Financial Systems Support Team Leader

2 weeks ago


Edinburgh, United Kingdom Candidate Source - TEAM Full time

A leading investment management business based in Edinburgh is looking for a Financial Systems Support Team Leader to work alongside a team of two other analysts. This is a hybrid working role allowing for a mix of working from home and from the city centreoffice location with excellent transport links - train / bus / tram.
As a Financial Systems Support Team Leader you will:

- Answer calls on the users support queue (c. 80 users)
- Prioritise resolution of calls raised working closely with other analysts
- Liaise with end users, vendors, and other 3rd party consultants to ensure the prompt closure of calls within SLAs
- Perform root cause analysis on issues identified and build process improvement tasks to eliminate recurrence of these items

We are keen to speak to people about thisFinancial Systems Support Team Leader opportunity who have the following skills and experience:

- Previous experience of leading a team however the company is also happy to consider analysts looking for that first step into leadership
- Proven experience of working in a helpdesk / user support role
- Experience in systems administration / configuration
- Customer service focussed

Desirable Skills:

- ITIL Service Management Framework experience
- Experience of working in a Finance department
- Experience with Excel / VBA

The company uses a wide range of technology in their finance department and any experience of the following is highly advantageous; Expensify, Kyriba, Proactive, Infor Sunsystems, Infor BI, Advantage Fee, Alteryx ETL, OLAP cubes, and Microsoft Power Platforms.
This role is for an initial six month fixed term contract. The benefits package includes 15% pension contributions and private health cover.


  • Software Team Leader

    2 weeks ago


    Edinburgh, United Kingdom BAE Systems Full time

    **Edinburgh** **Air** **Engineering** **Experienced professionals** Job Title: Software Team Leader Location: Hillend, Fife,We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this,particular role. **Salary**: Competitive What you’ll be doing: - Generation and management of...


  • Edinburgh, United Kingdom Pertemps Network Group Full time

    **Business Support Team Leader**: - 263100572**£16.37 Per Hour** - Full Time**Temporary** **Edinburgh, City of Edinburgh** **Administration** **Job Description**: - Are you ready to make a meaningful impact? Join us in revolutionising passenger transport services in Edinburgh! We're seeking a dedicated individual to fill a dynamic full-time role at...


  • Edinburgh, United Kingdom Pertemps Edinburgh Full time

    Are you ready to make a meaningful impact? Join us in revolutionising passenger transport services in Edinburgh! We're seeking a dedicated individual to fill a dynamic full-time role at Peffer Place. Position: Business Support Team Leader Hours: Full-time, 36 hours per week Pay: £16.37 per hour Contract Length: 6 months with possible extension ...


  • Edinburgh, United Kingdom Pertemps TM Full time

    Are you ready to make a meaningful impact? Join us in revolutionising passenger transport services in Edinburgh! We're seeking a dedicated individual to fill a dynamic full-time role at Peffer Place.Position: Business Support Team LeaderHours: Full-time, 36 hours per weekPay: £16.37 per hourContract Length: 6 months with possible extensionLocation:...

  • Financial Modeller

    4 weeks ago


    Edinburgh, United Kingdom Nucleus Financial Full time

    **About the role** As we continue through an exciting phase of organisational growth and evolution, we are seeking to extend the breadth and depth of our finance service offering and we currently have a great opportunity to join our finance team as an expert financial modeller to support the development, monitoring, and continuous improvement of our finance...

  • Team Leader

    5 days ago


    Edinburgh, United Kingdom HRC Recruitment Full time

    _**Team Leader - Financial Service**_ - **Edinburgh - Hybrid after training**_ - **Salary - up to £35,000 DOE**_ We are recruiting a financial administrator to join a large financial services company based in Glasgow where they believe people come first. Are you looking for a new challenge within a fast-paced environment that offers excellent training and...

  • Team Leader

    6 days ago


    Edinburgh, United Kingdom Search Consultancy Full time

    Team Leader | Edinburgh City Centre Monday to Friday 9-5 | Potential for Hybrid Working Pay rate - up to £35,000 per annum 7 month Fixed Term Contract Search Consultancy are currently working with one of the UK's leading financial services company's to recruit a Team Leader. This role is a 7 month fixed term contract, with the potential for...


