Customer Service Administrator

2 months ago


Newtownabbey, United Kingdom Digby Morgan Full time

summary
- _ newtownabbey, northern ireland_
- _ £20,000 - £22,000 per year_
- _ permanent_- specialism
- customer services- sub specialism
- customer service- reference number
- PR-884617
- job details

Are you an experienced Customer Service Advisor that can offer exceptional customer care? Do you have an interest in the Legal sector? Would you thrive in a fast paced professional office environment?

Due to continued business growth, our client within the legal sector, is keen to recruit an experienced Customer Service Administrator to assist with new business client enquiries and offer professional customer care. This is an exciting opportunity to join a growing organisation & an established team specialising in Employment Law.

**Benefits**:

- Competitive salary £22000 per annum / £12.08 per hour
- 35 hour week Monday to Friday 9am-5pm, 1 hour lunch
- Glengormley BT36 location
- Pension & enhanced holiday package
- Significant scope for career development

**Requirements**:

- Previous Customer Service experience essential
- Strong administrative experience essential
- Volume call handling or call centre experience highly desirable
- An interest within the legal sector and employment law would be highly advantageous
- Previous experience within a corporate or legal environment highly desirable although not essential
- Proficient data entry skills & typing speed
- MS Word, Outlook & database management

**Responsibilities**:

- Handling volume customer enquiries from prospective clients in relation to employment law matters
- Making detailed and chronological notes of calls before forwarding full details to solicitors for assessment
- Case management
- Data entry
- Administrative support for the legal team as required

...Are you an experienced Customer Service Advisor that can offer exceptional customer care? Do you have an interest in the Legal sector? Would you thrive in a fast paced professional office environment?

Due to continued business growth, our client within the legal sector, is keen to recruit an experienced Customer Service Administrator to assist with new business client enquiries and offer professional customer care. This is an exciting opportunity to join a growing organisation & an established team specialising in Employment Law.

**Benefits**:

- Competitive salary £22000 per annum / £12.08 per hour
- 35 hour week Monday to Friday 9am-5pm, 1 hour lunch
- Glengormley BT36 location
- Pension & enhanced holiday package
- Significant scope for career development

**Requirements**:

- Previous Customer Service experience essential
- Strong administrative experience essential
- Volume call handling or call centre experience highly desirable
- An interest within the legal sector and employment law would be highly advantageous
- Previous experience within a corporate or legal environment highly desirable although not essential
- Proficient data entry skills & typing speed
- MS Word, Outlook & database management

**Responsibilities**:

- Handling volume customer enquiries from prospective clients in relation to employment law matters
- Making detailed and chronological notes of calls before forwarding full details to solicitors for assessment
- Case management
- Data entry
- Administrative support for the legal team as required**skills**:

- attention to detail**key benefits**:
career
career progression



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