Ecommerce Customer Service Full Time

6 months ago


Heywood, United Kingdom Doodle Products Limited, Full time

Doodle Products Limited, fast growing online retailer which is looking for staff to join our team.

Job description

Part of a customer service team of 4 people. We have a combined team of over 40 people In the company. Must be able to follow instructions and listen to team leaders.

Have to answer calls and customer queries.

A full time job direct with doodle. Wages will increase after 3 months.

Become part of a fast growing online retailer with huge potential to grow within the role. Working within a busy office warehouse
**- **Customer care experience required
- Full time job in fast paced office
- wages 13.00 per hour and overtime available
- If you perform well then there will be these wage rises
- wage rise of 25p in June
- Contacting courier companies by telephone
- Daily printing dispatch/shipping labels
- Processing customer returns

7.30 am to 4.30 pm, option for extra hours available

**Previous experience and skills**:
Must have e-commerce experience

Good Communication Skills, Excellent Listening Skills, Results-Driven, Able to Work as a Team, Ability to Work in Fast-Paced Environment, Ability to Work Under Pressure, Pays Attention to Detail, Fast Learner

Problem-Solver, Multi-tasking, Prioritising, Phone Etiquette

Must have Good IT skills. Excel word outlook

Stock control and warehouse experience desirable

**We are looking for**:
An individual with a passion for helping customers and experience delivering excellent customer service, in an eCommerce environment

Hard working, efficient, responsible, a fast learner, well organised and punctual

Works with management to maintain best practices for efficient communication with customers

Ability to adapt to work in a fast paced environment
- If you perform well then there will be these wage rises

**Salary**: £13 per hour and will increase over the next 6 months

Expected hours: 50 per week

mon
- fri
- 7.30 am - 4.30 pm

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 3 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

**Job Types**: Full-time, Permanent

Pay: From £13.00 per hour

Expected hours: 50 per week

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking

Supplemental pay types:

- Performance bonus

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 4 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: Ecom



  • Heywood, United Kingdom Doodle Products Limited, Full time

    Doodle Products Limited, fast growing online retailer which is looking for staff to join our team. Job description Become part of a fast growing online retailer with huge potential to grow within the role. Working within a busy office warehouse **- **Customer care experience required - Full time job in fast paced office - wages 12.25 per hour and overtime...


  • Heywood, United Kingdom Doodle Products Limited, Full time

    Doodle Products Limited, fast growing online retailer which is looking for staff to join our team. Job description Become part of a fast growing online retailer with huge potential to grow within the role. Working within a busy office warehouse **- **Customer care experience required - Full time job in fast paced office - wages 12 per hour and overtime...


  • Heywood, United Kingdom Doodle Products Limited, Full time

    Doodle Products Limited, fast growing online retailer which is looking for staff to join our team. Job description Become part of a fast growing online retailer with huge potential to grow within the role. Working within a busy office warehouse **- **Customer care experience required - Full time job in fast paced office - wages 12 per hour and overtime...


  • Heywood, United Kingdom Doodle Products Limited, Full time

    Doodle Products Limited, fast growing online retailer which is looking for staff to join our team. Job description Become part of a fast growing online retailer with huge potential to grow within the role. Working within a busy office warehouse **- **Customer care experience required - Full time job in fast paced office - wages 13.50 per hour and overtime...


  • Heywood, United Kingdom Doodle Products Limited, Full time

    Doodle Products Limited, fast growing online retailer which is looking for staff to join our team. Job description Become part of a fast growing online retailer with huge potential to grow within the role. Working within a busy office warehouse **- **Customer care experience required - Full time job in fast paced office - wages 12.50 per hour and overtime...


  • Heywood, United Kingdom Doodle Products Limited, Full time

    Doodle Products Limited, fast growing online retailer which is looking for staff to join our team. Job description Become part of a fast growing online retailer with huge potential to grow within the role. Working within a busy office warehouse **- **Customer care experience required - Full time job in fast paced office - wages 12 per hour and overtime...


  • Heywood, United Kingdom Doodle Products Limited, Full time

    Doodle Products Limited, fast growing online retailer which is looking for staff to join our team. Job description Become part of a fast growing online retailer with huge potential to grow within the role. Working within a busy office warehouse **- **Customer care experience required - Full time job in fast paced office - wages 12.50 per hour and overtime...


  • Heywood, United Kingdom Doodle Products Limited, Full time

    Doodle Products Limited, fast growing online retailer which is looking for staff to join our team. Job description Join our constantly growing customer service department. We have a combined team of over 40 people In the company. Become part of a fast growing online retailer with huge potential to grow within the role. Working within a busy office...


