Estates Operations Coordinator

3 months ago

London, United Kingdom Lewisham and Greenwich NHS Trust Full time

This exciting opportunity has arisen within the Estates and Facilities Department for a Building Supervisor (Community) to join our busy Estates Services team to support to the UHL retained estates, including Lewisham Hospital and Community Sites.

Lewisham & Greenwich NHS Trust is looking for people who have the expertise, skills, and enthusiasm along with the right values to support and maintain critical healthcare facilities in our community to help us deliver environments that promote the health, safety, and welfare of staff and patients.

Supporting the Operational Estates team with a wide range of administrative and clerical tasks.

Manage, maintain and assist in the development of various CAFM systems including Planet FM, Micad IPR, and ZetaSafe, to support maintenance operations, e.g., creating and maintaining asset records, planned preventative maintenance tasks and plans.

Act as departmental 'work controller' supporting technical staff with the timely identification of issues and arrangements for the maintenance and repair of the engineering, building fabric, and associated equipment to ensure the safety, security and welfare of staff, visitors, and members of the public.

Deal with telephone queries on behalf of the department, escalating urgent and/or confidential communications to the appropriate person in a timely manner,provide advice to clients on minor Estates matters, act as a point of contact for the team and dealing and responding effectively with complex queries from stakeholders.

Develop and maintain effective electronic and paper filing systems to ensure that information is kept securely and is accessible to all members of the team whilst meeting all statutory, regulatory, and mandatory requirements.

To assist with personnel and operational administrative tasks, such as recording and monitoring of annual leave and sickness, makingbookings/travel arrangements, etc., as required.

Lewisham and Greenwich NHS Trust is a community focused provider of local and acute care, providing high quality services to over one million people living across the London boroughs of Lewisham, Greenwich and Bexley. With a turnover of around £700 million, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham and a range of community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.

As an organisation, we’ve made significant improvements for patients and staff in the last two and-a-half years. This is reflected in our most recent Care Quality Commission (CQC) inspection (from February 2020), which found improvements across the organisation and gave us an improved rating of “Good” in the Well-Led and Effective domains, in addition to the rating of “Good” that we had already achieved in the Caring domain. Our staff culture change programme has been key to the Trust’s improvement journey, as we’ve stabilised our workforce by reducing vacancy rates and improving staff retention. We’ve also significantly increased the representation of minority ethnic leaders across our clinical and corporate teams.

For full details of the job responsibilities please refer to the Job Description and Person Specification

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