Current jobs related to Senior Academic Support Coordinator - Glasgow, Glasgow City - University of Glasgow

  • Academic Support Professional

    4 days ago

    Glasgow, Glasgow City, United Kingdom Randstad Student Support Full time

    Support Students to ThriveRandstad Student Support is seeking dedicated Specialist Mentors to assist students with disabilities or mental health conditions in their academic journey. As a Specialist Mentor, you will provide personalized support to help students overcome challenges and reach their full potential.Key Responsibilities:Assist students with...

  • Academic Support Specialist

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Randstad Student Support Full time

    Empower University Students to ThriveRandstad Student Support is seeking dedicated professionals to assist students with disabilities or mental health conditions in Glasgow. As a Specialist Mentor, you will provide personalized support to help students overcome academic challenges and achieve success.Key Responsibilities:Help students develop organization...

  • Academic Support Specialist

    2 days ago

    Glasgow, Glasgow City, United Kingdom Randstad Student Support Full time

    Are you passionate about helping students achieve their academic potential?Randstad Student Support is looking for an experienced Study Skills Mentor to provide personalized learning support to students with specific learning difficulties (SpLDs) in Glasgow.This hybrid role requires flexibility for both in-person and online sessions, tailored to student...

  • Academic Office Coordinator

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Additional Resources Full time

    Job Title: Academic Office CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Academic Office Coordinator to join our team. As a key member of our estate agency, you will be responsible for handling general administrative tasks, communicating with clients and stakeholders, and providing exceptional support to our team.Key...

  • Academic Support Specialist

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Randstad Student Support Full time

    Empower university students to thrive academically with Randstad Student Support. As a Specialist Mentor, you'll provide personalized support to students with disabilities or mental health conditions in Glasgow.Key Responsibilities:Develop organization and time management strategies with studentsBreak down tasks to meet deadlinesHelp students balance study...

  • Academic Support Specialist

    1 week ago

    Glasgow, Glasgow City, United Kingdom Randstad Student Support Full time

    Role OverviewRandstad Student Support is seeking an experienced Academic Support Specialist to provide personalized learning support to students with specific learning difficulties (SpLDs) in Glasgow.Key ResponsibilitiesDevelop and implement individual learning plans to foster independence and effective learning strategiesBuild on students' strengths and...

  • Academic Support Specialist

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Randstad Student Support Full time

    At Randstad Student Support, we're seeking a dedicated Academic Support Specialist to join our team. As a passionate advocate for student success, you'll provide personalized learning support to students with specific learning difficulties (SpLDs) in Glasgow.This hybrid role requires flexibility for both in-person and online sessions, tailored to student...

  • Academic Office Coordinator

    7 days ago

    Glasgow, Glasgow City, United Kingdom Additional Resources Full time

    Job Title: Academic Office CoordinatorJob Type: Full-Time / Part-Time, Monday - FridayAbout the Role:We are seeking a highly organized and communicative Academic Office Coordinator to join our team at Additional Resources. As a key member of our estate agency, you will be responsible for handling general administrative tasks, including communicating with...

  • Academic Support Specialist

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Randstad Student Support Full time

    Empower University Students to ThriveRandstad Student Support is seeking dedicated Specialist Mentors to assist students with disabilities or mental health conditions in Glasgow. As a Specialist Mentor, you will provide personalized support to help students overcome academic challenges and achieve success.Key Responsibilities:Help students develop...

  • Academic Support Specialist

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Randstad Student Support Full time

    Empower University Students to ThriveRandstad Student Support is seeking dedicated Specialist Mentors to assist students with disabilities or mental health conditions in Glasgow. As a Specialist Mentor, you will provide personalized support to help students overcome academic challenges and achieve success.Key Responsibilities:Help students develop...

  • Academic Support Specialist

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Randstad Student Support Full time

    Role OverviewRandstad Student Support is seeking an experienced Academic Support Specialist to provide personalized learning support to students with specific learning difficulties (SpLDs) in Glasgow.This hybrid role requires flexibility for both in-person and online sessions, tailored to student preferences.Key ResponsibilitiesDeveloping individual learning...

  • Relief Support Coordinator

    1 month ago

    Glasgow, Glasgow City, United Kingdom Victim Support Scotland Full time

    About Victim Support ScotlandWe are a leading charity providing support and information to people affected by crime in Scotland. Our mission is to empower victims and witnesses to recover from their experiences and to ensure that they receive high-quality support that meets their needs.Role OverviewWe are seeking Relief Support Coordinators to join our team...

  • Relief Support Coordinator

    1 month ago

    Glasgow, Glasgow City, United Kingdom Victim Support Scotland Full time

    About Victim Support ScotlandWe are a leading charity providing support and information to people affected by crime in Scotland. Our mission is to empower victims and witnesses to recover from their experiences and to ensure that they receive high-quality support that meets their needs.Role OverviewWe are seeking Relief Support Coordinators to join our team...

