Immigration Enforcement

3 weeks ago

Croydon, United Kingdom Home Office Full time

**Details**:
**Reference number**:

- 294995**Salary**:

- £29,750 - £31,950- AHW of up to 30% is applicable on this role (see further information for more details).- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Executive Officer**Contract type**:

- Permanent**Business area**:

- HO - Borders and Enforcement - Immigration Enforcement**Type of role**:

- Operational Delivery**Working pattern**:

- Full-time, Shift Working**Number of jobs available**:

- 3Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Croydon - Apollo House, Heathrow - Amadeus HouseAbout the job

**Job summary**:

- Immigration Enforcement is responsible for enforcing the government’s immigration laws, tackling illegal migration, removing foreign national offenders and immigration offenders from the UK. It also aims to disrupt the organised criminal groups that exploit the vulnerable for their personal gain. Learn more on the Immigration Enforcement careers page.**Job description**:
These positions are based within the International Returns Services Command directorate which forms part of Immigration Enforcement and focuses upon the effective monitoring of the complex Immigration Enforcement escorting contract.

The roles will be supported by the core escorting contract monitoring team which is based at Amadeus House, Heathrow Airport.

**Person specification**:
The role of Escorting Contract Performance Monitor is an interesting and varied role, duties will include:

- Assure and monitor adherence by the escorting supplier to the contract through a variety of means, including investigating complaints, feedback from the business, viewing of CCTV footage and proactive assurance methods.
- Regular attendance and assurance at holding rooms and** **vehicle bases.
- Monitoring the facilities and movements through the short-term holding facilities in Northern France (Calais, Coquelles and Dunkirk).
- Working closely with the escorting provider and other Home Office partners to identify opportunities to improve processes and efficiencies.
- Monitor escorting provider performance activity with a strong focus on welfare issues and professional excellence, addressing any concerns with the escorting provider.
- Accurately identifying and recording service failures identified through assurance visits and producing high quality written reports as evidence of assurance activity.
- Develop excellent working relationships with a wide range of stakeholders including Border Force and Immigration Enforcement to support team objectives.
- Championing the welfare needs of detained individuals, particularly vulnerable adults, and highlighting the work of external partners including the Independent Monitoring Board and the Prison Inspectorate.
- Accurately identifying and recording service failures.
- Analysing written reports by officers.
- Working as part of a small team of Contract Performance Monitors.
- Deliver presentations to contracted staff.

**Essential criteria**
- Commitment to improving services in collaboration with others.
- Strong interpersonal skills, including the ability to build and maintain inclusive working relationships.
- A willingness to work flexibly and as part of a team.
- A full valid passport will be required to travel on Charter flights.

**Desirable criteria**
- A working knowledge of the immigration removal estate and detention escorting operations.
- Good IT skills (MS Word, Excel, PowerPoint).

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Making Effective Decisions
- Managing a Quality Service
- Working Together

**Benefits**:

- Alongside your salary of £29,750, Home Office contributes £8,032 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.
- a CV detailing job history/skills
- a statement of suitability (personal statement) (maximum 500 words)
- provide evidence of the behaviours Making Effective Decisions, Managing a Quality Service and Working Together (250 words maximum)

The statement of suitability should be aligned to demonstrate your skills and experience for the role and how you meet the essential criteria as detailed in the job description.

For guidance on how to construct your personal statement, you are encouraged to visit Civil Service Careers. Links - Statement

For guida

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