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Receptionist (Part-time)

3 months ago

Thornton, United Kingdom Primary Care 24 Full time

Are you an experienced Receptionist or Administrator looking to work in a fun and fast-paced environment?

Are you able to demonstrate excellent communication skills with a wide variety of people?

An exciting opportunity has arisen to join Primary Care 24 (PC24) as a Medical Receptionist based at our Netherton practice. We also have hours available at other practices close by and can offer between 5 and 27.5 hours per week.

You will be working as part of the wider operational team to provide the “front-of-house” service, including welcoming patients and visitors, understanding and interpreting patients’ needs, and resolving queries where possible.

**Key responsibilities**

You will provide a responsive, courteous, calm and efficient service at all times, to enable and support patient care. You will respond to circumstances with a positive and flexible approach. The post holder is required to have excellent verbal and written communication, organisation and customer service skills, and the ability to work as part of a team and independently. A high level of computer literacy and attention to detail is also required.

**About you**
- Literacy and numeracy skills at GCSE level C or equivalent
- Ability to work flexibly across the week
- Possess excellent communication skills
- Patient-focused and professional at all times
- Able to problem solve and think clearly in pressured situations
- Good IT skills including the use of Microsoft packages
- Experience of working to policies and procedures
- Experience of using EMIS (desirable)
- Experience of working in a healthcare environment (desirable)

**What’s on offer?**
- Permanent opportunity
- £11.44ph
- Located in Thornton, L23
- NHS pension scheme
- 27 days annual leave (based on 37.5 hours)
- NHS car fleet scheme
- Casual dress working environment
- Ride to work scheme

**Hours available**:

- Monday 13:00-18:30
- Tuesday 13:00-18:30
- Thursday 13:00-18:30
- Friday 07:45-13:15 & 13:00-18:30

**About us**

Primary Care 24 (PC24) is a not-for-profit social enterprise established in 1990, delivering NHS contracts exclusively.

The majority of our surplus is reinvested in patients and staff. We believe that primary healthcare should be accessible for everyone and are committed to delivering the best quality care we can, challenging social exclusion and working locally, where and when we can, to support our communities. We combine the best of the NHS with social enterprise innovation, developing solutions for NHS primary care and caring for our clinicians so that they can, in turn, care for our patients.

**Closing date: Monday 6th May 2024**

**Job Types**: Part-time, Permanent

Pay: £11.44 per hour

**Benefits**:

- Company events
- Company pension
- Free parking
- On-site parking
- Sick pay

Schedule:

- Day shift

Ability to commute/relocate:

- Thornton: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (required)
- Administrative experience: 1 year (preferred)
- EMIS: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 06/05/2024