  • Heywood, United Kingdom Pennine Flooring Supplies Ltd Full time

    We are looking to employ a sales-driven and customer-oriented salesperson to determine the most effective solutions to increase company sales. The salespersons responsibilities include effectively dealing with all our customer requirements recommending solutions when necessary. Informing potential and existing customers of company promotions. You will also...


  • Heywood, United Kingdom Doodle Products Ltd Full time

    We are looking for a highly motivated and customer-focused Customer Service Representative to join our dynamic team. **Position Overview**: - As the first point of contact for our UK customers, you will play a vital role in providing exceptional service and support. **Key Responsibilities**: - Customer Interaction: Respond to customer inquiries, provide...

  • Warehouse Operative

    6 months ago


    Heywood, United Kingdom 360 BRAND GROUP LTD Full time

    This is a Full-time role and not Agency. Day To Day Duties - Picking - locating goods within the warehouse and picking customer orders - Packing - packing picked items ready to ship to customers - Other general warehouse duties - Unloading deliveries - Loading outbound deliveries - Good use of IT skills The shift times & working hours of a Warehouse...

  • Warehouse Operative

    6 months ago


    Heywood, United Kingdom 360 BRAND GROUP LTD Full time

    This is a Full-time role and not Agency. Day To Day Duties - Picking - locating goods within the warehouse and picking customer orders - Packing - packing picked items ready to ship to customers - Other general warehouse duties - Unloading deliveries - Loading outbound deliveries - Good use of IT skills The shift times & working hours of a Warehouse...


  • Heywood, United Kingdom 360 BRAND GROUP LTD Full time

    We are currently looking to appoint an experienced Customer Service Advisor to join our busy and growing team based in the Heywood area. You will report to the Operations Manager and be responsible for managing and maintaining existing Customers - your responsibilities will include: - Accurately logging and resolution of customer queries - Accurate and...


  • Heywood, United Kingdom D2R Full time

    **Customer Service Executive - Facilities Management - North Manchester - up to £25,000 + Bonus** **About the Company** Looking for an Customer Services Executive who would be responsible for customer service retentions. This is for a growing Building Services organisation in the North Manchester Area. This will be a key role in the interface between the...

  • Warehouse Operative

    7 months ago


    Heywood, United Kingdom 360 BRAND GROUP LTD Full time

    This is a Full-time role and not Agency. Day To Day Duties - Picking - locating goods within the warehouse and picking customer orders - Packing - packing picked items ready to ship to customers - Other general warehouse duties - Unloading deliveries - Loading outbound deliveries - Good use of IT skills The shift times & working hours of a Warehouse...

  • Warehouse Operative

    6 months ago


    Heywood, United Kingdom 360 BRAND GROUP LTD Full time

    This is a Full-time role and not Agency. Day To Day Duties - Picking - locating goods within the warehouse and picking customer orders - Packing - packing picked items ready to ship to customers - Other general warehouse duties - Unloading deliveries - Loading outbound deliveries - Good use of IT skills The shift times & working hours of a Warehouse...

  • Warehouse Operative

    6 months ago


    Heywood, United Kingdom 360 BRAND GROUP LTD Full time

    This is a Full-time role and not Agency. Day To Day Duties - Picking - locating goods within the warehouse and picking customer orders - Packing - packing picked items ready to ship to customers - Other general warehouse duties - Unloading deliveries - Loading outbound deliveries - Good use of IT skills The shift times & working hours of a Warehouse...


  • Heywood, United Kingdom 360 BRAND GROUP LTD Full time

    We are currently looking to appoint an experienced Customer Service Advisor to join our busy and growing team based in the Heywood area. You will report to the Customer Service Manager and be responsible for managing and maintaining existing Customers - your responsibilities will include: - Accurately logging and resolution of customer queries - Accurate...


  • Heywood, United Kingdom Pennine Flooring Supplies Ltd Full time

    We are looking to employ a sales-driven and customer-oriented salesperson to determine the most effective solutions to increase company sales. The salespersons responsibilities include effectively dealing with all our customer requirements recommending solutions when necessary. Informing potential and existing customers of company promotions. You will also...


  • Heywood, United Kingdom Northern Employment Services Ltd Full time

    **Heywood, 100% office based** **Monday to Thursday 08:30am - 5pm and Friday 08:30am to 4:30pm = 37 hours** **Salary**: £12.07 per hour - PAID WEEKLY An opportunity has arisen for an experienced Customer Service Officer to join the sales team for one of our well established clients based in the Heywood, Greater Manchester area on a 6-12 month temporary...