Customer Service/receptionist
6 months ago
Responsibilities:
- Assist customers with inquiries, concerns, and requests in a timely and professional manner
- Maintain customer records and update information as needed
- Perform data entry tasks to input customer information and update databases
- Utilize computerized systems and software to perform tasks effectively
- Demonstrate excellent phone etiquette when communicating with customers
- Maintain a high level of organization to ensure efficient workflow
Qualifications:
- Previous experience in a customer service role preferred
- Strong data entry skills with a high level of accuracy
- Familiarity with office equipment and computerized systems
- Excellent organizational skills with the ability to multitask effectively
- Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
**Job Types**: Full-time, Permanent
**Salary**: £14,813.28-£26,000.00 per year
**Benefits**:
- Company pension
- Employee discount
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (required)
- Administrative experience: 1 year (required)
**Language**:
- English (required)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- 1UA. (required)
Work Location: In person
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