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Pgt Administrator X2

5 months ago

Glasgow, United Kingdom University of Glasgow Full time

**Job Purpose**
You will provide administrative support for the processes and procedures relating to students on the College of Medical, Veterinary and Life Sciences [MVLS] postgraduate taught [PGT] programmes and also provide an enquiry, information, advice and front-line support service to prospective, new and continuing MVLS PGT students. You will also support academic staff and colleagues involved in teaching administration including the cluster/programme and course leaders.

**Main Duties & Responsibilities**
1. Manage the primary sources of campus-based and online/distance learning [ODL] programme/course information. Liaising with programme/course leaders to ensure that the specifications are regularly reviewed and updated. Prepare new/change/withdrawal proposals in line with University and College approvals processes and associated timescales. Ensure all specifications updated for publication in the University's course catalogue and the Key Information Sets.
2. Manage all pre-session campus-based and online/distance learning [ODL] programme administration, including managing all teaching event bookings for courses on CMIS, ensuring correct class sizes, room sizes and any other facilities required for the courses; updating MyCampus enrolment controls; building and updating programme plans.
3. Support recruitment and conversion activities; organise and attend Open Days; programme induction meetings; prepare and upload to PIP student handbooks for PGT programmes and courses, set up programme and course Moodle sites.
4. Liaise with academic staff across the College directly involved in PGT programme and course provision to ensure that appropriate arrangements are in place to deliver shared courses, optional courses, including robust timetabling and room bookings.
5. Provide proactive support for PGT campus-based and online/distance learning [ODL] students throughout registration and enrolment, acting as a PGT Adviser for assigned post graduate programmes, updating MyCampus as required and ensuring all students are fully registered and enrolled and in receipt of any entitled financial award; provide advice and pastoral care to students; administer progression; and identify and progress any administrative withdrawals.
6. Interrogate student data to ensure accuracy of records and data reporting and liaise with central services [e.g., Registry, Finance] to ensure accuracy of student records. Make extensive use of MyCampus throughout the year to identify any issues or anomalies, including those relating to e.g., tuition fees, financial aid;
7. Key contact for Disability Service and ensure that relevant communication from Disability Service is communicated to relevant staff; and adequate examination arrangements for students with special needs. Advise students and staff on sources of student support.
8. Manage the attendance protocol for Tier 4 students; be responsible for ensuring effective communication with Registry on up-to-date UK Visas & Immigration [UKVI] policy and maintaining accurate records of engagement with studies for the purpose of the UKVI audit.
9. Manage the assessment process of assigned postgraduate courses and programmes and any additional required administration, which encompasses: preparing and uploading papers for written exams, adequate examination arrangements for students with special needs, ensuring all submission deadlines are met; handling the submission and processing of coursework/assignments including the use of plagiarism detection software; arranging for selected coursework scripts to be sent to external examiners; assisting programme leaders in all aspects of QEA, such as preparation of appeals and complaints documentation; co-ordinating all exam marks; organising and clerking board of examiners meetings; publishing exam results and uploading degree awards and prizes on MyCampus.
10. Producing results from course evaluation questionnaires [EVASYS] and providing data for annual course monitoring reports.
12. Provide administrative support [clerk] to key committees making use of University systems [such as Sharepoint, Moodle, OneDrive] for the management of committee paperwork.
13. Undertake other administrative tasks as requested by the PGT Manager and/or deputy.
Knowledge, Qualifications, Skills and Experience

**Knowledge/Qualifications**

**Essential**:

A1 Scottish Credit and Qualification Framework Level 7 [Advanced Higher / Scottish Vocational Qualification Level 3, Higher National Certificate] or equivalent, and experience of personal development in a similar role

**Desirable**:

B1 Understanding of University structures, policies and procedures [including but not limited to those governing learning, teaching and assessment, support for students with disabilities, data protection legislation]

**Skills**
Essential:

C1 First class organisational skills and a proven ability to prioritise work efficiently and multi-task whilst producing work of a high standard
C2 Excell