Customer Service/receptionist

6 months ago


Inverness, United Kingdom It-Garage services Full time

Responsibilities:

- Assist customers with inquiries, concerns, and requests in a timely and professional manner
- Maintain customer records and update information as needed
- Perform data entry tasks to input customer information and update databases
- Utilize computerized systems and software to perform tasks effectively
- Demonstrate excellent phone etiquette when communicating with customers
- Maintain a high level of organization to ensure efficient workflow

Qualifications:

- Previous experience in a customer service role preferred
- Strong data entry skills with a high level of accuracy
- Familiarity with office equipment and computerized systems
- Excellent organizational skills with the ability to multitask effectively
- Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

**Job Types**: Full-time, Permanent

**Salary**: £14,813.28-£26,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (required)
- Administrative experience: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- 1UA. (required)

Work Location: In person


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