  • Academic Projects Coordinator

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom City of Glasgow College Full time

    Project Coordinator - AcademicJob Summary:The successful candidate will provide proactive and effective support and coordination of the Project Management service for College staff. This role will undertake the preparation, delivery, updating, and monitoring of all project documentation and will liaise with both staff and external stakeholders involved in...

  • Academic Projects Coordinator

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom City of Glasgow College Full time

    Project Coordinator - AcademicJob Summary:The successful candidate will provide proactive and effective support and coordination of the Project Management service for College staff. This role will undertake the preparation, delivery, updating, and monitoring of all project documentation and will liaise with both staff and external stakeholders involved in...

  • Relief Support Coordinator

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Victim Support Scotland Full time

    Empowering People Affected by CrimeWe are seeking a Relief Support Coordinator to join our team at Victim Support Scotland. As a Relief Support Coordinator, you will provide cover over weekdays, evenings, and weekends, supporting our team across Scotland.The ideal candidate will have experience in a similar role and be confident in challenging stereotyping,...

  • Relief Support Coordinator

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Victim Support Scotland Full time

    About Victim Support ScotlandWe are a leading charity that provides support and information to people affected by crime in Scotland. Our mission is to empower victims and witnesses to recover from their experiences and to ensure that they receive high-quality support that meets their needs.Role OverviewWe are seeking Relief Support Coordinators to join our...

  • Relief Support Coordinator

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Victim Support Scotland Full time

    About Victim Support ScotlandWe are a leading charity that provides support and information to people affected by crime in Scotland. Our mission is to empower victims and witnesses to recover from their experiences and to ensure that they receive high-quality support that meets their needs.Role OverviewWe are seeking Relief Support Coordinators to join our...

  • Academic Support Specialist

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Kaplan International Languages Full time

    Academic Support SpecialistWe are seeking an Academic Support Specialist to join our team. As an Academic Support Specialist, you will play a crucial role in supporting international students, helping them navigate the academic and cultural landscape, and ensuring they receive the necessary support to succeed in UK higher education environments.This is an...

  • Academic Support Specialist

    7 days ago

    Glasgow, Glasgow City, United Kingdom Kaplan International Languages Full time

    Academic Support SpecialistWe are seeking a highly motivated and student-focused Academic Support Specialist to join our team at Kaplan International Pathways. As an Academic Support Specialist, you will play a crucial role in supporting international students, helping them navigate the personal, academic, and cultural landscape of UK higher education...

Senior Academic Support Coordinator

2 months ago

Glasgow, Glasgow City, United Kingdom University of Glasgow Full time
Job Purpose

The role is pivotal in ensuring the seamless and effective provision of comprehensive, high-level assistance to Course Convenors and academic personnel within the School of Physics and Astronomy, directly reporting to the Learning and Teaching Manager.

Oversee the operations of the Teaching Support Team (TST), guaranteeing that all processes and protocols associated with the educational offerings are executed, thereby aiding the School in fulfilling its strategic goals and objectives.

Main Duties and Responsibilities
  1. Act as a deputy for the Learning and Teaching Manager, representing them in various capacities.

Address all inquiries related to teaching administration during their absence from university services, academic staff, and other stakeholders, and participate in meetings on their behalf, establishing overall priorities for support services.

Collaborate with the Learning and Teaching Manager to manage the organization, planning, and development of TST's workload while effectively prioritizing personal tasks to meet deadlines.

Independently assess office procedures and objectives, implementing necessary modifications.

Supervise TST personnel, ensuring the efficient delivery of services within the School in alignment with university and college standards.

Work closely with the Learning and Teaching Manager to facilitate successful recruitment processes within TST, monitor staff workload, and enhance individual performance to maximize contributions.

Oversee administrative tasks for the seven MSc programs within the School of Physics and Astronomy, leading and managing processes that support coursework submissions.

Serve as the primary TST contact for the PGT Convenor and PGT Project Coordinator, as well as for advisors, teaching staff, support personnel, and PGT students, providing specialized guidance for PGT-related inquiries.

Engage with project contacts across various industries and external placements, collaborating with the School of Engineering on shared courses and liaising with other departments regarding all aspects of the PGT lifecycle.

Manage the posting, publishing, and modification of MSc course grades via MyCampus at the conclusion of each of the three annual examination periods.

Provide expert support and recommendations for the MSc Sensors & Imaging Systems (SIS) program, which is conducted in partnership with the University of Edinburgh.

Collaborate with colleagues at the University of Edinburgh concerning student enrollment, timetables, course selection, grades, and examinations, among other matters.

Coordinate with University of Edinburgh colleagues to compile and present MSc SIS grades for the PGT summer examination board.

