Customer Service Administrator

2 weeks ago


Newtownabbey, United Kingdom Workshop recruitment Full time

**Newtownabbey**

**£10.56 per hour (£20600 per annum)**

**2-3 Months**

**Duties**
- Ensure all interactions with customers are conducted in a professional and courteous manner, while maintaining a fun and friendly tone of voice.
- Offer alternative solutions to customer issues where appropriate, with both the customer and business needs in mind.
- Respond to, report and answer service reviews across various platforms.

**Knowledge and Skills**
- Previous experience of working in a fast-paced office environment as part of a professional team.
- Strong written and spoken communication skills.
- Strong attention to detail and aiming for excellence in delivery.
- Highly organised and personally productive with the ability to plan, prioritise and organise your work load.
- The ability to work well under pressure whilst maintaining a positive, customer-centric attitude.
- Computer literate with good presentation skills



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