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Clinical Team Secretary

5 months ago

Nottingham, United Kingdom Nottinghamshire Healthcare NHS Foundation Trust Full time

Thorneywood Mount is an 18-bed open rehabilitation unit for adults with mental health problems. There are 12 male and six female beds spread across two adjacent sites. Our care team specialises in treating enduring mental health difficulties with a view to meeting individualised recovery goals.

Due to the nature of the unit all staff are issued with a personal safety alarm for their own personal safeguarding.

This is an exciting & challenging opportunity for a motivated Clinical Team Secretary / Receptionist to work as part of a multi-disciplinary team. We are looking for an enthusiastic & motivated individual with excellent administration, communication & organisational skills.

Please note that this post may not meet the pay and skill level required for a Skilled worker visa

Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa and also does not appear on the shortage occupation list for healthcare and education. In

these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.

Typing/word processing qualification to RSA/OCR III standard or equivalent level of experience.

Knowledge of a full range of Business and Administration procedures acquired through NVQ Level 3 or proven practical experience.

Be proficient in the use of IT systems, including Microsoft Office - Excel, Outlook, Word, database and internal systems including patient and staff information systems.

You should have excellent organisational and time management skills and have experience of working without supervision including working under pressure when required to meet the needs of the clinical team.

This role will include all aspects of clerical & administrative support to assist staff within a busy clinical service whilst also providing a welcoming & confidential reception service to visitors, staff & patients. You will also provide efficient & effective operation of systems including patient’s money, property & petty cash.

We have a huge variety of opportunities in our expansive Trust covering geographically from South Yorkshire, Nottinghamshire to Leicester, providing mental health inpatient and community services, community health services, forensic mental health services and secure prison healthcare across the East Midlands.

We have more than 100 sites and a huge scope of unique opportunities to develop your career and gain some amazing experiences. We strive to be a great place to work and offer many staff benefits and tailored staff support and wellbeing programmes.

Do you want to make a difference?

Do you believe in Trust, Honesty, Respect, Compassion and Teamwork?

Then Nottinghamshire Healthcare is the perfect place for you to start, maintain or further your career. Join our team of nearly 9000 who are making a difference every day. We are all about our people - our staff, volunteers, carers, service users and patients. We are NottsHC.

To undertake clinical administrative work as required by the ward clinical team/Unit Manager.

To deal efficiently with all correspondence, monitoring telephone enquiries and providing information as appropriate. Using Microsoft packages to support with administrative work.

To convene and attend regular ward meetings as required, producing agendas/accurate minutes, making all necessary arrangements, including agenda items.

To deal with enquiries/visitors. To liaise & deal with all departments & external agencies, patients and carers.

Under the direction of the nurse in charge/Unit Manager, to assist with the necessary clerical arrangements involved in the admission/discharge of patients, including the organisation of admission packs for the admitting nurse & requesting of medical notes by liaising with healthcare records.

Provide effective and efficient systems in relation to patient’s property, monies & petty cash.

Maintaining efficient filing systems for patient’s records & documentation, carrying out regular checks on correct filing of all information in line with Information Governance procedures. Uploading clinical documents to RIO.

To support trained staff to ensure that data is recorded onto RIO in line with data quality & timeliness requirements, as indicated by the Trust.

Updating information boards as directed by the nurse in charge/Unit Manager

Making up of staff induction packs/ student welcome packs and patient welcome packs.

Monitor & maintain adequate levels of all stock and non-stock items etc.in line with standing financial instructions

Arranging transport and appointments for patients as and when required.

Arranging translation services for patients.

To undertake any other duties that would be a reasonable expectation of the role.