Independently manage the creation and upkeep of the School's Cohort tracking reports, generated biannually for each of the School's five current cohorts, as requested by the Institute of Physics (IOP).

Compile, manipulate, and analyze data such as gender statistics and trends within the School for presentation at SMT meetings to inform decision-making.

Serve as one of the School's two Lead Timetablers and primary contacts for all room booking inquiries.

Address timetabling and room booking requests; liaise with the College, Learning and Teaching Convenor, Learning and Teaching Administrator, Class Heads, and SMTT to resolve space-related issues; identify suitable room locations and times, submit change requests throughout the year, and maintain data accuracy on CMIS.

Assist in managing three annual examination periods, coordinating with academic colleagues and central services regarding deadlines for exam paper production and the exam timetabling process, implementing rigorous procedures to ensure accuracy and confidentiality.

Take a lead role in the extensive process of gathering and distributing submissions to markers, verifying marking, and recording grades.

Perform any other reasonable duties as requested by the Learning & Teaching Manager to enhance administrative services. Knowledge, Qualifications, Skills and Experience

Essential Knowledge/Qualifications

  • Demonstrated competencies necessary for fulfilling the responsibilities associated with this position, having acquired the requisite knowledge and skills in a comparable role, or:
  • A Scottish Credit and Qualification Framework Level 8 (Higher National Diploma, Higher Apprenticeship, SVQ Level 4) or equivalent, along with experience in personal development in a similar capacity.
  • Thorough understanding of higher education policies and procedures.
  • Extensive familiarity with higher education administrative and support systems.

Desirable Knowledge

  • Familiarity with additional university software packages (Moodle, Qlikview, Oracle-based platforms, etc.).
  • In-depth knowledge of university/higher education issues and their implications for the role.

Essential Skills

  • Exceptional organizational and planning abilities, with a proven capacity to prioritize tasks efficiently, manage multiple responsibilities, and adapt to changing priorities.
  • Team management skills, with the ability to positively motivate staff, manage performance, and lead by example.
  • Strong planning, organization, and prioritization skills, ensuring delivery of work to standards and within deadlines while balancing competing priorities.
  • Meticulous attention to detail, ensuring accuracy and precision in data entry and written communication.
  • Outstanding communication and customer service skills, characterized by tact, diplomacy, discretion, and assertiveness to foster excellent relationships with students and colleagues at all levels and from diverse cultural and ethnic backgrounds.
  • Proactive in planning ahead and utilizing initiative.
  • Solutions-oriented with skills in business process improvement and project management.
  • Strong analytical capabilities to assess data logically and apply effective evidence-based approaches to decision-making and process enhancements.
  • Ability to quickly learn and adapt to new concepts, techniques, or methodologies.
  • Capacity to exercise independent judgment, work under pressure, prioritize workload, and meet tight deadlines.
  • Aptitude for collaborating with and influencing senior and external stakeholders.
  • Ability to handle confidential and sensitive matters with the utmost discretion.
  • Understanding and application of policies, regulations, guidelines, and standard operating procedures relevant to the role.
  • Proficiency in Microsoft Office 365 applications, including Word, Excel, PowerPoint, Outlook, OneDrive/SharePoint, Teams, and similar online tools.
  • Personal style aligned with University Values and the Glasgow Professional Behavioural Framework.

Essential Experience

  • Proven track record of relevant work experience in a teaching administrative capacity.
  • Awareness of the activities undertaken by academic staff and advisors in relation to teaching and student support.
  • Experience in delivering business process improvements within a complex administrative environment.
  • Supervisory experience and staff management.
  • Experience in achieving results within a service-oriented organization.
  • Experience in analyzing, evaluating, and interpreting data to inform decision-making and service enhancements.
  • Experience in collaborating with and influencing a variety of stakeholders.
  • Experience in utilizing university IT systems.

Desirable Experience

  • Experience with the CMIS room booking system.
  • Experience in providing high-level administrative support for PGT programs, PGT students, and examination boards.
Terms and Conditions

Salary will be Grade 6, £32,332 - £36,024 per annum. This position is full-time and open-ended.

As a valued member of our community, you can expect a welcoming and engaging organizational culture that nurtures your talents and celebrates success.

Expect an excellent employment package with generous terms and conditions, including 41 days of leave for full-time staff, pension benefits, and discount packages.

A flexible approach to working and a commitment to supporting your health and wellbeing, including a complimentary 6-month UofG Sport membership for all new staff.

We believe that our full potential can only be realized through the talents of all. Equality, diversity, and inclusion are central to our values.

Applications are particularly encouraged from individuals across our communities, especially those from the Black, Asian, and Minority Ethnic (BAME) community and other protected characteristics who are underrepresented within the University.

We are dedicated to investing in our organization and in you. Please visit our website for further information.