German Customer Service Advisor
2 weeks ago
German Customer Service Advisor
- Description - Fully Remote
Principal Responsibilities
- Obtain and track payment commitments
- Direct/manage customer requests/instructions, copy invoices, SOA, BRH, service cancellation requests, billing disputes or questions, missing payment investigations, customer account changes (name, address, contact, VAT References, PO references), payment or credit allocations, refund eligibility
- Account reconciliations and investigations
- Account management
- Translating customer correspondence - using supported languages only
- Project Management
- Timely escalation management (internal & external)
Skills, Experience & Attributes
- Fluent in German (verbal & written)
- Excellent verbal communication (clear, concise and precise speech)
- Effective listening
- Sufficient mathematical knowledge, required for their particular role
- Sound judgment and decision making
- Good keyboard typing and computer literacy
- High attention to detail
- Ability to multi-task, set priorities
Salary £19,000 - £20,000 plus bonus
-
German Customer Service Advisor
4 days ago
Edinburgh, United Kingdom CCA Recruitment Group Full timeOur client, a rapidly expanding company based in Edinburgh, are seeking experienced Customer Service Representatives who are fluent in German to join their dynamic team. If you're passionate about travel and enjoy helping customers fulfil their travel dreams, this could be the perfect opportunity for you. The position offers hybrid working arrangements after...
-
German Customer Service Advisor
2 weeks ago
Edinburgh, United Kingdom CCA Recruitment Group Full timeOur client, a rapidly expanding company based in Edinburgh, are seeking experienced Customer Service Representatives who are fluent in German to join their dynamic team. If you're passionate about travel and enjoy helping customers fulfil their travel dreams, this could be the perfect opportunity for you. The position offers hybrid working arrangements...
-
German Customer Service Advisor
2 weeks ago
Edinburgh, United Kingdom CCA Recruitment Group Full timeOur client, a rapidly expanding company based in Edinburgh, are seeking experienced Customer Service Representatives who are fluent in German to join their dynamic team. If you're passionate about travel and enjoy helping customers fulfil their travel dreams, this could be the perfect opportunity for you. The position offers hybrid working arrangements...
-
German Customer Service Advisor
2 weeks ago
Edinburgh, United Kingdom CCA Recruitment Group Full timeOur client, a rapidly expanding company based in Edinburgh, are seeking experienced Customer Service Representatives who are fluent in German to join their dynamic team. If you're passionate about travel and enjoy helping customers fulfil their travel dreams, this could be the perfect opportunity for you. The position offers hybrid working arrangements after...
-
Customer Service Advisor
4 weeks ago
Edinburgh, United Kingdom Trip.com Full time**Customer Service Advisor** **About us** **Role Overview** We are seeking high-performing, passionate and enthusiastic Customer Service Advisors to join us on our journey of growth and expansion into the European market. The standard working pattern will be 37.5 hours per week. You will work shifts on a rotation basis including weekends and public...
-
Customer Service Advisor
2 days ago
Edinburgh, United Kingdom LinkPoint Resources Limited Full timeWe specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for a Customer Service Advisor to work for a leading brand. The role holder will provide world class customer service to prospective customers. £30,000 + Private Medical + Pension + Income Protection + Great Flexible Benefits...
-
Customer Service Advisor
2 weeks ago
Edinburgh, United Kingdom LinkPoint Resources Limited Full timeWe specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for a Customer Service Advisor to work for a leading brand. The role holder will provide world class customer service to prospective customers.£30,000 + Private Medical + Pension + Income Protection + Great Flexible BenefitsCustomer...
-
Customer Service Advisor
4 weeks ago
Edinburgh, United Kingdom LinkPoint Resources Ltd Full timeReference: - MH CSA 485421- Sector: - Account Manager, Administration, Brand Manager, Digital Marketeer, Events, General & Other, Marketing, Marketing & Business Development, Office Management, Office Support, Other, Other, Receptionist- Salary: - £30,000 Per Annum- Benefits: - Private Medical + Pension + Income Protection + Great Flexible Benefit-...
-
Customer Service Advisor
7 days ago
Edinburgh, United Kingdom Tate Full time_If you always put the customer first and have a_ passion for helping people and creating an outstanding customer experience, then you could be the perfect fit for this role of Customer Service Advisor at **the Phoenix Group**. Your natural problem-solving and people skills will be highly valued by your customers, colleagues and manager in this role. We are...
