Current jobs related to Visitor Experience Team Member - Edinburgh - Lost Shore Surf Resort

  • Visitor Experience Team Member

    3 months ago

    Edinburgh, United Kingdom Lost Shore Surf Resort Full time

    **Join Our Team: Visitor Experience Team Member at Lost Shore Surf Resort** **About Us: Lost Shore** is about bringing a world-first and world-beating surf resort to the outskirts of the capital. The largest wave pool in Europe, arriving next to Europe’s largest indoor climbing arena, is going to put Scotland on the map for all the right reasons! But...

  • Visitor Experience Team Leader

    3 months ago

    Edinburgh, United Kingdom Lost Shore Surf Resort Full time

    **Join Our Team: Visitor Experience Team Leader** **About Us**:Lost Shore** is about bringing a world-first and world-beating surf resort to the outskirts of the capital. The largest inland wave pool in Europe, arriving next to Europe’s largest indoor climbing arena, is putting Scotland on the map for all the right reasons! But it’s the range of other...

  • Visitor Experience Team Leader

    3 months ago

    Edinburgh, United Kingdom Lost Shore Surf Resort Full time

    **Join Our Wave: Visitor Experience Team Leader** **About Us**:Lost Shore** is about bringing a world-first and world-beating surf resort to the outskirts of the capital. The largest inland wave pool in Europe, arriving next to Europe’s largest indoor climbing arena, is putting Scotland on the map for all the right reasons! But it’s the range of other...

  • Visitor Welcoming Team Member

    3 months ago

    Edinburgh, United Kingdom Lorien Full time

    **Visitor Welcoming Team Member Edinburgh £174.30 per day** Our Public Sector client in Edinburgh is looking forVisitor welcoming team members to join their team on a 6 month initial contract. These roles will be expected to work a 24/7 rotating shift pattern with regular weekend and night shift working. ( **5 DAY WORKING WEEKS )** **Please note no...

  • Student Experience Team Member

    3 months ago

    Edinburgh, United Kingdom Pertemps Network Group Full time

    **Job Description**: Student Experience Team Member Location: Leith Immediate Start - Short Term Position Hourly Rate: £11.39 Are you a dynamic and enthusiastic individual looking for an exciting short-term opportunity? Do you have a passion for enhancing the student experience and ensuring their safety and satisfaction? If so, we have the perfect role for...

  • Visitor Experience Assistant

    3 months ago

    Edinburgh, United Kingdom National Museum Of Scotland Full time

    **Visitor Experience Assistant - Part time | 35 hours** **Salary**: £21,937 (Pro rata) (£11.36 per hour) **Hours**: 35 hours per week | Five days across Seven **Location**: Edinburgh (Chambers Street) National Museums Scotland is one of the leading museum groups in Europe with one of the largest and most diverse collections in the world! We are looking...

  • Visitor Experience Assistant

    3 months ago

    Edinburgh, United Kingdom National Museums Scotland Full time

    **Visitor Experience Assistant - Part** time | 17.5 **hours** **Salary**: £21,937 **Pro rata** (£11.36 per hour) **Hours**: 17.5 hours per week | five days across Seven **Location**: Edinburgh (Chambers Street) National Museums Scotland is one of the leading museum groups in Europe with one of the largest and most diverse collections in the world. We are...

  • Full -time Visitor Assistant

    3 months ago

    Edinburgh, United Kingdom The Scotch Whisky Experience Full time

    WE ARE LOOKING FOR A DYNAMIC STORYTELLER PASSIONATE ABOUT CREATING MEMORIES We exist to help the world fall in love with Scotch whisky. We inspire, enthuse, educate and impassion our visitors about Scotch whisky in everything we do. Located at the top of Edinburgh’s historic Royal Mile, we embody the renowned Scottish hospitality and ensure everyone...

  • Visitor Experience Administrator

    3 months ago

    Edinburgh, United Kingdom The Royal Yacht Britannia Full time

    **Duration**:Permanent **Pay**: £27,270 per annum We are looking for an exceptional Visitor Experience Administrator to join our friendly team at The Royal Yacht Britannia. Reporting to the Visitor Experience Managers, your role will be to support the Visitor Experience Management Team, and wider business, to operate effectively. **Company benefits...

