Operational Supplier Executive

7 days ago


Bexhill, United Kingdom Hastings Direct Full time

Due to the exciting ongoing transformation of our Claims department, we are looking for a number of Operational Supplier Executives to join the team.

You will responsible for driving forward operational performance with certain suppliers, working closely with the operational teams and Supplier Relationship Managers. This will include making sure customers receive the best service from suppliers, addressing issues identified and working collaboratively with key stakeholders to drive continuous improvement. We’re looking for our supply base to support innovation, deliver consistently excellent service and strong and mutually beneficial finance outcomes.

We are open to individuals who have experience with suppliers/supply chain OR have really strong Claims industry knowledge and thoroughly understand how suppliers play a part in the claims process.

What will you be doing?- Day to day management of suppliers, assisting internal colleagues with support where required- Working closely with Supplier Relationship Managers to provide support from an operational perspective, making sure issues are addressed and actions delivered upon to improve performance- Working in partnership with suppliers to identify opportunities to drive efficiency, innovation and customer service optimisation- Monitoring and managing operational performance and compliance- Onboarding and implementing supplier changes and tracking benefits- Ensuring certain supplier meetings are conducted and helping to define/deliver the agenda, arranging and leading meetings, holding minutes and all actions are captured and coordinated afterwards- Updating suppliers with any ad-hoc organisational or operational updates and any other relevant information- Ensuring key supplier risks are highlighted, risk registers are maintained and actions are in place to address unmitigated risks- Working collaboratively across the business- Coordinating any required audits or reviews

What are we looking for?- Relevant experience in a similar role OR outstanding Claims industry knowledge with good knowledge of how suppliers play a part in the claims process- Excellent communication, presentation and influencing skills- Highly organised and able to manage multiple projects- Effective stakeholder management

Benefits for you

Please find some of the great benefits we offer here at Hastings Direct;

Attractive base salary dependant on experience

Annual bonus scheme

25 days holiday (+bank holidays on top and holiday buy/sell)

Pension match up to 10%

Excellent Wellbeing programme

Flexible benefits (including holiday buy/sell, healthcare and dentistry etc.)

Discounted Hastings Direct products

High street discounts

Plus a lot more that we’d love to bring to life with you

Job posting end date:



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