  • Edinburgh, City of Edinburgh, United Kingdom Pertemps Full time

    Are you ready to make a meaningful impact? Join us in revolutionising passenger transport services in Edinburgh! We're seeking a dedicated individual to fill a dynamic full-time role at Peffer Place.Position: Business Support Team LeaderHours: Full-time, 36 hours per weekPay: £16.37 per hourContract Length: 6 months with possible extensionLocation:...

  • Office Team Leader

    2 weeks ago


    Edinburgh, United Kingdom Williams Lea Limited Full time

    Office Team LeaderJob title: Office Team LeaderSalary: £28,000 per annumLocation: EdinburghContract: Permanent, full time. 37.5 hours per weekShifts: Monday to Friday, rotational shift basis between 8am and 6pmWilliams Lea seeks an Office Team Leader to join our team!Williams Lea is the leading global provider of skilled business-critical support services...

  • Team Leader

    2 days ago


    Edinburgh, United Kingdom WHSmith Full time

    Team Leader - WHSmith - EDINBURGH AIRPORT Contract Type: Permanent Working hours: 39 As a Team Leader in our Edinburgh store, you’ll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues...

  • Team Leader

    6 days ago


    Edinburgh, United Kingdom Vigilant Security Full time

    SJQ is a world-renowned retail-led mixed-use destination comprising 850,000sf of prime retail, food and leisure space, a multi-screen cinema, a world-class “W” hotel, 152 private apartments and a 4-star aparthotel. **Job Purpose** Croma Vigilant are seeking a professional control room Team Leader who will be based within a newly built prestigious...


  • Edinburgh, United Kingdom The Progeny Group Full time

    Paraplanning Team Leader Department: Wealth Employment Type: Full Time Location: Edinburgh, UK Description As a Paraplanning Team Leader you will be responsible for the day to day running and development of the paraplanning team, ensuring that work is produced efficiently and to the highest standard. You will work collaboratively with your team...

  • team leader

    7 days ago


    Edinburgh, Edinburgh, United Kingdom WH Smith Full time

    Team Leader – WHSmith – EDINBURGH AIRPORTContract Type: PermanentWorking hours: 39 Hours 5/7 including weekends Early shifts start at 4am and late shifts finish at 11pm and will be a mixture of early and late shifts including weekends As a Team Leader in our EDINBURGH store, you'll lead and inspire your team to provide exceptional customer service, meet...

  • team leader

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom WH Smith Full time

    Team Leader – WHSmith – EDINBURGH AIRPORTContract Type: Permanent Working hours: 39Please note this role includes 3am starts and late finishes of 11pm 5/7 days including weekends. Please only apply if you are able to work these hoursAs a Team Leader in our Edinburgh store, you'll lead and inspire your team to provide exceptional customer service, meet...


  • Edinburgh, United Kingdom SmartPA Full time

    **Business Support Team Leader role with SmartPA, based in our Edinburgh office.** Tired of your mundane and repetitive day job? Come and join our ever-growing team at SmartPA where you will be supporting an eclectic range of clients - from corporates to one man bands, you’ll see it all! SmartPA are leading the way towards a new working world, providing...

  • Team Leader

    7 days ago


    Edinburgh, United Kingdom WHSmith Full time

    Job Description Team Leader – WHSmith – EDINBURGH AIRPORT Contract Type: Permanent Working hours: Hours 5/7 including weekends Early shifts start at 4am and late shifts finish at pm and will be a mixture of early and late shifts including weekends  As a Team Leader in our EDINBURGH store, you’ll lead and inspire your team to provide...

  • Team Leader

    3 days ago


    Edinburgh, United Kingdom Greene King Pubs Full time

    Company Description As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy. Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together....

  • Team Leader

    6 days ago


    Edinburgh, United Kingdom Greene King Pubs Full time

    Company Description As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy. Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together....


  • Edinburgh, United Kingdom Lost Shore Surf Resort Full time

    **Join Our Wave: Visitor Experience Team Leader** **About Us**:Lost Shore** is about bringing a world-first and world-beating surf resort to the outskirts of the capital. The largest inland wave pool in Europe, arriving next to Europe’s largest indoor climbing arena, is putting Scotland on the map for all the right reasons! But it’s the range of other...

  • Team Leader

    2 days ago


    Edinburgh, United Kingdom Home Bargains Full time

    Job Introduction Home Bargains' Team Leaders support their store team to provide an excellent retail experience for our customers and deliver on store performance targets. Team Leaders are required to successfully complete the Store Management Induction within the first 6 weeks of starting. This is a comprehensive 6 week programme which is completed via...