  • Visitor Assistant Full Time

    4 months ago

    Edinburgh, United Kingdom The Scotch Whisky Experience Full time

    PASSIONATE ABOUT CREATING MEMORIES & A DYNAMIC STORY TELLER We exist to help the world fall in love with Scotch whisky. We achieve this by inspiring, enthusing, educating and impassioning our visitors about Scotch whisky in everything we do. Located at the top of Edinburgh’s historic Royal Mile, we embody the renowned Scottish hospitality and ensure...

  • Housekeeping Team Member

    3 months ago

    Edinburgh, United Kingdom Lost Shore Surf Resort Full time

    **Join Our Team: Housekeeping Team Member** **About Us: Lost Shore** is about bringing a world-first and world-beating surf resort to the outskirts of the capital. The largest inland wave pool in Europe, arriving next to Europe’s largest indoor climbing arena, is going to put Scotland on the map for all the right reasons! But it’s the range of other...

  • Night Security Team Member

    3 months ago

    Edinburgh, United Kingdom Lost Shore Surf Resort Full time

    **Join Our Team: Night Security Team Member** **About Us**:Lost Shore** is about bringing a world-first and world-beating surf resort to the outskirts of the capital. The largest inland surfing pool in Europe, arriving next to Europe’s largest indoor climbing arena, is putting Scotland on the map for all the right reasons! But it’s the range of other...

  • Landscaping Team Member

    3 months ago

    Edinburgh, United Kingdom Lost Shore Surf Resort Full time

    **Join Our Team: Landscaping Team Member** **About Us: Lost Shore** is about bringing a world-first and world-beating surf resort to the outskirts of the capital. The largest inland wave pool in Europe, arriving next to Europe’s largest indoor climbing arena, is going to put Scotland on the map for all the right reasons! But it’s the range of other...

  • Retail Team Member

    3 months ago

    Edinburgh, United Kingdom Lost Shore Surf Resort Full time

    **Join Our Team: Retail Team Member** **About Us**:Lost Shore** is about bringing a world-first and world-beating surf resort to the outskirts of the capital. The largest inland wave pool in Europe, arriving next to Europe’s largest indoor climbing arena, is putting Scotland on the map for all the right reasons! But it’s the range of other activities...

  • Retail Team Member

    3 months ago

    Edinburgh, United Kingdom Lost Shore Surf Resort Full time

    **Join Our Team: Retail Team Member** **About Us**:Lost Shore** is about bringing a world-first and world-beating surf resort to the outskirts of the capital. The largest inland wave pool in Europe, arriving next to Europe’s largest indoor climbing arena, is putting Scotland on the map for all the right reasons! But it’s the range of other activities...

  • Health Visitor

    2 days ago

    Edinburgh, Edinburgh, United Kingdom NHS Scotland Full time

    Job Opportunity: Health VisitorWe are seeking enthusiastic and experienced health visitors to join our team in the Balfron area of NHS Forth Valley.About the RoleThis is a part-time position, working Monday to Wednesday, and involves working with a varied client population, including children and families with known additional needs.Key...

  • Health Visitor

    2 days ago

    Edinburgh, Edinburgh, United Kingdom NHS Scotland Full time

    Job Opportunity: Health VisitorWe are seeking enthusiastic and experienced health visitors to join our team in the Balfron area of NHS Forth Valley.About the RoleThis is a part-time position, working Monday to Wednesday, and involves working with a varied client population, including children and families with known additional needs.Key...

  • Night Security Team Member

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Lost Shore Surf Resort Full time

    Job Summary:The Night Security Team Member will play a critical role in ensuring the safety and security of our visitors at Lost Shore Surf Resort. This position requires a high level of attention to detail, excellent communication skills, and the ability to work independently in a fast-paced environment.Key Responsibilities:Respond to issues and queries...