-
Customer Service Advisor
4 weeks ago
Edinburgh, United Kingdom BES - Goole Full timeBailey Employment Services are recruiting on behalf of Lloyds Banking Group in Edinburgh.. Could you help Lloyds Banking Group become the best bank for customers? As one of the UK’s leading financial services Groups, Lloyds Banking Group are currently seeking motivated and enthusiastic individuals to become a part of their mortgage servicing team. **As a...
-
Customer Service Advisor
4 weeks ago
Edinburgh, United Kingdom ALPHAATOMIC LTD Full timeAs a Customer Service Advisor, you will be responsible for assisting customers with inquiries, resolving issues, and providing support to ensure their satisfaction. **Duties**: - Provide exceptional customer service by promptly responding to customer inquiries and resolving issues - Analyse customer needs and recommend appropriate solutions or product -...
-
Customer Service Advisor
4 weeks ago
Edinburgh, United Kingdom ALPHAATOMIC LTD Full time**Customer Service Advisor** **Responsibilities**: - Provide exceptional customer service and support to clients in person - Respond to customer inquiries and resolve issues in a timely and professional manner - Analyse customer accounts and provide accurate information regarding products and services - Collaborate with cross-functional teams to address...
-
Customer Service Advisor
4 weeks ago
Edinburgh, United Kingdom Pertemps Network Group Full time**Job Description**: **Mortgage Customer Service Administrator** We are working alongside one of our prestigious banking clients to work within the Mortgages department. **Hours**: - 35 hours per week between 8am - 8pm Monday to Saturday (5 out of 6 days) **Location** - Pentland House, Edinburgh **Salary** - £10.63 per hour **Contract Length**: - 12...
-
Customer Service Advisor
4 weeks ago
Edinburgh, United Kingdom ALPHAATOMIC LTD Full timeAre you a people person with a knack for problem-solving? Do you thrive in a fast-paced environment where every interaction is an opportunity to make a positive impact? If so, we want you to join our team as a Customer Service Advisor! **Responsibilities**: - Assist customers in navigating our products/services, addressing concerns, and resolving issues in...
-
Customer Service Advisor
4 weeks ago
Edinburgh, United Kingdom VP GROUP LTD Full timeWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Advisor. As a pivotal member of our organization, you will be responsible for ensuring exceptional customer experiences through efficient communication and problem-solving skills. **Responsibilities**: - Provide exceptional customer service and support to...
-
Customer Service Advisor
21 hours ago
Edinburgh, United Kingdom Pendragon Plc Full timeCustomer Service Advisor Location: Renault Edinburgh A basic salary of £26,000 with a bonus of £4,000 and pension, critical illness pay, life assurance, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services. Are you a confident customer service superstar who's passionate...
-
Customer Services Advisor
4 weeks ago
Edinburgh, United Kingdom C&M Executive Recruitment Full time**Customer service advisors** - French speakers Required for this expanding travel company. They are looking to fill 4 positions, office based 23k plus 1k language allowance. They are looking for fluent French speakers from travel, hospitality or other service related industries. 2 years call centre experience is a must. **Customer service advisors...
-
Customer Service Advisor
7 days ago
Edinburgh, United Kingdom Edinburgh Airport Full timeWe are looking for Customer Service Advisors to join the team at Edinburgh Airport Services. Our team is made up of dedicated and multi-skilled personnel who help support thousands of people coming through the airport every day as well as delivering our day-to-day operations. **Terminal CSA** We are offering 37 hours per week. There is the opportunity to...
-
Customer Service Advisor
4 weeks ago
Edinburgh, United Kingdom BES - Goole Full timeBailey Employment Services are currently recruiting Customer Service Agent for our client Lloyds Banking Group in Edinburgh. **The position**: Reporting to a Team Manager, a Business Banking advisor delivers an excellent customer experience for new to bank customers, supporting our customers through the process of opening their Business Accounts. The...
-
Customer Service Advisor
4 weeks ago
Edinburgh, United Kingdom AMS Full timeThis Role is within the a major main street bank - through AMS. This role is based in Edinburgh and as such all normal working days must be carried out in the office. **Working hours: Monday to Friday 9AM-5PM** **Salary £11.42 Hourly** **35 hours weekly** Join us as a Customer Service Advisor - This is an opportunity to make a positive impact to our...