Dental Receptionist
7 months ago
'''Duties'''
- Greet and welcome patients as they arrive at the dental practice
- Answer phone calls and schedule appointments for patients
- Assist patients with any queries they may have regarding their treatment plan or payments
- Collect and record patient information, including medical history and dental records
- Assist with billing and payment processing
- Maintain a clean and organized reception area
- Coordinate with dental staff to ensure smooth patient flow
- Provide Excellent customer service to all of our patients
- Manage the diary bookings in an organised and structured manor
'''Requirements'''
- Proven experience in a customer service role
- Proficient in using office software (e.g., Microsoft Office Suite)
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Attention to detail and accuracy in record keeping
- Ability to maintain confidentiality of patient information
- Dental knowledge would be a bonus but not essential
As a Dental Receptionist, you will play a crucial role in providing excellent customer service to our patients. You will be responsible for managing the front desk operations, scheduling appointments, verifying insurance coverage, and ensuring a positive experience for all patients. If you have strong administrative skills, attention to detail, and enjoy working in a fast-paced environment, we would love to hear from you.
Please note that this is not a remote position. The Dental Receptionist will be required to work on-site at our dental practice.
Pay: £12.00 per hour
Expected hours: 40 - 44 per week
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (required)
Work Location: In person
Reference ID: Front of House Assistant
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