Director of Sales

1 month ago

London, United Kingdom Marriott International, Inc Full time

**Job Number** 23054980

**Job Category** Sales & Marketing

**Location** London Marriott Hotel Canary Wharf, 22 Hertsmere Road, London, England, United Kingdom VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

**Position**:
Director of Sales

**Date**: 2023

**Business Unit**:
London Marriott Canary Wharf Hotel & Executive Apartments

**Department:
Sales & Marketing

**Reports to**:
Director of Sales & Marketing

**JOB SUMMARY**

Ideally situated in the heart of Canary Wharf, the London Marriott Canary Wharf Hotel & Executive Apartments is the perfect place to work for those seeking a fast-paced job in a thriving business community. With headquarters of major corporations on its doorstep, along with major event centres and venues, no two days are ever the same. Make this your address in Canary Wharf.

As the local, on property sales contact for customers, the Director of Sales is responsible for total account management of the existing account portfolio and segments, as well as proactively soliciting and developing new business opportunities with significant revenue potential. Their focus is to build long-term, value-based customer relationships that enable the Hotel & Executive Apartments to achieve sales objectives. The Director of Sales will work to achieve their personal goals, and support team related revenue goals. This role is also responsible for leading and developing the Sales Manager and Sales Executive to achieve their goals, which supports the Hotel & Executive Apartments success. In addition, they will work to inspire and facilitate growth to retain talent within Marriott International.

**SCOPE/ BUSINESS CONTEXT**
- A permanent position based at the London Marriott Canary Wharf Hotel & Executive Apartments****:

- Number of Direct Reports - 2
- Titles of Direct Reports - Sales Manager, Sales Executive

**CANDIDATE PROFILE**

**Experience**:

- **Prior team leadership experience is desirable but not essential.**:

- **Marriott sales experience is desirable but not essential.**:

- **Previous proactive experience of the Business Transient, complex Groups, Catering and extended stay segments in 4/5* hotel.**

**Skills and Knowledge**:

- **Leadership**_ -_ effective decision-making skills, implementing and leading sales initiatives, supporting goals of direct reports and hotel targets, supports leadership with strong associate engagement and retention.
- **Communication & interpersonal skills**_ - _high standard of written and verbal English is essential with the ability to build long lasting relationships with clients. As well as the ability to build strong relationships with leaders, peers and associates in the hotel and wider Marriott network.
- **Sales and Events Skills**_- _Strong understanding of sales and events systems and processes, efficient problem-solving skills, and ability to find solutions.
- **Sales Segmentation**_ -_ in-depth understanding of key sales segments including groups, business transient, catering, and extended stay.
- **Reporting Skills**_ - _facility to analyse market, business and economic trends impacting key accounts or segments, and how to use findings to develop initiatives and strategies.
- **Financial understanding**_ - _ability to understand and interpret P&L statements, setting accounts specific revenue targets.
- **Collaboration**_ - _supporting collaboration with Operations Department on guest experiences strategies.
- **Legal Understanding**_ -_ confidence in handling contractual agreements.

SPECIFIC DUTIES
- The following are specific responsibilities and contributions critical to the successful performance of the position:_

**Sales and Marketing**
- Account Management - Creates sales strategy for account penetration across all segments (Business Travel, Group and Catering).
- Executes sales strategy to achieve goals for all assigned hotels.
- Understands the impact of department’s operation on the overall financial goals; educates staff on details as appropriate.
- Develops contracts and correspondence, manages opportunity details and proactively develops customer solutions.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Participates in local and international travel to represent hotel & apartments at trade shows, sales missions, conferences etc.
- Proactively identifies, qualifies and solicits new business opportunities to achieve personal and hotel revenue goals.
- Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Works independently or centrally, depending on account, with Corporate/Group and Catering Segments to establish appropriate business transient pricing for assigned accounts.
- Works collaboratively with off-property sales channels (e

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