ordinate the Computer Aided Design (CAD) resource and maintain tracker to monitor instruction, fees and raise associated invoices.
Assist team in the Occupier Onboarding Engagement (OOE) process including recording dates and following up on requests for information. Escalate any concerns or issues raised on performance to Client Relationship Manager and Client Relationship Lead.
Undertake general admin duties related to the accounts.

WHAT YOU CAN EXPECT FROM US
You’ll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

LI-ND1

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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