Medical Support Secretary

7 months ago


Walsall, United Kingdom Walsall Healthcare NHS Trust Full time

You will be working within our busy Cardiology Department to provide an efficient, effective and secretarial support service as directed by The Care Group Support Officer to support the smooth running of the clinical team.

Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which will commence in 2021

We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.

Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement. We are committed to delivering high quality care in our wards and services and as part of our improvement plan to become an outstanding Trust by 2022

Key Responsibilities
1. Assists and supports team of Medical Secretaries to provide a comprehensive, medical audio and word-processing service to the clinical team to include the typing of clinic letters and discharge summaries using advanced keyboard skills.

2. Communicate effectively with all members of the multi-disciplinary team including medical staff both internally and externally as required. Convey information to Medical Secretaries for action as appropriate.

3. To use electronic data systems to make patient appointments under the supervision of Medical Secretaries.

4. Maintain, collate and compile data/information from appropriate IT packages i.e. Careflow, Fusion etc. in a prompt and efficient manner.

6. Arranging meetings for departmental team members as directed by Medical Secretaries.

7. Answer a wide range of internal and external calls, referring to Medical Secretaries where appropriate.

8. Assists and supports team of Medical Secretaries to provide a comprehensive, medical audio and word-processing service to the clinical team to include the typing of clinic letters and discharge summaries using advanced keyboard skills.

9. Communicate effectively with all members of the multi-disciplinary team including medical staff both internally and externally as required. Convey information to Medical Secretaries for action as appropriate.

10. Assists and supports team of Medical Secretaries to provide a comprehensive, medical audio and word-processing service to the clinical team to include the typing of clinic letters and discharge summaries using advanced keyboard skills.

please refer to JD for more description



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