Customer Service Executive
5 days ago
Customer Service Executive
- Hybrid working available 2 days at home 3 days at the office after training period *
Are you currently working in customer service and looking to join a progressive and interesting business?
Or working in retail, hospitality or other customer facing position and want a career in an office-based customer service role?
Customer Service Role Overview:
In this role you are required to deliver excellent customer support from start to finish ensuring the business offers customer service excellence.
Customer Service Key Responsibilities Include:
- Acknowledging orders, storing purchase orders
- Checking orders before goods are dispatched.
- Organising delivery and collections
- Provide customers with advice depending on the product they require
- Handle customer complaint calls effectively
Skills and Experience required for Customer Service:
- Experiencewith dealing with customers either in an office, retailor hospitality environment.
- Be an excellent communicator and organised
- Experience with Microsoft Excel, Word, and Outlook
- Experience with exporting goods within the EU and liaising with transport companies would be desirable
Customer Service Benefits:
£23000-£24000 per annum
25 days annual leave + Bank Holidays
Working Monday to Friday, 8.30am - 5.00pm.
INDG
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