G7 Senior User Researcher
3 weeks ago
**Details**:
**Reference number**:
- 263390**Salary**:
- £59,000 - £64,900-
**Job grade**:
- Grade 7**Contract type**:
- Permanent**Business area**:
- HO - Digital Data and Technology**Type of role**:
- Digital
- Information Technology**Working pattern**:
- Flexible working, Full-time, Part-time, Compressed Hours**Number of jobs available**:
- 1Contents
Location
About the job
**Benefits**:
Things you need to know
Location
- CroydonAbout the job
**Job summary**:
The Police Digital Service (PoDS) is a multidisciplinary team of digital professionals who support agile and user-centred design within the Home Office Law Enforcement Innovation portfolio.
We collaborate and deliver across the five major programmes of Policing-related work in the Home Office as well as the smaller programmes of work. These major programmes are:
- Law Enforcement Data Service (LEDS)
- Child Abuse Image Database (CAID)
- Emergency Services Mobile Communication Platform (ESMCP)
- Home Office Biometrics (HOB)
- National Automatic Number Plate Recognition Service (NAS)
The first duty of the government is to keep citizens safe and the country secure. The Home Office has been at the front line of this effort since 1782. As such, we play a fundamental role in maintaining the security and economic prosperity of the UK.
The Home Office leads on immigration and passports, refugee protection, counter-terrorism, policing, fire services, and crime and drugs policy.
This is an exciting time to be at the Home Office. You’ll have a chance to shape the future and support our mission to deliver exceptional public services that work for everyone.
Our work is guided by these principles:
- we put user needs first
- we value delivery and outcomes over process
- we work in the open
Our flexible working policy ensures a healthy work-life balance. We also nurture talent and offer a broad range of learning and development opportunities that will help you flourish in your role.
We work hard to maintain a positive working culture and are committed to helping you fulfil your potential. We value diversity and provide an open, inclusive and supportive environment to help you do your best work.
We are looking for a skilled and experienced Senior User Researcher who is passionate about what they can bring to delivering better services at the Home Office and prepared to be a vocal advocate for user needs.
You will work within a fast-paced delivery team in Police and Public Protection - either across several smaller services or dedicated to one larger programme of work. Your research will inform policy, proposition, service, content and interaction design so that digital services work well for users and achieve their policy intent.
**Job description**:
As a Senior User Researcher, you will plan and lead user research activities in large teams and on complex services. You will develop research strategy and test design, as well as leading on expansive discovery research and analysis within the broad problem space. You will lead research using a range of methods, including usability testing, contextual interviews, pop-up testing, and will lead on rapid analysis that involves the wider team whenever possible.
You will also carry out line management, mentoring, training and other activities designed to up-skill junior staff in primary research techniques, as well as recruitment activities to ensure that we continue to have the required skills within the organisation.
You’ll communicate insights from research in engaging and impactful ways to delivery teams and stakeholders to drive change and improve government services.
We’re looking for people who are collaborative, inclusive, open to their work being critiqued and who are empathetic towards their colleagues and users. A healthy balance of determinism and pragmatism will be needed on our complex services and products.
You can learn more about design and research in the Home Office on our blog.
**Person specification**:
**Responsibilities**
Your main day-to-day responsibilities will include:
- Leading the planning, design and execution of user research and usability testing to understand user needs and behaviours and inform the design and development of government services
- Influencing how decisions are made and constructively challenging ways of thinking at both the team and senior stakeholder level
- Leading other user researchers within a digital delivery team, mentoring and up-skilling researchers and supporting the growth and development of the team
- Taking a user centred, evidence-based approach by turning user research findings into actionable insights that influence service/product development
- Supporting digital delivery teams to build accessible digital services by ensuring that participants with access needs and low digital skills are included in all research
- Sharing insights from research and examples of best practice where they can help other researchers across the
-
Senior Digital User Researcher
2 months ago
Croydon, United Kingdom Public Sector Resourcing Full time**Senior Digital User Researcher** **Contract Term: 6 Months** **Contracting Authority: Land Registry*** **Location: Hybrid working (2 days a week in the office)** As a Senior User Researcher you will shape how we scope, design and carry out research activities with users to help our teams build a deep understanding of the people that use their services....
-
G7 PMO Lead
3 weeks ago
Croydon, United Kingdom Capita Full timeJoin us as a G7 PMO Lead within the Home Office (London, Full-time, Remote/Hybrid) About Capita At Capita, we support clients across a range of sectors, including local Government, central Government, education, transport, health, life and pensions, insurance, and other private sector organisations. We support with expertise applied by the talent acrossour...
-
Senior Analyst
4 weeks ago
Croydon, United Kingdom HM Land Registry Full timeHere at **HM Land Registry,** we're looking for a motivated **Senior Analyst** to join our team on a **full-time or part-time, permanent**basis and in return,you will receive a competitive salary of **£39,516 per annum pro rata (Croydon £43,151) plus great benefits!** **This Senior Analyst** **role can be based at any of the locations below**: Birkenhead,...
-
Senior Research Analyst
1 month ago
Croydon, United Kingdom Janes Full timeDescriptionnJanes is seeking to recruit a senior research analyst to join its Forecasts and Budgets team, where they will contribute to output including Defence Budgets (JDB) and defence industry Market Reports. The role is based in our office in Croydon, UK.An ideal candidate will have a strong understanding of the defence sector, including funding trends,...
-
Research Analyst
1 week ago
Croydon, Greater London, United Kingdom Janes Full timeJanes is seeking to recruit a senior research analyst to join its Forecasts and Budgets team, where they will contribute to output including Defence Budgets (JDB) and defence industry Market Reports. The role is based in our office in Croydon, UK.An ideal candidate will have a strong understanding of the defence sector, including funding trends, major...
