Dental Receptionist

5 months ago

Thornton Heath, United Kingdom Brigstock Dental Full time

'''Duties'''
- Greet and welcome patients as they arrive at the dental practice
- Answer phone calls and schedule appointments for patients
- Assist patients with any queries they may have regarding their treatment plan or payments
- Collect and record patient information, including medical history and dental records
- Assist with billing and payment processing
- Maintain a clean and organized reception area
- Coordinate with dental staff to ensure smooth patient flow
- Provide Excellent customer service to all of our patients
- Manage the diary bookings in an organised and structured manor

'''Requirements'''
- Proven experience in a customer service role
- Proficient in using office software (e.g., Microsoft Office Suite)
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Attention to detail and accuracy in record keeping
- Ability to maintain confidentiality of patient information
- Dental knowledge would be a bonus but not essential

As a Dental Receptionist, you will play a crucial role in providing excellent customer service to our patients. You will be responsible for managing the front desk operations, scheduling appointments, verifying insurance coverage, and ensuring a positive experience for all patients. If you have strong administrative skills, attention to detail, and enjoy working in a fast-paced environment, we would love to hear from you.

Please note that this is not a remote position. The Dental Receptionist will be required to work on-site at our dental practice.

**Job Type**: Part-time

**Salary**: £12.00 per hour

Expected hours: 24 - 30 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (required)

Ability to Commute:

- Thornton Heath (required)

Ability to Relocate:

- Thornton Heath: Relocate before starting work (required)

Work Location: In person

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