IT Service Manager

2 weeks ago


Leeds, United Kingdom Post Recruitment Ltd Full time

IT SERVICE MANAGER

£30,000 -£40,000 per annum plus on-call bonus (£240 per week) after passing probation**
25 days holiday plus birthday off

Hours of work 9am-5pm Monday to Friday - 4 days on-site and 1 working from home

POST recruitment are proudly recruiting for a forward thinking, friendly law firm in Leeds.

You will be an excellent and confident communicator and have the ability to interact with senior management, team members to ensure a fantastic experience.

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing team renowned for their approach and delivery of impeccable service. Previous experience within the legal sector is desired,but not essential.

**KEY RESPONSIBILITIES**:

- Building inter-departmental relationships allowing proactive support to staff with any IT related issues within their role and/or department.
- Provide user support: password reset, end user admin, configure new starter set-ups
- Floor Walking
- Hardware support - e.g. fix laptops, desktops, phones
- Offer remote support via a logging system - Windows and Apple
- Oversee the maintenance of all PC’s, printers, photocopiers, scanners, telephones
- Ensure all mandatory company software is installed and kept up-to-date on all hardware.
- Establish a culture of IT awareness throughout all departments

What we'd like to see from you:

- Previous experience in a Managerial role/Managing a team
- You'll work well in a friendly, fast-paced team
- Passionate and enthusiastic about providing exceptional client service
- Exceptional organisational skills
- Excellent attention to detail
- Experience working in the legal sector and an understanding of how they work/knowledge of legal jargon
- Experience managing AV equipment
- Knowledge of intranets/extranets

The services advertised by Post Recruitment Ltd are those of an Employment Agency, visit our website for more details.



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