-
Senior Executive Analyst
4 weeks ago
Croydon, United Kingdom Fill My Vacancy Full timeLocation : Various, UK Salary : £39,516 (Croydon £43,151) **About the job** **Job summary** Are you an expert in developing high quality management information systems and providing analytical modelling/insight? If so, Our client has a fantastic opportunity to join the Finance and Business Services (FaBS) Directorate as a Senior Executive Analyst. In...
-
Senior Research Analyst
2 months ago
Croydon, United Kingdom Janes Full timeJanes is seeking to recruit a senior research analyst to join its Forecasts and Budgets team, where they will contribute to output including Defence Budgets (JDB) and defence industry Market Reports. The role is based in our office in Croydon, UK.An ideal candidate will have a strong understanding of the defence sector, including funding trends, major...
-
Senior Research Analyst
1 month ago
Croydon, United Kingdom Janes Full timeDescriptionJanes is seeking to recruit a senior research analyst to join its Forecasts and Budgets team, where they will contribute to output including Defence Budgets (JDB) and defence industry Market Reports. The role is based in our office in Croydon, UK.An ideal candidate will have a strong understanding of the defence sector, including funding trends,...
-
Senior Research Analyst
1 month ago
Croydon, United Kingdom Janes Full timeDescriptionJanes is seeking to recruit a senior research analyst to join its Forecasts and Budgets team, where they will contribute to output including Defence Budgets (JDB) and defence industry Market Reports. The role is based in our office in Croydon, UK.An ideal candidate will have a strong understanding of the defence sector, including funding trends,...
-
Senior Research Analyst
1 month ago
Croydon, United Kingdom Janes Full timeDescriptionJanes is seeking to recruit a senior research analyst to join its Forecasts and Budgets team, where they will contribute to output including Defence Budgets (JDB) and defence industry Market Reports. The role is based in our office in Croydon, UK.An ideal candidate will have a strong understanding of the defence sector, including funding trends,...
-
Senior Research Analyst
1 month ago
Croydon, United Kingdom Janes Full timeDescriptionJanes is seeking to recruit a senior research analyst to join its Forecasts and Budgets team, where they will contribute to output including Defence Budgets (JDB) and defence industry Market Reports. The role is based in our office in Croydon, UK.An ideal candidate will have a strong understanding of the defence sector, including funding trends,...
-
Senior Research Analyst
1 month ago
Croydon, United Kingdom Janes Full timeDescription Janes is seeking to recruit a senior research analyst to join its Forecasts and Budgets team, where they will contribute to output including Defence Budgets (JDB) and defence industry Market Reports. The role is based in our office in Croydon, UK. An ideal candidate will have a strong understanding of the defence sector, including funding...
-
Senior Research Analyst
4 weeks ago
Croydon, Greater London, United Kingdom Janes Full timeJanes is seeking to recruit a senior research analyst to join its Forecasts and Budgets team, where they will contribute to output including Defence Budgets (JDB) and defence industry Market Reports. The role is based in our office in Croydon, UK. An ideal candidate will have a strong understanding of the defence sector, including funding trends, major...
-
Senior Research Analyst
4 weeks ago
Croydon, United Kingdom Janes Full timeDescriptionJanes is seeking to recruit a senior research analyst to join its Forecasts and Budgets team, where they will contribute to output including Defence Budgets (JDB) and defence industry Market Reports. The role is based in our office in Croydon, UK.Considering making an application for this job Check all the details in this job description, and then...
-
Senior Research Analyst
4 weeks ago
Croydon, United Kingdom Janes Full timeDescriptionJanes is seeking to recruit a senior research analyst to join its Forecasts and Budgets team, where they will contribute to output including Defence Budgets (JDB) and defence industry Market Reports. The role is based in our office in Croydon, UK.Considering making an application for this job Check all the details in this job description, and then...
-
Senior Research Analyst
4 weeks ago
Croydon, Greater London, United Kingdom Janes Full timeDescription Please make sure you read the following details carefully before making any applications. Janes is seeking to recruit a senior research analyst to join its Forecasts and Budgets team, where they will contribute to output including Defence Budgets (JDB) and defence industry Market Reports. The role is based in our office in Croydon, UK. An ideal...
-
Senior EUC
2 months ago
London Borough of Croydon, United Kingdom Operation Technical Limited Full timeJob Description This is a remote position. Job Description - This role sits within the Infrastructure End User Computing team, providing support and technical project implementation. The role holds a range of key responsibilities which covers numerous IT technologies and platforms. Role Highlights - Key Responsibilities Deploy,...
-
Senior Research Analyst
4 weeks ago
Croydon, England, United Kingdom Janes Full timeDescriptionPlease make sure you read the following details carefully before making any applications.Janes is seeking to recruit a senior research analyst to join its Forecasts and Budgets team, where they will contribute to output including Defence Budgets (JDB) and defence industry Market Reports. The role is based in our office in Croydon, UK.An ideal...
-
Senior EUC
2 months ago
London Borough of Croydon, United Kingdom Operation Technical Limited Full timeThis is a remote position. Job Description - This role sits within the Infrastructure End User Computing team, providing support and technical project implementation. The role holds a range of key responsibilities which covers numerous IT technologies and platforms. Role Highlights - Key Responsibilities Deploy, maintain, and support...
-
Senior EUC
4 weeks ago
London Borough of Croydon, United Kingdom Operation Technical Limited Full timeThis is a remote position. Job Description - This role sits within the Infrastructure End User Computing team, providing support and technical project implementation. The role holds a range of key responsibilities which covers numerous IT technologies and platforms. Role Highlights - Key Responsibilities Deploy, maintain, and support...