  • Night Security Team Member

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Lost Shore Surf Resort Full time

    Job Summary:The Night Security Team Member will play a critical role in ensuring the safety and security of our visitors at Lost Shore Surf Resort. This position requires a high level of attention to detail, excellent communication skills, and the ability to work independently in a fast-paced environment.Key Responsibilities:Respond to issues and queries...

  • Surf Desk Team Member

    3 months ago

    Edinburgh, United Kingdom Lost Shore Surf Resort Full time

    **Join Our Team: Surf Desk Team Member** **About Us**:Lost Shore** is about bringing a world-first and world-beating surf resort to the outskirts of the capital. The largest inland wave pool in Europe, arriving next to Europe’s largest indoor climbing arena, is putting Scotland on the map for all the right reasons! But it’s the range of other...

Visitor Experience Team Member

4 months ago

Edinburgh, United Kingdom Lost Shore Surf Resort Full time

**Join Our Team: Visitor Experience Team Member at Lost Shore Surf Resort**

**About Us: Lost Shore** is about bringing a world-first and world-beating surf resort to the outskirts of the capital. The largest wave pool in Europe, arriving next to Europe’s largest indoor climbing arena, is going to put Scotland on the map for all the right reasons

But it’s the range of other activities and leisure offerings that make us so special, offering something for everyone.

Picture a surfing paradise where surfers, tourists, and locals converge—a place where adventure meets relaxation.

**The Role: Visitor Experience Team Member**

The Visitor Experience Team holds the key to crafting unforgettable experiences for our visitors, from the moment they consider visiting to long after they've left. Their role encompasses everything from answering inquiries and resolving concerns to handling transactions swiftly and accurately. Join our team at Lost Shore Surf Resort and become a vital part of shaping unforgettable moments for our visitors, ensuring every interaction leaves a lasting impression.

**What you will be doing**:

- Responding to Visitor queries about the Resort, either in person, on the phone or using our CRM and Bookings systems.
- Working as a Team Member of the Visitor Experience (VE) Team, in both front of house and back of house capacities.
- Accountable for delivering a world class Visitor experience and ensuring that information is delivered accurately, timely and in an appropriate manner.
- Reporting to the VE Manager and working with the VE Team Leaders.

**Visitor Experience**:Delivering exceptional visitor experiences by mastering our offerings, understanding our Visitor’s needs and exceeding their expectations through attentive communication and continuous improvement.

**Working as a Team**:Collaborating with VE Team Leaders to foster a vibrant workplace culture, adapting to feedback, actively participating in team discussions and demonstrating a proactive approach to problem-solving, while ensuring adherence to our organisational policies and procedures.

**Financial Aspirations**:Working with VE Team Leaders to meet visitor targets, manage visitor bookings effectively and uphold our terms and conditions and financial policies.

**Ways of Working**:Working with VE Team Leaders to maintain legal compliance (GDPR), prioritise health and safety, uphold our brand values and maintain accurate records, to create a secure and trusted environment for our visitors at all times.

**Qualifications, Skills and Experience**
- Customer-centric approach, consistently raising the bar and striving for unparalleled service standards.
- Flourishes in high-pressure environments, driven by boundless energy and a relentless pursuit of excellence.
- Embraces a spirit of enjoyment with a passion for our core offerings and experiences.
- Maintains composure in challenging scenarios, adept at resolving issues and emergencies swiftly and effectively, ensuring visitor satisfaction remains paramount.

**Additional Information**:
As a Visitor Experience Team Member, you’ll need to be flexible with your schedule. Our resort operates seven days a week, and early morning, late evening and weekend work will be required. Your commitment to ensuring the resort’s smooth operation during peak times is essential.

**Why join the Lost Shore Team?**
- A front-row seat to the opening of Europe’s largest inland surf resort.
- Sunsets over the surf lake (because everyone need a moment to breathe).
- A team that knows how to have fun at work but equally understands the value of hard graft.
- A chance to put your stamp on Lost Shore’s legacy.
- On top of an attractive salary you will also enjoy a competitive benefits package including 28 days paid holiday, pension and lots more

INDFOH