Experience Team

2 weeks ago


Edinburgh, United Kingdom Diageo Full time

Job Description:
Experience Team
- Johnnie Walker Princes Street, Edinburgh
- Various opportunities available
- Closing Date - 14th May 2023
- About the opportunities
- We want every one of our guests to enjoy an unforgettable experience when they walk through the doors of Johnnie Walker Princes Street. That begins and ends with the people who will work there. We’re looking for remarkable talent to provide the warmest of welcomes and to help us tell the Johnnie Walker story to the world.
- We are looking for talented and passionate individuals to help us make history in the Johnnie Walker story. Our team is responsible for creating bespoke and world-class experiences for our guests. We believe that in order to do this we must draw on the experiences of everyone and the differences in who we are in order to create a world-class visitor experience.
- Our Experience Ambassadors entertain guests from around the world and provide a world-class guest experience for visitors. You’ll welcome our guests to Johnnie Walker Princes Street, where their personal whisky adventure awaits.
- Performance Artists excite and fascinate visitors from around the world by performing and delivering tour experiences at JWPS. You’ll leave our guests with memories of a fantastic whisky tour and a truly one-of-a-kind souvenir -terrific stories to share with their friends.

The Experience Support Assistants play a critical role in the overall operations. The team carry out a multitude of tasks to keep operations running smoothly, including but not limited to preparation, set-up, and organising equipment and supplies, to enable the experience team to provide a world-class visitor experience.
- About you
- Creating a real sense of adventure and pioneering spirit at every stage of the journey, you’ll be part of the team that brings the legacy of Johnnie Walker to life through compelling storytelling and exceptional customer service. You’ll make people think differently about whisky - converting the curious and making existing fans even more passionate about their favourite drink.
- We have a rich heritage of welcoming guests to our distillery visitor experiences, giving them insight into the care and craft that goes into every single bottle of whisky we make. This is an opportunity to make history of your own, as you help us create new and lasting connections with one of the world’s best-loved brands. You’ll encourage our guests to explore flavours from across Scotland and sensory expressions from around the globe - to discover their perfect serve, whether a whisky dram loyalist, innovative cocktail enthusiast, or aficionado of alcohol-free quenchers.
- If you’ve got a real passion for our craft, our character and our products, help us continue our story and build a great career in the process. From day one, we’ll go all out to celebrate your talent and commitment with a reward package that’s motivating, personal and relevant to the way you live your life. When you’re one of the team, you’ll see what we mean.
- Working with Us
- Join us and you can also expect a highly competitive and flexible rewards and benefits package including:

- Product allowance and membership discounts
- Contributory pension scheme
- Competitive annual bonus (dependent on performance)
- Generous holiday allowance
- Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.
- We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.
- About Us
- Diageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. Our purpose - Celebrating life, every day, everywhere has a meaningful role in our company, for our people, our diversity, our brands, in how we perform and how we build shared value

This is a chance to be involved in a daring and truly one-of-a-kind team where our aim is to build remarkable and unforgettable experiences across each and every one of our venues across Scotland.
- Johnnie Walker Princes Street will take visitors on an immersive, multi-sensory journey through the flavours of Scotland, sharing our love for Scotch with a new generation of whisky drinkers. Visitors will lose themselves in the journey whisky-making in our experiences and make purchases from our fantastic retail offerings. We want our g



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