Fundraising & Communications Support

8 months ago


Cheadle, United Kingdom St Ann’s Hospice Full time

**The Fundraising & Communications Support will**: Provide effective and high quality stewardship to our fundraisers and donors Respond to enquiries on time (by phone, electronically or in person) about fundraising and events ensuring that enquiries are dealt with appropriately Acknowledge and thank supporters within agreed timescales and processes Update and help manage our CRM database, logging details on a daily basis including financial information ensuring this is within the data protection guidelines Work with supporters to provide support materials and advice/information for their fundraising events and liaise with them at agreed times. Support the Fundraising Team to help deploy fundraising initiatives and campaigns on time. Record and update non-financial information provided by supporters, such as Gift Aid declarations, data protection outputs, in memoriam tributes, legacy pledges and other personal information. Assist with the recruitment and management of a team of office volunteers who will increase capacity and enable the office to run smoothly Carry out other duties as may be reasonably requested by Fundraising.

Support the Communications and Fundraising teams on the production and fulfilment of internal mailings. Research and log press, blogger and other communications contact information and coverage. Supporting the Communications Team with other regular and ad hoc tasks such as print jobs, income trackers, social media updates, managing photo permission forms, supporting organisation of photoshoots and events and assisting with research etc Supporting the development of an online photo library for the hospice and ongoing maintenance and updating of records on the system. Uploading information to the St Anns Hospice website and Staff Hub and carrying out edits as required by the Communications Team.

Meet with visitors to the hospice receiving donations in a respectful and professional manner.



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